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Author: Remar Sutton Publisher: Penguin ISBN: 9780143038887 Category : Transportation Languages : en Pages : 520
Book Description
Gives advice on every aspect of purchasing a car, including determining budget limits; buying new, used, or foreign cars; negotiating a deal; and making financing arrangements.
Author: Remar Sutton Publisher: Penguin ISBN: 9780143038887 Category : Transportation Languages : en Pages : 520
Book Description
Gives advice on every aspect of purchasing a car, including determining budget limits; buying new, used, or foreign cars; negotiating a deal; and making financing arrangements.
Author: Shane Parrish Publisher: Penguin ISBN: 0593719972 Category : Business & Economics Languages : en Pages : 209
Book Description
Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.
Author: Steve Krug Publisher: Pearson Education ISBN: 0321648781 Category : Computers Languages : en Pages : 325
Book Description
Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day. In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike. Don't be surprised if it completely changes the way you think about Web design. Three New Chapters! Usability as common courtesy -- Why people really leave Web sites Web Accessibility, CSS, and you -- Making sites usable and accessible Help! My boss wants me to ______. -- Surviving executive design whims "I thought usability was the enemy of design until I read the first edition of this book. Don't Make Me Think! showed me how to put myself in the position of the person who uses my site. After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book. In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing. If you design, write, program, own, or manage Web sites, you must read this book." -- Jeffrey Zeldman, author of Designing with Web Standards
Author: Allison Russell Publisher: Xlibris Corporation ISBN: 1462825966 Category : Fiction Languages : en Pages : 107
Book Description
Experiment 13 is a young girl. She was abandoned by her birth parents and raised in a laboratory by three scientists. The scientists tell her not to get attached to those around her. They teach her how to lie. They use the girl as their experiment, under the supervision of an unknown man who will do anything to keep it a secret. During the experiment, Thirteen makes friends and enemies, falls in love and dies. All more than once. She is desperate to find out the truth about the experiment, her past, and herself.
Author: F. Price Publisher: CRC Press ISBN: 1000723682 Category : Technology & Engineering Languages : en Pages : 204
Book Description
A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio
Author: Nick Blake Publisher: Troubador Publishing Ltd ISBN: 1838593179 Category : Fiction Languages : en Pages : 296
Book Description
This is the story of Danny-Lee, Essex boy and ex Old Skool, Hardcore raver, who, settled and approaching mid-life, is suddenly thrown back into the world-altering hedonism of his young life in the early 1990s by an unexpected funeral and by the discovery of a box of forgotten memorabillia. These events and the continuing succession of flashbacks and visions they provoke, inspire Danny-Lee to take a journey back to his old Essex home following the route he often took when travelling to and from raves. As Danny-Lee drives the memorabilia, the music and the country-side cause further flashbacks and surges of memory about life growing up in Essex and his raving years; these realities intersect with Danny Lee’s current reality and time melds. Danny-Lee moves between time streams, confused by the hurtling review of his life but by the end he has reached a new understanding of his young existence and of his place in the cultural outpouring of early 1990s rave. The book concludes with Danny-Lee making the return journey back to London, ultimately uplifted by the memories he has re-discovered, the ghosts he has exorcised, the pirate radio tapes he plays in the car and the glow of promise he feels for the future.
Author: Timothy Nelson Publisher: NYU Press ISBN: 0814758207 Category : Religion Languages : en Pages : 233
Book Description
Dreams and visions, prophetic words from God about "dusty souls," speaking in tongues while "in the spirit"—narratives of these and similar events comprise the heart of Every Time I Feel the Spirit. This in-depth study of a Black congregation in Charleston, South Carolina provides a window into the tremendously important yet still largely overlooked world of African American religion as the faith is lived by ordinary believers. For decades, scholars have been preoccupied with the relation between Black Christianity, civil rights, and social activism. Every Time I Feel the Spirit is about black religion as religion. It focuses on the everyday experience of religion in the church, congregants' relationships with God, and the role that God and Satan play in congregants' lives—not only as objects of belief but as actual agents. It explores the concepts of religious experience and religious ritual, while emphasizing the attributions that people make to the operation of spiritual forces and beings in their lives. Through interviews and field work, Nelson uncovers what religious people themselves see as important about their faith while extending and refining sociological understandings of religious ritual and religious experience.
Author: Shep Hyken Publisher: Greenleaf Book Group ISBN: 1626340102 Category : Business & Economics Languages : en Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Author: Remar Sutton
Author: Remar Sutton
Author: Shane Parrish
Author: Steve Krug
Author: Allison Russell
Author: F. Price
Author: Robert D. Ramsey
Author: Nick Blake
Author: 
Author: Timothy Nelson
Author: Shep Hyken