Author: Publisher: DIANE Publishing
ISBN: 1428944346
Category :
Languages : en
Pages : 43
Book Description
Defense logistics improving customer feedback program could enhance DLA's delivery of services.
Author: Publisher: DIANE Publishing
ISBN: 1428944346
Category :
Languages : en
Pages : 43
Book Description
Defense Logistics
Author: U S Government Accountability Office (GPublisher: BiblioGov
ISBN: 9781289244026
Category :
Languages : en
Pages : 46
Book Description
The Defense Logistics Agency (DLA) performs a critical role in supporting America's military forces worldwide by supplying every consumable item--from food to jet fuel--that the military services need to operate. Although customers at the eight locations GAO visited were satisfied with some aspects of routine service, such as delivery time for routine parts and certain contractor service arrangements, customers also raised a number of points of dissatisfaction, particularly with regard to the detrimental impact of DLA's service on their operations. The agency's approach for obtaining customer service feedback has been of limited usefulness because it lacks a systematic integrated approach for obtaining adequate information on customer service problems. Although DLA has initiatives under way to improve its customer service, there are opportunities to enhance these initiatives to provide for an improved customer feedback program.
Defense Logistics
Author: United States Government Accountability OfficePublisher: Createspace Independent Publishing Platform
ISBN: 9781985002227
Category :
Languages : en
Pages : 44
Book Description
Defense Logistics: Improving Customer Feedback Program Could Enhance DLA's Delivery of Services
Month in Review ...
Author: Major management challenges and program risks Department of Defense.
Author: Publisher: DIANE Publishing
ISBN: 1428942289
Category :
Languages : en
Pages : 104
Book Description
This report addresses the major performance and management challenges confronting the Department of Defense (DOD). Taken together, these challenges, if not addressed, can adversely affect the Department's operational effectiveness. The report also addresses corrective actions that DOD has taken or initiated on these issues- including DOD'S blueprint for a strategy-based, balanced, and affordable defense program as outlined in the May 1997 Report of the Quadrennial Defense Review and the reforms described in its November 1997 Defense Reform Initiative Report-and further actions that are needed. For many years, we have reported significant management problems at DOD. These problems can be categorized into two areas: (1) systemic management challenges dealing with financial management, information management, weapon systems acquisition, and contract management; and (2) program management challenges dealing with infrastructure, inventory management, and personnel. These problems cut across DOD'S program areas.
Scientific and Technical Aerospace Reports
Author: Report of Secretary of Defense ... to the Congress on the FY ... Budget, FY ... Authorization Request, and FY ... Defense Programs
Author: United States. Dept. of DefensePublisher:
ISBN:
Category : United States
Languages : en
Pages : 420
Book Description
Translog
Author: Publisher:
ISBN:
Category : Transportation, Military
Languages : en
Pages : 428
Book Description
Defense Builddown and Inventory Management
Author: United States. Congress. Senate. Committee on Armed ServicesPublisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 454
Book Description
Army Logistician
Author: Publisher:
ISBN:
Category : Logistics
Languages : en
Pages : 312
Book Description
The official magazine of United States Army logistics.