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Author: U.s. Government Accountability Office Publisher: Createspace Independent Publishing Platform ISBN: 9781973913986 Category : Education, Higher Languages : en Pages : 42
Book Description
" Education issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during fiscal year 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. GAO was asked to examine Education's management of the program. This report addresses (1) the type of Direct Loan information Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. GAO reviewed Education's contracts, policies, and procedures; analyzed its oversight reports and processes; and reviewed servicer websites and other information provided to borrowers. GAO also interviewed officials from Education, the Consumer Financial Protection Bureau, servicers that serve over 95 percent of Direct Loan borrowers, and a nongeneralizable sample of 24 borrowers selected randomly from Education data. "
Author: U.s. Government Accountability Office Publisher: Createspace Independent Publishing Platform ISBN: 9781973913986 Category : Education, Higher Languages : en Pages : 42
Book Description
" Education issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during fiscal year 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. GAO was asked to examine Education's management of the program. This report addresses (1) the type of Direct Loan information Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. GAO reviewed Education's contracts, policies, and procedures; analyzed its oversight reports and processes; and reviewed servicer websites and other information provided to borrowers. GAO also interviewed officials from Education, the Consumer Financial Protection Bureau, servicers that serve over 95 percent of Direct Loan borrowers, and a nongeneralizable sample of 24 borrowers selected randomly from Education data. "
Author: United States Government Accountability Office Publisher: Createspace Independent Publishing Platform ISBN: 9781982009137 Category : Languages : en Pages : 42
Book Description
FEDERAL STUDENT LOANS: Education Could Improve Direct Loan Program Customer Service and Oversight
Author: Melissa Emrey-Arras Publisher: ISBN: 9781457864391 Category : Languages : en Pages : 42
Book Description
The Department of Education (Education) issued almost $96 billion in Direct Loans for higher education to 9.1 million borrowers during FY 2015. Education contracts with and monitors the performance of servicers that handle billing and other services for borrowers. This report examined Education's management of the Direct Loan program. It addresses (1) the type of Direct Loan information that Education and servicers provide to borrowers, and how accessible it is; and (2) the extent to which Education oversees servicers to manage the Direct Loan program. Includes recommendations. Table and figure. This is a print on demand report.
Author: U.s. Government Accountability Office Publisher: Createspace Independent Publishing Platform ISBN: 9781973954521 Category : Languages : en Pages : 36
Book Description
" As of fiscal year 2013 about $94 billion-over 11 percent of federal student loan volume in repayment-was in default, which generally occurs when a borrower fails to make a payment for more than 270 days. Loan rehabilitation was established as an option to help Education collect defaulted student loans, and borrowers address the adverse consequences of default, such as repairing damaged credit. GAO was asked to review Education's loan rehabilitation process. This report examines how: (1) Education assists borrowers in rehabilitating defaulted student loans; (2) the upgrade of its defaulted loan information system affected loan rehabilitation; and (3) Education oversees private collection agencies in implementing loan rehabilitation. GAO reviewed Education's policies, procedures and guidance; contracts and monitoring records for the defaulted loan information system contractor and 22 collection agencies; collections and rehabilitation data; and relevant federal laws and regulations. GAO interviewed Education officials, representatives of borrower advocacy groups, and visited 6 selected collection agencies, based on their loan volume and geographic location. "
Author: United States. Congress. House. Committee on Education andLabor. Subcommittee on Postsecondary Education Publisher: ISBN: Category : Default (Finance) Languages : en Pages : 144
Author: George A. Scott Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
Concerns have been raised about the Department of Education's (Education) role in overseeing the lenders and schools that participate in the largest of the federal government's student loan programs, the Federal Family Education Loan Program (FFELP). GAO was asked to analyze Education's use of its oversight, guidance, and enforcement authorities under FFELP. To do this, GAO reviewed departmental documents and federal laws, regulations, and cases and interviewed officials from Education and the student loan industry. GAO recommends that the Secretary of Education: (1) update the department's oversight mechanisms to proactively identify possible instances of improper inducements and limitations on borrower choice; (2) be more proactive in investigating situations involving possible instances of these prohibited activities; (3) issue new guidance regarding inducements to guide the student loan industry until the relevant proposed regulations are finalized and become effective; and (4) develop a protocol to determine the appropriate level of response for cases of non-compliance and assess the effectiveness of these actions to inform and improve this protocol. Education agreed with the first two recommendations but did not explicitly agree or disagree with the other two. The following are appended: (1) Briefing Slides; (2) Scope and Methodology; (3) Comments from the Department of Education; and (4) GAO Contact and Staff Acknowledgments. [This report was produced by the United States Government Accountability Office.].
Author: United States. Congress. House. Committee on Economic and Educational Opportunities. Subcommittee on Oversight and Investigations Publisher: ISBN: Category : Education Languages : en Pages : 460
Author: U.s. Government Accountability Office
Author: U.s. Government Accountability Office
Author: United States. Government Accountability Office
Author: United States Government Accountability Office
Author: Melissa Emrey-Arras
Author: U.s. Government Accountability Office
Author: 
Author: 
Author: United States. Congress. House. Committee on Education andLabor. Subcommittee on Postsecondary Education
Author: George A. Scott
Author: United States. Congress. House. Committee on Economic and Educational Opportunities. Subcommittee on Oversight and Investigations