Everyone's in Sales: Stop Apologizing PDF Download

Author: Todd Cohen
Publisher:
ISBN: 9780982872277
Category :
Languages : en
Pages :

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Author: Todd Cohen
Publisher:
ISBN: 9780982872215
Category :
Languages : en
Pages : 144

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Book Description
Sales Culture means that everyone has a line of sight to revenue and can contribute to the overall profitability and growth of the business.Sales Culture encompasses a set of specific behaviors and processes that, when integrated into the fabric of an organization and embraced by all employees, revolutionize your ability to connect with prospects, clients, customers, and donors to generate revenue and improve customer satisfaction.Every day brings a new opportunity to sell ourselves and our ideas!Creating and growing a vibrant Sales Culture is a strategic differentiator in today's aggressive and ever-changing market. Individuals and organizations of all types, who have a sales culture are positioned to be highly successful and surpass their competition. Every single member of an organization has the unique and exciting opportunity to proactively contribute! "Don't do anything different; think differently about what you do."

Author: Cary Cooper
Publisher: Kogan Page Publishers
ISBN: 0749493216
Category : Business & Economics
Languages : en
Pages : 361

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WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.

Author: Leila Sales
Publisher: Farrar, Straus and Giroux (BYR)
ISBN: 0374381003
Category : Young Adult Fiction
Languages : en
Pages : 337

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A novel about public shaming in the internet age, the power of words, the cumulative destructiveness of microaggressions, and the pressing need for empathy. Before we go any further, I want you to understand this: I am not a good person. We all want to be seen. We all want to be heard. But what happens when we’re seen and heard saying or doing the wrong things? When Winter Halperin—former spelling bee champion, aspiring writer, and daughter of a parenting expert—gets caught saying the wrong thing online, her life explodes. All across the world, people know what she’s done, and none of them will forgive her. With her friends gone, her future plans cut short, and her identity in shambles, Winter is just trying to pick up the pieces without hurting anyone else. She knows she messed up, but does that mean it’s okay for people to send her hate mail and death threats? Did she deserve to lose all that she’s lost? And is “I’m sorry” ever good enough? Decide for yourself.

Author: Dale Carnegie
Publisher: Good Press
ISBN:
Category : Self-Help
Languages : en
Pages : 262

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Dale Carnegie's 'How to Win Friends & Influence People' is a timeless self-help classic that explores the art of building successful relationships through effective communication. Written in a straightforward and engaging style, Carnegie's book provides practical advice on how to enhance social skills, improve leadership qualities, and achieve personal and professional success. The book is a must-read for anyone looking to navigate social dynamics and connect with others in a meaningful way, making it a valuable resource in today's interconnected world. With anecdotal examples and actionable tips, Carnegie's work resonates with readers of all ages and backgrounds, making it a popular choice for personal development and growth. Carnegie's ability to distill complex social principles into simple, actionable steps sets this book apart as a timeless guide for building lasting relationships and influencing others positively. Readers will benefit from Carnegie's wisdom and insight, gaining valuable tools to navigate social interactions and achieve success in their personal and professional lives.

Author: Gary Chapman
Publisher: Moody Publishers
ISBN: 0802485006
Category : Religion
Languages : en
Pages : 169

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Book Description
“I said I was sorry!” Even in the best of relationships, all of us make mistakes. We do and say things we later regret and hurt the people we love most. So we need to make things right. But simply saying you’re sorry is usually not enough. In this book, #1 New York Times bestselling author Gary Chapman and Jennifer Thomas unveil new ways to effectively approach and mend fractured relationships. Even better, you’ll discover how meaningful apologies provide the power to make your friendships, family, and marriage stronger than ever before. When Sorry Isn’t Enough will help you . . . Cool down heated arguments Offer apologies that are fully accepted Rekindle love that has been dimmed by pain Restore and strengthen valuable relationships Trade in tired excuses for honesty, trust, and joy *This book was previously published as The Five Languages of Apology. Content has been significantly revised and updated.

