Taming the Email Tiger: Email Management for Compliance, Governance & Litigation Readiness PDF Download
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Author: Robert F. Smallwood Publisher: Lulu.com ISBN: 061519575X Category : Computers Languages : en Pages : 248
Book Description
A management guide for those charged with the responsibility for e-mail policy and managing archived e-mail messages properly for compliance and governance requirements, and electronic discovery in litigation, this resource also serves as a handbook for attorneys as e-mail is the most requested piece of evidence at civil trials.
Author: Robert F. Smallwood Publisher: Lulu.com ISBN: 061519575X Category : Computers Languages : en Pages : 248
Book Description
A management guide for those charged with the responsibility for e-mail policy and managing archived e-mail messages properly for compliance and governance requirements, and electronic discovery in litigation, this resource also serves as a handbook for attorneys as e-mail is the most requested piece of evidence at civil trials.
Author: Nancy Flynn Publisher: Amacom Books ISBN: 9780814471883 Category : Business & Economics Languages : en Pages : 276
Book Description
This title provides readers with a practical system for handling everything that comes in and leaves their companies' computers - from transaction details to confidential documents. It helps businesses consider e-mail as a critical business tool and to maximize the effectiveness of their system.
Author: Gerard Assey Publisher: Gerard Assey ISBN: 8194684773 Category : Business & Economics Languages : en Pages :
Book Description
There is little doubt that online technologies have transformed the way business operates in recent years. And in this age of such advanced technology, email is still the most preferred and often most efficient form of communication, but yet regrettably many organizations treat this very important form of business communication casually and lightly. With the average professional sending 40 emails per day and receiving 121, there is definitely a chance to move fast in email communication, thus overlooking fundamental email etiquette rules. This means that you have 40 opportunities to market yourself and your business in those individual emails you send, every single day. A recent study found that the average adult spends approximately 5 hours a day checking email: 3 hours checking work email and 2 hours checking personal email. This time is spent reading and composing hundreds of messages at a very fast pace –obviously leaving a lot of room for error. These errors can lead to missed opportunities or appearing totally unprofessional. You would have experienced many replying to emails late or not at all or even sending replies that do not actually answer the questions being asked. This can cause a potentially damaging effect on the image of the organization, resulting finally in a loss of business. There are basically 3 key entrances to any business: 1. The front door (face- to-face-walk-in-customers or customers solicited by your sales personnel) 2. The telephone and 3. The net. And the chances are that, if either of these are NOT handled properly, you have lost your customer forever! Think of this for a moment: If most of the business coming in is through the net, and if your organization is able to deal professionally with email, then this will most certainly result in your organization having that all important competitive edge. On the other hand, if not handled the right way, then in the very first instance, chances are that you have lost a customer- and it could even be forever. And remember word of mouth travels fast today- thanks to the social media platforms. So this is where the importance of educating your employees can help, thus protecting your company from awkward liability issues as well. By having employees use appropriate, business like language and etiquette in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization, thus resulting in greater returns with a professional image and branding. Therefore, when it comes to any material or correspondence being sent out from your organization, it is of vital importance to convey the right message in the right way- to ensure that this creates the right impression that you are a credible, professional enterprise and one that will be easy and a pleasure to do business with. And remember you only have that one chance to make that first impression which will be invaluable to building trust and confidence. So like any tool or skill, it is important therefore that organizations take the time to provide the right support to ensure and enable staff to effectively integrate the right online tools and skills into their daily work routine, and gain maximum benefit. It is also vital that organizations develop internal policies to guide employees on the correct use of such online communications, to cover issues such as personal use, privacy, monitoring, downloading of content, access by third parties, and illegal use of the internet to avoid any embarrassment or awkward liability issues that can otherwise arise. This little book: ‘The Professional Business Email Etiquette Handbook & Guide’ comes to you at such a crucial time as this, when the world is going through a pandemic and one needs to be all the more sensitive especially with the right etiquette. So I believe that this will immensely help in equipping you and your team with the essential skills and techniques necessary for managing and structuring emails and writing professionally. So here’s to how to Write Right- the Email Way!
Author: Nancy FLYNN Publisher: AMACOM ISBN: 0814410782 Category : Business & Economics Languages : en Pages : 304
Book Description
Trillions of e-mails travel each year through corporate networks—and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only danger—they now have to contend with blogs, social networking sites, and other new technologies. Packed with electronic rules, step-by-step guidelines, sample policies, and e-disaster stories, this revised edition of The e-Policy Handbook helps readers: implement strategic electronic rules • prevent security breaches and data theft • safeguard confidential company and customer information • manage new and emerging technologies • write and implement effective policies • train employees. Updated to cover new technologies, including instant messaging, social networking, text messaging, video sites, and more, this is a comprehensive resource for developing clear, complete e-policies.
Author: Monica Seeley Publisher: Routledge ISBN: 1136384146 Category : Business & Economics Languages : en Pages : 258
Book Description
Managing the Email Office is for all people who feel email is taking over their lives. It provides practical help and guidance on how to manage both their own volume of email as well as their organization's. It will enable you to develop winning ways with email and to re-claim some of those valuable resources which email consumes. The authors offer solutions to managing email that will help you save time and use email to communicate effectively and send the right message, right first time. These solutions are based on personal preferred patterns of work and management styles. The authors show you how to use email to support you and your team, to become more productive and reduce stress. Case histories are included throughout, to help you understand and apply the contents to you own and your organisation's situation. This book addresses: * how time management and personal effectiveness can be improved through better use of email. * how to develop and implement an email best practice policy for the organization. * how email can be used constructively to support customer relationship management and knowledge management
Author: Monica Seeley Publisher: Routledge ISBN: 0750656980 Category : Business & Economics Languages : en Pages : 258
Book Description
This title offers a practical guide for directors, managers and executives that offers help and guidance on how to manage both their own flow of email as well as their organization's. It tackles the issues of email best practice from a management perspective and includes case histories which provide frameworks from which users can locate themselves and how they operate. It also provides help for both individuals and groups of users such as teams and business divisions. The authors offer solutions to managing email based on preferred patterns of work and management styles. Readers should be able to relate their use of email to their preferred pattern of work and style of management, and improve their strengths and overcome their weaknesses as an email user in light of this. The text addresses how time management and personal effectiveness can be improved through email and shows how the use of features such as an electronic diary can enhance how an individual works as a member of a top management team. It includes how to develop a corporate email best practice policy for the organization and demonstrates the appreciation of how email can be used to support a knowledge management and information sharing culture.
Author: Robert F. Smallwood
Author: Robert F. Smallwood
Author: 
Author: Nancy Flynn
Author: Gerard Assey
Author: Eleanor Russell
Author: Nancy FLYNN
Author: 
Author: Monica Seeley
Author: Monica Seeley
Author: National Archives (Great Britain).