Author: Douglas Stone Publisher: Penguin ISBN: 0593511697 Category : Psychology Languages : en Pages : 401
Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Robert Murray Thomas Publisher: Jason Aronson ISBN: 0765708728 Category : Language Arts & Disciplines Languages : en Pages : 217
Book Description
Explaining Conversations offers a different way of interpreting people's social exchanges than has been available in the past. The book is replete with examples of people's verbal interactions in the form of chats, arguments, debates, and negotiations, both within a culture and across cultures. The volume's subtitle, A Developmental Social-Exchange Theory, identifies a theme featured in Chapters 2 and 5--the typical pattern by which social-exchange skills evolve over the first two decades of life. Throughout the book, the underlying meanings of conversations are interpreted in terms of (a) the needs people seek to fulfill through their conversations, (b) the influence of a person's culture on what is said, (c) individuals' patterns of thought (metacognition) during a conversation, (d) how people's expectations about a conversation affect what they will say, and (e) strategies individuals adopt to achieve their goals. The book includes a chapter designed to guide parents and teachers in promoting young children's and adolescents' social-exchange skills.
Author: Neale Donald Walsch Publisher: Hampton Roads Publishing ISBN: 1612831168 Category : Body, Mind & Spirit Languages : en Pages : 250
Book Description
Suppose you could ask God any question and get an answer. What would it be? Young people all over the world have been asking those questions. So Neale Donald Walsch, author of the internationally bestselling Conversations with God series had another conversation. Conversations with God for Teens is a simple, clear, straight-to-the-point dialogue that answers teens questions about God, money, sex, love, and more. Conversations with God for Teens reads like a rap session at a church youth group, where teenagers discuss everything they ever wanted to know about life but were too afraid to ask God. Walsch acts as the verbal conduit, showing teenagers how easy it is to converse with the divine. When Claudia, age 16, from Perth, Australia, asks, "Why can't I just have sex with everybody? What's the big deal?", the answer God offers her is: "Nothing you do will ever be okay with everybody. 'Everybody' is a large word. The real question is can you have sex and have it be okay with you?" There's no doubt that the casual question-and-answer format will help make God feel welcoming and accessible to teens. Conversations with God for Teens is the perfect gift purchase for parents, grandparents, and anyone else who wants to provide accessible spiritual content for the teen(s) in their lives.
Author: Douglas Stone Publisher: Penguin ISBN: 1101496762 Category : Psychology Languages : en Pages : 351
Book Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author: Celeste Headlee Publisher: HarperCollins ISBN: 0062669028 Category : Self-Help Languages : en Pages : 272
Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Author: Joseph Grenny Publisher: McGraw Hill Professional ISBN: 1260474194 Category : Business & Economics Languages : en Pages : 332
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author: Emmanuel Acho Publisher: Flatiron Books: An Oprah Book ISBN: 125080048X Category : Social Science Languages : en Pages : 288
Book Description
INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.
Author: Deborah Tannen Publisher: Ballantine Books ISBN: 081297266X Category : Family & Relationships Languages : en Pages : 302
Book Description
Deborah Tannen's #1 New York Times bestseller You Just Don’t Understand revolutionized communication between women and men. Now, in her most provocative and engaging book to date, she takes on what is potentially the most fraught and passionate connection of women’s lives: the mother-daughter relationship. It was Tannen who first showed us that men and women speak different languages. Mothers and daughters speak the same language–but still often misunderstand each other, as they struggle to find the right balance between closeness and independence. Both mothers and daughters want to be seen for who they are, but tend to see the other as falling short of who she should be. Each overestimates the other’s power and underestimates her own. Why do daughters complain that their mothers always criticize, while mothers feel hurt that their daughters shut them out? Why do mothers and daughters critique each other on the Big Three–hair, clothes, and weight–while longing for approval and understanding? And why do they scrutinize each other for reflections of themselves? Deborah Tannen answers these and many other questions as she explains why a remark that would be harmless coming from anyone else can cause an explosion when it comes from your mother or your daughter. She examines every aspect of this complex dynamic, from the dark side that can shadow a woman throughout her life, to the new technologies like e-mail and instant messaging that are transforming mother-daughter communication. Most important, she helps mothers and daughters understand each other, the key to improving their relationship. With groundbreaking insights, pitch-perfect dialogues, and deeply moving memories of her own mother, Tannen untangles the knots daughters and mothers can get tied up in. Readers will appreciate Tannen’s humor as they see themselves on every page and come away with real hope for breaking down barriers and opening new lines of communication. Eye-opening and heartfelt, You’re Wearing That? illuminates and enriches one of the most important relationships in our lives. “Tannen analyzes and decodes scores of conversations between moms and daughters. These exchanges are so real they can make you squirm as you relive the last fraught conversation you had with your own mother or daughter. But Tannen doesn't just point out the pitfalls of the mother-daughter relationship, she also provides guidance for changing the conversations (or the way that we feel about the conversations) before they degenerate into what Tannen calls a mutually aggravating spiral, a "self-perpetuating cycle of escalating responses that become provocations." – The San Francisco Chronicle
Author: Jeff Zwiers Publisher: Corwin Press ISBN: 1506340474 Category : Education Languages : en Pages : 159
Book Description
“For thousands of years people have been using the skills we describe in this book to engage in conversations with others. What isn’t as prevalent, however, is instruction--especially in primary grades—in which we engage students in productive conversations about academic ideas. This book fills that very big need.” --Jeff Zwiers & Sara Hamerla Talk about content mastery . . . Primary teachers, you won’t want to miss this: if you’re looking for a single resource to foster purposeful content discussions and high-quality interpersonal engagement, then put Jeff Zwiers and Sara Hamerla’s K-3 Guide to Academic Conversations at the top of your reading list. Whether your students love to talk or not, all must be equipped with key conversation skills such as active listening, taking turns, posing, clarifying, supporting with examples, and arguing ideas. This ready resource comes packed with every imaginable tool you could need to make academic conversations part of your everyday teaching: Sample lesson plans and anchor charts Guidelines for creating effective prompts Applications across content areas, with corresponding assessments Rubrics and protocols for listening to student speech Transcripts of conversations and questions for reflection Companion website with video and downloadable resources Tens of thousands of students in the upper grades have reaped the benefits of academic conversations: high-quality face-to-face interactions, increased motivation, stronger collaborative argumentation skills, and better understanding and retention of content. The K-3 Guide to Academic Conversations is that resource for providing your primary students with the same powerful learning opportunities.
Author: Douglas Stone
Author: Robert Murray Thomas
Author: Neale Donald Walsch
Author: Douglas Stone
Author: Celeste Headlee
Author: Joseph Grenny
Author: Emmanuel Acho
Author: Friend to religious education
Author: Deborah Tannen
Author: Jeff Zwiers