Author: Christine Quinn
Publisher: Abrams
ISBN: 164700635X
Category : Self-Help
Languages : en
Pages : 197

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“Let’s get one thing straight right up front: If you’re going to call me a bitch, I’m going to take it as a compliment.” Christine Quinn, the breakout star of Netflix’s hit Selling Sunset, shows women how to unapologetically own their power in business and relationships to live the life they want. Part prescriptive how-to, part manifesto, part tell-all, Christine Quinn’s How to Be a Boss Bitch candidly covers sex and money, fashion and fame, gossip and gratitude, confidence and consciousness. Quinn has been called everything from “the most-talked-about woman on TV” to “the villain 2020 needed,” and she isn’t shy about any of the qualities that got her the success she has today: tenacity, confidence, and fearlessness, all while dressed in full glam and designer. By sharing details of her journey from high school dropout to self made millionaire, reality TV star, and fashion and beauty entrepreneur, Quinn gives her readers the tools to define their own Boss Bitch style and manifest their own success—without being held back by society’s terms. From branding yourself with a signature style that reflects your unique strengths, to using your opponent’s poison as your power, to learning the basics of a successful negotiation, to getting fired—and being ecstatic about it, How to Be a Boss Bitch is a modern guide to living a bold, authentic life.

Author: Susan Shapiro
Publisher: Simon and Schuster
ISBN: 1510766154
Category : Self-Help
Languages : en
Pages : 264

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How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?

Author: Lindsay Teague Moreno
Publisher: Thomas Nelson
ISBN: 0785224432
Category : Business & Economics
Languages : en
Pages : 257

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Boss Up! will help you put your business on the map and the ideas you’ve previously only dreamed about into the marketplace. Learn to overcome your fears and guilt to find a fulfillment that changes you and your family for the better— breaking free of the hard and boring and having fun along the way. In Boss Up! Lindsay helps you gain confidence to understand that having ambition doesn’t make you a bad wife or mother. That it’s okay to have a desire for something more than endless sippy cups, clean-ups, Band-Aids, and groundings. That no matter your education or experience, you can tap into your passions and create businesses that give you increased flexibility, fulfillment, and financial security. Lindsay doesn’t just do this through commiserating but by giving you the tools for change. Using the lessons she learned on her own path to success, Lindsay shares real, solid business principles with ten distinct success philosophies that you will encounter on the journey to entrepreneurship, such as: Thinking long-term Being unapologetically yourself Use the “unsales” tactic Understand your “why” Lindsay is a stay-at-home mom turned multimillion-dollar-producing business owner, but she doesn’t just have a passion for entrepreneurship. She has a deep passion for helping women of all walks of life gain the confidence and skills to tap into their ambition and achieve success in their own business endeavors. Are you ready to Boss Up?

Author: Rachel Hollis
Publisher: HarperCollins
ISBN: 0063010542
Category : Self-Help
Languages : en
Pages : 240

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Book Description
The New York Times Bestseller Fear. Grief. Loss. Betrayal. Rachel Hollis has felt all those things, and she knows you have too. Now, she takes you to the other side. With her signature humor, heartfelt honesty, and intimate true-life stories, #1 New York Times bestselling author Rachel Hollis shows readers how to seize difficult moments for the learning experiences they are and the value and growth they provide. Rachel Hollis sees you. As the millions who read her #1 New York Times bestsellers Girl, Wash Your Face and Girl, Stop Apologizing, attend her RISE conferences and follow her on social media know, she also wants to see you transform. When it comes to the “hard seasons” of life—the death of a loved one, divorce, loss of a job—transformation seems impossible when grief and uncertainty dominate your days. Especially when, as Didn’t See that Coming reveals, no one asks to have their future completely rearranged for them. But, as Rachel writes, it is up to you how you come through your pain—you can come through changed for the better, having learned and grown, or stuck in place where your identity becomes rooted in what hurt you. To Rachel, a life well-lived is one of purpose, focused only on the essentials. This is a small book about big feelings: inspirational, aspirational, and an anchor that shows that darkness can co-exist with the beautiful.