Évaluation de la qualité des soins par les utilisateurs de services : développement et validation d'un instrument de mesure destiné à des services ambulatoires PDF Download

Author: Slim Haddad
Publisher: [Montréal] : GRIS, Université de Montréal
ISBN: 9782921954280
Category :
Languages : fr
Pages :

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Author: Marie-Pierre Noel (Auteure de Élaboration et validation d'indicateurs de la qualité portant sur les mesures de contrôle en santé et services sociaux)
Publisher:
ISBN:
Category :
Languages : fr
Pages : 0

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L'utilisation de mesures (contention, isolement, substance chimique) pour contrôler un usager dans le milieu de la santé et des services sociaux est toujours autorisée en dernier recours pour garantir la sécurité des usagers et du personnel en cas de danger imminent. Cependant, les conséquences physiques et psychologiques de ces mesures sur les usagers et le personnel soignant peuvent être importantes. Au Québec, les mesures de contrôle sont encadrées légalement, mais leur utilisation est toujours controversée, particulièrement dans un contexte où aucune donnée probante provenant des établissements de santé et de services sociaux n'est uniformisée et ne peut être collectée pour brosser un portrait réel de l'utilisation de ces mesures à l'échelle provinciale. Cette étude présente donc une méthodologie d'élaboration d'indicateurs de la qualité harmonisés permettant d'évaluer l'utilisation des mesures de contrôle dans tous les établissements de santé québécois. En utilisant une approche qualitative basée sur l'obtention de consensus, la technique de recherche d'information par l'animation d'un groupe-expert (TRIAGE), des indicateurs ont été développés, définis de façon opérationnelle et validés pour aider les établissements de santé et le ministère de la Santé et des Services sociaux à surveiller et à améliorer l'utilisation des mesures de contrôle. Au total, 7 indicateurs de la qualité ont été développés et 21 recommandations liées à une éventuelle implantation des indicateurs ont été formulées. Les résultats de cette étude fournissent des informations précieuses pour mettre en place une vigie du respect des orientations légales et ministérielles relatives à l'utilisation des mesures de contrôle au Québec, et pour mieux protéger les droits et libertés des usagers.

Author: Louis Côté
Publisher: [Montréal] : Agence de développement de réseaux locaux de services de santé et de services sociaux de Montréal (Québec)
ISBN: 9782895102953
Category :
Languages : en
Pages : 10

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Author: Irene Papanicolas
Publisher: McGraw-Hill Education (UK)
ISBN: 033524727X
Category : Medical
Languages : en
Pages : 418

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International comparison of health system performance has become increasingly popular, made possible by the rapidly expanding availability of health data. It has become one of the most important levers for prompting health system reform. Yet, as the demand for transparency and accountability in healthcare increases, so too does the need to compare data from different health systems both accurately and meaningfully. This timely and authoritative book offers an important summary of the current developments in health system performance comparison. It summarises the current state of efforts to compare systems, and identifies and explores the practical and conceptual challenges that occur. It discusses data and methodological challenges, as well as broader issues such as the interface between evidence and practice. The book draws out the priorities for future work on performance comparison, in the development of data sources and measurement instruments, analytic methodology, and assessment of evidence on performance. It concludes by presenting the key lessons and future priorities, and in doing so offers a rich source of material for policy-makers, their analytic advisors, international agencies, academics and students of health systems.

Author: World Health Organization
Publisher:
ISBN: 9789241548533
Category : Medical
Languages : en
Pages : 0

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Mental health and psychosocial support (MHPSS) is a term used to describe a wide range of actions that address social, psychological and psychiatric problems that are either pre-existing or emergency-induced. These actions are carried out in highly different contexts by organizations and people with different professional backgrounds, in different sectors and with different types of resources. All these different actors--and their donors--need practical assessments leading to recommendations that can be used immediately to improve people's mental health and well-being. Although a range of assessment tools exist, what has been missing is an overall approach that clarifies when to use which tool for what purpose. This document offers an approach to assessment that should help you review information that is already available and only collect new data that will be of practical use, depending on your capacity and the phase of the humanitarian crisis. This document is rooted in two policy documents, the IASC Reference Group s (2010) "Mental Health and Psychosocial Support in Humanitarian Emergencies: What Should Humanitarian Health Actors Know?" and the "Sphere Handbook's Standard on Mental Health" (Sphere Project, 2011). It is written primarily for public health actors. As the social determinants of mental health and psychosocial problems occur across sectors, half of the tools in the accompanying toolkit cover MHPSS assessment issues relevant to other sectors as well as the health sector.

Author: World Health Organization
Publisher: World Health Organization
ISBN: 9241547006
Category : Health & Fitness
Languages : en
Pages : 284

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Most women who die from cervical cancer, particularly in developing countries, are in the prime of their life. They may be raising children, caring for their family, and contributing to the social and economic life of their town or village. Their death is both a personal tragedy, and a sad and unnecessary loss to their family and their community. Unnecessary, because there is compelling evidence, as this Guide makes clear, that cervical cancer is one of the most preventable and treatable forms of cancer, as long as it is detected early and managed effectively. Unfortunately, the majority of women in developing countries still do not have access to cervical cancer prevention programmes. The consequence is that, often, cervical cancer is not detected until it is too late to be cured. An urgent effort is required if this situation is to be corrected. This Guide is intended to help those responsible for providing services aimed at reducing the burden posed by cervical cancer for women, communities and health systems. It focuses on the knowledge and skills needed by health care providers, at different levels of care.

Author: Somik V. Lall
Publisher: World Bank Publications
ISBN: 0821398393
Category : Business & Economics
Languages : en
Pages : 132

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"This report was written by a team led by Somik V. Lall"--P. xi.

Author: Neil L. Schechter
Publisher: Lippincott Williams & Wilkins
ISBN: 9780781726443
Category : Medical
Languages : en
Pages : 924

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This Second Edition is a significant revision of the leading text and clinical reference on pediatric pain. Written by an international group of experts from all relevant disciplines, this new edition is a vital reference for all pain practitioners, and for nurses, psychologists, PTs, anesthesiologists, and pediatricians dealing with acute and chronic pediatric pain. This edition includes new and expanded information on NSAIDs, opioids, and regional anesthesia. New chapters cover sedation, pain in the ICU, multidisciplinary pain services, palliative care, and the long-term consequences of pain. User-friendly new features include many more illustrations of techniques.

Author: Marjorie A. Bowman
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 420

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Inside, you'll find practical information on how to handle the most common emergencies that present in primary care offices and urgent care centers -- whether in person or over the telephone.

Author: Kia Marlene
Publisher:
ISBN:
Category : Poetry
Languages : en
Pages : 444

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Evolution of Awareness, the debut poetry collection from Kia Marlene, is a book about a spiritual journey towards enlightenment. The collection consists of 6 chapters, titled "The Egg," "The Caterpillar," "Intermission (heartbreak&love)," "The Cocoon," "The Butterfly," and a chapter titled "Knock Knock." Through numerous poems this book outlines various thoughts, questions and eventual answers concerning our collective greater purpose in life, self love, consciousness, and personhood. The author intends for this book to help broaden the reader's general perception, view of their environment, awareness, and sense of self.