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Digital reference services in academic libraries

Digital reference services in academic libraries PDF Author: Wan Ab Kadir Wan Dollah
Publisher: The University of Malaya Press
ISBN: 9831009797
Category : Computers
Languages : en
Pages : 172

Book Description
Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.

Digital reference services in academic libraries

Digital reference services in academic libraries PDF Author: Wan Ab Kadir Wan Dollah
Publisher: The University of Malaya Press
ISBN: 9831009797
Category : Computers
Languages : en
Pages : 172

Book Description
Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.

Evaluating Reference Services

Evaluating Reference Services PDF Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 9780838907870
Category : Language Arts & Disciplines
Languages : en
Pages : 236

Book Description
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Building an Information Society for All

Building an Information Society for All PDF Author: Abrizah Abdullah
Publisher:
ISBN:
Category : Information science
Languages : en
Pages : 508

Book Description


Reference and Information Services

Reference and Information Services PDF Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532

Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

The Evaluation of Worldwide Digital Reference Services in Libraries

The Evaluation of Worldwide Digital Reference Services in Libraries PDF Author: Jia Liu
Publisher: Elsevier
ISBN: 178063112X
Category : Language Arts & Disciplines
Languages : en
Pages : 191

Book Description
This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. - An international, evaluative approach is taken - Includes unique information - which has never before being gathered and evaluated - Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library

Multidisciplinary Approach to Information Technology in Library and Information Science

Multidisciplinary Approach to Information Technology in Library and Information Science PDF Author: Holland, Barbara
Publisher: IGI Global
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 362

Book Description
In the ever-evolving landscape of information technology within library and information science, scholars often find themselves navigating a complex web of diverse research areas. The broad spectrum of topics, ranging from digital libraries to artificial intelligence, poses a significant challenge for academic scholars seeking a comprehensive understanding of the field's intricacies. The absence of a consolidated resource tailored to the specific needs of graduate students, professors, and practitioners further exacerbates this issue. Multidisciplinary Approach to Information Technology in Library and Information Science addresses the pressing challenges faced by scholars in the realm of library and information science. This reference handbook serves as a beacon, illuminating the multifaceted interactions and impacts of technologies on information resources. This book delves into the ethical, legal, and social implications of information technology across diverse contexts – libraries, information centers, archives, museums, education, business, government, and healthcare.

Recent Advances on Soft Computing and Data Mining

Recent Advances on Soft Computing and Data Mining PDF Author: Rozaida Ghazali
Publisher: Springer Nature
ISBN: 3030360563
Category : Technology & Engineering
Languages : en
Pages : 491

Book Description
This book provides an introduction to data science and offers a practical overview of the concepts and techniques that readers need to get the most out of their large-scale data mining projects and research studies. It discusses data-analytical thinking, which is essential to extract useful knowledge and obtain commercial value from the data. Also known as data-driven science, soft computing and data mining disciplines cover a broad interdisciplinary range of scientific methods and processes. The book provides readers with sufficient knowledge to tackle a wide range of issues in complex systems, bringing together the scopes that integrate soft computing and data mining in various combinations of applications and practices, since to thrive in these data-driven ecosystems, researchers, data analysts and practitioners must understand the design choice and options of these approaches. This book helps readers to solve complex benchmark problems and to better appreciate the concepts, tools and techniques used.

Digital Libraries: Universal and Ubiquitous Access to Information

Digital Libraries: Universal and Ubiquitous Access to Information PDF Author: George Buchanan
Publisher: Springer Science & Business Media
ISBN: 3540895329
Category : Computers
Languages : en
Pages : 434

Book Description
This book constitutes the refereed proceedings of the 11th International Conference on Asian Digital Libraries, ICADL 2008, held in Bali, Indonesia, in December 2008. The 30 revised full papers, 20 revised short papers, and extended abstracts of 13 poster papers carefully reviewed and selected from numerous submissions. The paper topics cover the spectrum of digital libraries, including multimedia digital libraries, usability and evaluation, information retrieval, ontologies, social tagging, metadata issues, multi- and cross-language retrieval, digital preservation, and scholarly publishing and commmunities.

Digital Libraries

Digital Libraries PDF Author:
Publisher:
ISBN:
Category : Digital libraries
Languages : en
Pages : 126

Book Description


An Introduction to Reference Services in Academic Libraries

An Introduction to Reference Services in Academic Libraries PDF Author: Elizabeth Connor
Publisher: Routledge
ISBN: 078902957X
Category : Education
Languages : en
Pages : 218

Book Description
An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.