Deep Value: A Literature Review of the role of effective relationships in public services PDF Download

Author:
Publisher: Community Links
ISBN: 0956712622
Category :
Languages : en
Pages : 72

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Author: Trish Hafford-Letchfield
Publisher: Jessica Kingsley Publishers
ISBN: 0857004425
Category : Social Science
Languages : en
Pages : 244

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Book Description
Social work and social care managers often find themselves in management positions without having had any formal management training, yet skills and knowledge specific to social care settings are essential for effective practice. This book offers a researched and practical guide to the fundamental skills and knowledge that a manager needs, underpinned by the values and ethics that are inherent to social work and social care. Core skills covered include time management, recruitment, managing meetings, working in partnership with service users, negotiation and conflict management, and mentoring and coaching. A self-improvement feedback assessment is included, and the book features learning activities, practical tools, case examples, summaries and action checklists. This must-have handbook will help social work and social care managers and students to understand and accomplish the core skills needed for excellent management practice.

Author: Sue Chilton
Publisher: Routledge
ISBN: 1498725414
Category : Medical
Languages : en
Pages : 412

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Book Description
A Textbook of Community Nursing is a comprehensive and evidence-based introduction covering the full range of professional topics, including professional approaches to care, public health, eHealth, therapeutic relationships and the role of community nursing in mental health. The new edition has been updated throughout, including new guidelines and policies. It also provides a stronger focus on evidence-based practice. This user-friendly and accessible textbook includes: Current theory, policy, and guidelines for practice. All chapters are underpinned by a strong evidence base; Learning objectives for each chapter, plus exercises and activities to test current understanding, promote reflective practice, and encourage further reading; Case studies and examples from practice which draw on all branches of community nursing to illustrate practical application of theory. This is an essential text for all pre-registration nursing students, students on specialist community nursing courses, and qualified nurses entering community practice for the first time.

Author: Koen P.R. Bartels
Publisher: Policy Press
ISBN: 1447334566
Category : Political Science
Languages : en
Pages : 284

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Book Description
Participatory democracy has become an unshakable norm and its practice is widespread. Nowadays, public professionals and citizens regularly encounter each other in participatory practice to address shared problems. But while the frequency, pace and diversity of their public encounters has increased, communicating in participatory practice remains a challenging, fragile and demanding undertaking that often runs astray. This unique book explores how citizens and public professionals communicate, why this is so difficult and what could lead to more productive conversations. Using timely, original empirical research to make a thorough comparative analysis of cases in the United Kingdom, the Netherlands and Italy it shows policy makers, practitioners, students and academics the value of communicative capacity.

Author:
Publisher: Community Links
ISBN: 0956712630
Category :
Languages : en
Pages : 50

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Author: Hafford-Letchfield, Trish
Publisher: Policy Press
ISBN: 1447309812
Category : Social Science
Languages : en
Pages : 348

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Book Description
Social work and social care continue to face an unprecedented period of challenge and uncertainty, requiring the development of leadership capabilities at every level of the workforce as well as in the community. This critical and reflexive book looks closely at the pivotal but demanding role that leadership and management play in promoting social work and social care. It focuses particularly on the value that is potentially created when the human relationships between people delivering and people using public services are effective, and the conditions are present to nourish confidence, inspire self-esteem, unlock potential and erode inequality. Aimed at new, aspiring and experienced managers, and senior practitioners, it draws on a range of disciplines not typically found in social work and social care and encourages readers to broaden their examination of leadership in areas such as the design of organisations, the role of service users in leadership practice and the phenomena of dignity within the context of organisational culture and dignity.

Author: Virginia Munro
Publisher: Emerald Group Publishing
ISBN: 1800430353
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
CSR for Purpose, Shared Value and Deep Transformation focuses on a new type of CSR, which includes entrepreneurial innovation, sustainable goals and shared and integrated value in a systems-oriented approach for deep transformation. All topics are backed by case studies, academic literature and future research opportunities.

Author: Norma M Riccucci
Publisher: Routledge
ISBN: 1317459954
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. The profiles were originally published as part of a series for Public Administration Review. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Riccucci pulls together and synthesizes the various themes of the profiles.

Author: Montgomery Van Wart
Publisher: M.E. Sharpe
ISBN: 9780765609014
Category : Business & Economics
Languages : en
Pages : 526

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Book Description
"Dynamics of Leadership in Public Service" is written for instruction in college and professional courses on leadership, management, and organizational effectiveness. The text has sections on leader assessment, characteristics, behaviors, styles, leadership theory, and evaluation and development.

Author: Jane Dalrymple
Publisher: SAGE
ISBN: 1446294897
Category : Social Science
Languages : en
Pages : 209

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Book Description
Advocacy is an essential skill for social workers who need to be able to speak confidently on behalf of service-users in a range of situations. In this new book, Jane Dalrymple and Jane Boylan explore the theory and research behind advocacy to demonstrate how to achieve best practice. Key topics covered include: - Independent advocacy - Supporting self-advocacy and decision-making - Challenging oppression - Negotiating with organisations Each chapter includes rich case examples, which help readers bring the discussion into the real life practice context. Effective Advocacy in Social Work will be valuable reading for those studying social work at undergraduate and postgraduate level, as well as those working in practice and in interprofessional contexts. Jane Dalrymple is Senior Lecturer at the University of the West of England. Jane Boylan is Senior Lecturer at Keele University.