Author: Dianna Booher Publisher: Berrett-Koehler Publishers ISBN: 1523085134 Category : Business & Economics Languages : en Pages : 145
Book Description
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry. With more than three decades of experience analyzing emails across various industries for corporate clients, Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow. In this book, you will learn how to: • Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last • Write concise emails that get read so you get a quick response • Organize a commonsense file storage system that helps you find documents and emails quickly to attach and send • Present a professional image when you email prospects, customers, and coworkers • Be aware of legal liabilities and security risks as you send and receive email
Author: Dianna Booher Publisher: Simon and Schuster ISBN: 0743412583 Category : Business & Economics Languages : en Pages : 404
Book Description
This book is poised to become the new "how-to" book to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all.
Author: Dianna Booher Publisher: Berrett-Koehler Publishers ISBN: 160994013X Category : Business & Economics Languages : en Pages : 228
Book Description
"Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you’re born with—anyone can learn these skills, habits, and traits. Award-winning speaker and consultant Dianna Booher shows how to master dozens of small and significant things that work together to convey presence. She details how body language, manners, and even your surroundings enhance credibility and build rapport. You’ll learn to use voice and language to demonstrate competence, deliver clear and memorable messages, and master emotions. You’ll learn to think strategically, organize ideas coherently, and convey to others genuine interest, integrity, respect, and reliability. Take her self-assessment to measure your progress. With Dianna Booher’s expert, entertaining advice, you can have the same kind of influence as the most successful CEOs, celebrities, and civic leaders. "
Author: Cal Newport Publisher: Penguin ISBN: 0525536558 Category : Business & Economics Languages : en Pages : 322
Book Description
New York Times bestseller! From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the "hyperactive hive mind" workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds. The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.
Author: Dianna Booher Publisher: Penguin ISBN: 0698141776 Category : Business & Economics Languages : en Pages : 177
Book Description
An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion—for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.
Author: Dianna Booher Publisher: Berrett-Koehler Publishers ISBN: 1626569010 Category : Business & Economics Languages : en Pages : 209
Book Description
Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. --
Author: Dianna Booher Publisher: McGraw-Hill. Reprinted by Booher Research Institute ISBN: 1935124552 Category : Business & Economics Languages : en Pages : 575
Book Description
Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and receive usable feedback · Ask appropriate questions and answer questions appropriately to gain cooperation · Present ideas persuasively · Communicate clearly and productively across gender and cultural lin · Say “no” to opportunities and activities while leaving the relationship intact · Read body language accurately so that you don’t miss subtle messages · Speak up in meetings to get credit for your ideas and other contributions · Lead effective meetings so that your group achieves results rather than wastes time · Give advice that people really appreciate and use. · Solicit specific advice that’s usable without listening to people ramble off target. · Settle ongoing conflicts that reduce your overall stress This broad-ranging communication skills book will provide very specific tips, tactics, and examples to improve communication skills for the novice or seasoned communicator. Whether you’re hoping to improve communication skills at work or in your personal relationships, you’ll find techniques that truly work in your day-to-day activities and interactions. Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures. Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.
Author: Heather Wright Publisher: Createspace Independent Publishing Platform ISBN: 9781517556525 Category : Business communication Languages : en Pages : 0
Book Description
This book is your quick guide to writing better emails. Ten short chapters outline the strategies you need for writing emails that get the responses you want and mark you as a professional. People spend a lot of time on their computers or smartphones communicating for fun. Facebook, Twitter, and instant messaging have made us very fond of short forms, acronyms and multiple punctuation marks!!! But business writing is different. Writing for business has two purposes: 1.to make your company look good. 2.to make you look good. In ancient times, such as those when I first went to work in an office, managers had secretaries. Managers dictated letters and secretaries typed them up, corrected the grammar, and were responsible for accurate spelling and formatting. Those days are gone. There is no skilled buffer be-tween your thoughts and the words that go to your cli-ents, co-workers, and your boss. And the pace has changed, too. Letters could be proofread, retyped, and changed again, before they were finally put in the mailbox at the end of the day. The recipient knew that it could take a week before he or she got the answer to the original letter. Business today would collapse with that kind of time line. The expectation is that email gets answered within a matter of hours or even parts of hours. Quick response is expected. Your limited time is the reason that this book is short. You don't have the time to muddle through a large text. You need quick fixes fast. Read this book from the beginning or just read the chapters that apply to the questions you have now.
Author: Dianna Booher Publisher: McGraw Hill Professional ISBN: 0071641394 Category : Business & Economics Languages : en Pages : 321
Book Description
Speak and Write Like a Polished Professional “Dianna Booher nails it! The Memory Tips alone are worththe price of the book. This one’s a gem.” —John Baldoni, author of Great Communication Secrets of Great Leadersand How Great Leaders Get Great Results “Dianna Booher pulls off a deft and most impressive feat: In writing about tight,top-flight grammar, she shows those very same skills in abundance.” —Louis R. Carlozo, features staff writer, Chicago Tribune "This book seems to be most useful as a desk reference for individuals, but itwill also be of interest to public libraries with collections that support career development." --Library Journal Does your client owe the principal or principle? Is your company moving forwards or forward? Do you have over ten years' experience, or more than ten years' experience? Proper use of the written and spoken word determines whether or not you move ahead in your career. In Booher's Rules of Business Grammar, business communication guru Dianna Booher identifies the top 101 mistakes made in emails, presentations, and conversations every day. She briefly examines each one and explains what you need to know in order to avoid future mistakes. In addition, Booher includes effective “memory tricks” to reinforce comprehension and retention. In no time, you will learn how to: Recognize and rectify embarrassing grammatical mistakes Improve the clarity of what you say and write Solidify your understanding through the use of “memory tricks” Master the language-so you can focus on your business! Whether you decide to skim it and correct a mistake a minute or read the whole book in a couple of hours, use Booher's Rules of Business Grammar to set yourself apart as an expert communicator.
Author: Dianna Booher
Author: Dianna Booher
Author: Dianna Booher
Author: Cal Newport
Author: Dianna Booher
Author: Julie Morgenstern
Author: Dianna Booher
Author: Dianna Booher
Author: Heather Wright
Author: Dianna Booher