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Author: David Warner Publisher: McGraw-Hill Education (UK) ISBN: 0335228313 Category : Education Languages : en Pages : 215
Book Description
* Why do crises arise in Further and Higher Education institutions? * How can these crises be overcome? * What lessons can be learnt? There have been several high profile crises in higher education during the last two decades. Managing Crisis draws together a number of senior academic managers to prepare, probably for the first time ever, a series of detailed institutional case-studies. These case-studies identify the nature of the crisis, describe the action taken to resolve it, and consider the lasting consequences. An important chapter gives the informed perspectives of the funding council on higher education crises, and in the final chapter the inimitable Peter Scott draws a series of significant conclusions. Managing Crisis is the first book to examine crises in higher education in detail and to identify key points on how to overcome or avoid them. Required reading for managers working within UK Higher Education Policy.
Author: Arnold M. Howitt Publisher: CQ Press ISBN: 1483351327 Category : Political Science Languages : en Pages : 673
Book Description
From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.
Author: Sarah Kovoor-Misra Publisher: SAGE Publications ISBN: 1506328709 Category : Business & Economics Languages : en Pages : 257
Book Description
Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
Author: Ian I. Mitroff Publisher: AMACOM/American Management Association ISBN: 9780814424902 Category : Business & Economics Languages : en Pages : 196
Book Description
Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Author: Jonathan Bernstein Publisher: McGraw Hill Professional ISBN: 0071776133 Category : Business & Economics Languages : en Pages : 189
Book Description
Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Author: Steven Fink Publisher: McGraw Hill Professional ISBN: 0071799222 Category : Business & Economics Languages : en Pages : 335
Book Description
The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
Author: William Rick Crandall Publisher: SAGE Publications ISBN: 1452256241 Category : Business & Economics Languages : en Pages : 385
Book Description
Offering a strategic orientation to crisis management, this fully updated edition of Crisis Management: Leading in the New Strategy Landscape, Second Edition by William "Rick" Crandall, John A. Parnell, and John E. Spillan helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. This strikingly engaging and easy-to-follow text focuses on a four-stage crisis management framework: 1) Landscape Survey: identifying potential crisis vulnerabilities, 2) Strategic Planning: organizing the crisis management team and writing the plan, 3) Crisis Management: addressing the crisis when it occurs, and 4) Organizational Learning: applying lessons from crises so they will be prevented or mitigated in the future.
Author: David Warner Publisher: McGraw-Hill Education (UK) ISBN: 0335228313 Category : Education Languages : en Pages : 215
Book Description
* Why do crises arise in Further and Higher Education institutions? * How can these crises be overcome? * What lessons can be learnt? There have been several high profile crises in higher education during the last two decades. Managing Crisis draws together a number of senior academic managers to prepare, probably for the first time ever, a series of detailed institutional case-studies. These case-studies identify the nature of the crisis, describe the action taken to resolve it, and consider the lasting consequences. An important chapter gives the informed perspectives of the funding council on higher education crises, and in the final chapter the inimitable Peter Scott draws a series of significant conclusions. Managing Crisis is the first book to examine crises in higher education in detail and to identify key points on how to overcome or avoid them. Required reading for managers working within UK Higher Education Policy.
Author: Management Association, Information Resources Publisher: IGI Global ISBN: 1668471469 Category : Language Arts & Disciplines Languages : en Pages : 834
Book Description
In times of crisis, it is crucial that information is disseminated quickly and accurately to the appropriate channels. In today’s technological world, there is a plethora of misinformation that can negatively sway individuals and provide them with false reports. To ensure information is distributed appropriately, organizations must implement a plan to ensure their communication is effective. Further study on the best practices and challenges of managing crisis and risk communications is required to ensure organizations are prepared. The Research Anthology on Managing Crisis and Risk Communications discusses strategies and tactics to effectively manage communication in times of crisis and considers the difficulties associated with maintaining a clear line of information. The book also provides an overview of the potential future directions for this field to improve communications moving forward. Covering key topics such as misinformation, technology, leadership, and human health, this major reference work is ideal for managers, business owners, organization leaders, industry professionals, government officials, policymakers, researchers, academicians, scholars, practitioners, instructors, and students.
Author: Simone Janson Publisher: Best of HR - Berufebilder.de® ISBN: 3965962019 Category : Business & Economics Languages : en Pages : 124
Book Description
Also in the 6th revised and improved edition, published by a government-funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned experts (overview in the book preview), as well as tailored premium content and access to travel deals with discounts of up to 75%. At the same time, you do good and support sustainable projects. Because sudden changes and crises can hit everyone without you seeing them coming and being able to prepare yourself adequately. It is then crucial to have enough resilience and flexibility to be able to deal with such a new situation quickly and correctly. This applies to personal changes as well as to global crises. How do you evaluate such situations as objectively and without fear? And how can one learn from these situations, what can be done better for the future? With its "Info on Demand" concept, the publisher not only participated in an EU-funded program but was also awarded the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally involved in socially relevant projects such as tree planting campaigns, the establishment of scholarships, sustainable living arrangements, and many other innovative ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only imparts expert knowledge but also allows you to ask individual questions and receive personal advice. In doing so, expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-researched and reliable content, as well as the trust you place in us, very seriously. Therefore, all texts are written by experts in their field. Only for better accessibility of information do we rely on AI-supported data analysis, which assists you in your search for knowledge. You also gain extensive premium services: Each book includes detailed explanations and examples, making it easier for you to successfully use the consultation services, freeky available only to book buyers. Additionally, you can download e-courses, work with workbooks, or engage with an active community. This way, you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and successes tangible. That's why, as part of the reader community, you have the unique opportunity to make your journey to personal success even more unforgettable with travel deals of up to 75% off. Because we know that true success is not just a matter of the mind, but is primarily the result of personal impressions and experiences. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media such as WELT, Wirtschaftswoche, and ZEIT - you can learn more about her on Wikipedia.
Author: Walter S. Polka Publisher: Rowman & Littlefield ISBN: 1475865058 Category : Education Languages : en Pages : 193
Book Description
Managing Yourself and Others During Crises: Key Leadership Visions, Approaches, and Dispositions to Survive and Thrive is about managing yourself and others during crisis situations like the recent unprecedented global pandemic that promulgated chaos in the operations of most human societies and institutions including family structures, educational procedures and practices, work relationships and settings, religious observances, governmental functions, protocols, and processes. This book provides insights based on the knowledge and experiences of practicing leadership and policy experts about keeping organizations functioning, as best as possible, during crises situations. They articulate practical approaches based on sound leadership research for ensuring that the people, things, and ideas of seminal societal institutions like education not only survive the crisis but also continue to thrive. Key leadership visions, approaches, and personal dispositions to cope with such monumental and unexpected changes are presented by chapter authors who not only studied crises situations but also personally lived through them and appropriately managed themselves and others using various comprehensive strategies, techniques, and coping mechanisms based on leadership best practices in educational organizations.
Author: David Warner
Author: Arnold M. Howitt
Author: Sarah Kovoor-Misra
Author: Ian I. Mitroff
Author: Jonathan Bernstein
Author: Steven Fink
Author: William Rick Crandall
Author: David Warner
Author: Management Association, Information Resources
Author: Simone Janson
Author: Walter S. Polka