Delivering ITSM for Business Maturity PDF Download

Author: Beverly Weed-Schertzer
Publisher: Emerald Group Publishing
ISBN: 1789732514
Category : Business & Economics
Languages : en
Pages : 200

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Book Description
IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.

Author: Beverly Weed-Schertzer
Publisher: Emerald Group Publishing
ISBN: 1789732530
Category : Business & Economics
Languages : en
Pages : 105

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Book Description
IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.

Author: Beverly Weed-Schertzer
Publisher: Emerald Group Publishing
ISBN: 1802623299
Category : Business & Economics
Languages : en
Pages : 153

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Book Description
Defining and explaining how Self-Knowledge enhances the application of different knowledge types when used both independently and collectively, Self-Knowledge and Knowledge Management Applications is essential reading for professionals and students across multiple disciplines from business and management to strategy and technology.

Author: Beverly Weed-Schertzer
Publisher: Emerald Group Publishing
ISBN: 1838678050
Category : Business & Economics
Languages : en
Pages : 71

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Book Description
In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.

Author: Beverly Weed-Schertzer
Publisher: Emerald Group Publishing
ISBN: 1838678034
Category : Business & Economics
Languages : en
Pages : 164

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Book Description
In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.

Author: Randy A. Steinberg
Publisher: Trafford Publishing
ISBN: 1490776559
Category : Computers
Languages : en
Pages : 317

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Book Description
If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!

Author: Dmitry Vasilenko and Natalia Khazieva
Publisher: Academic Conferences and publishing limited
ISBN: 1910810843
Category :
Languages : en
Pages : 543

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Book Description

Author: Donna Knapp
Publisher: J. Ross Publishing
ISBN: 1604270497
Category : Business & Economics
Languages : en
Pages : 257

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Book Description
The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 74

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Book Description

Author: Cybellium Ltd
Publisher: Cybellium Ltd
ISBN:
Category : Computers
Languages : en
Pages : 277

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Book Description
Cybellium Ltd is dedicated to empowering individuals and organizations with the knowledge and skills they need to navigate the ever-evolving computer science landscape securely and learn only the latest information available on any subject in the category of computer science including: - Information Technology (IT) - Cyber Security - Information Security - Big Data - Artificial Intelligence (AI) - Engineering - Robotics - Standards and compliance Our mission is to be at the forefront of computer science education, offering a wide and comprehensive range of resources, including books, courses, classes and training programs, tailored to meet the diverse needs of any subject in computer science. Visit https://www.cybellium.com for more books.