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Author: Great Britain: National Audit Office Publisher: The Stationery Office ISBN: 0102936153 Category : Political Science Languages : en Pages : 84
Book Description
The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.
Author: Great Britain: National Audit Office Publisher: The Stationery Office ISBN: 0102936153 Category : Political Science Languages : en Pages : 84
Book Description
The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.
Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts Publisher: The Stationery Office ISBN: 9780215028440 Category : Political Science Languages : en Pages : 44
Book Description
The complexity of the benefit system is a key factor affecting the performance of the Department for Work and Pensions. Although this complexity is often necessary in order to administer the system cost-effectively and protect public funds against abuse, it can also result in high levels of error by staff, confusion for customers and help create a climate where fraud can more easily take place. The Committee's report finds that although the DWP has taken steps to address this problem (for example, in the design of Pension Credit, simplifying claim processes for several benefits and better sharing of information with local authorities), these are rather piecemeal developments and it is difficult to tell whether the system as a whole has become more or less complex as there is currently no objective way of measuring it. Some of the steps taken to simplify processes for customers are a way of managing complexity, rather than eliminating it. Managing complexity requires well-trained staff supported by accessible guidance and assistance and efficient information technology systems, and the DWP should also improve its written communications with customers.
Author: Rosalind Armson Publisher: Triarchy Press ISBN: 1908009292 Category : Business & Economics Languages : en Pages : 368
Book Description
This book is about dealing with messes. Sometimes known as 'wicked problems', messes (or messy situations) are fairly easy to spot:it's hard to know where to startwe can't define them everything seems to connect to everything else and depends on something else having been done first we get in a muddle thinking about them we often try to ignore some aspect/s of themwhen we finally do something about them, they usually get worse they're so entangled that our first mistake is usually to try and fix them as we would fix a simple problem.
Author: Walter R. Erdelen Publisher: Routledge ISBN: 0429816944 Category : Business & Economics Languages : en Pages : 294
Book Description
Managing Complexity: Earth Systems and Strategies for the Future introduces and explores systems and complexity in relation to near-synchronous world and environmental problems. These relate to but are not limited to water, biological diversity, worldwide climate change, trade and conflict, global migration and the quest for sustainable development. Complemented by discussion of the new era of the Anthropocene, its many manifestations, and Earth system properties such as planetary boundaries and tipping points this book offers practical suggestions for how a sustainable future for humanity can be realised. Specifically discussed in Managing Complexity: Earth Systems and Strategies for the Future are innovation, education and capacity building, application of the natural and social sciences and new paths towards sustainability based on industrial development and engineering, as well as in diplomacy and foreign aid. The book’s conclusions discuss the ambitious yet vital reforms the authors propose as routes to a sustainable existence. This book will be of great interest to students and scholars of sustainability, sustainable development and complexity theory.
Author: Jocelyn Bellemare Publisher: Springer ISBN: 3319290584 Category : Business & Economics Languages : en Pages : 469
Book Description
This proceedings volume presents the latest research from the worldwide mass customization, personalization and co-creation (MCPC) community bringing together new thoughts and results from various disciplines within the field. The chapters are based on papers from The MCPC 2015 Conference where the emphasis was placed on “managing complexity.” MCPC is now beginning to emerge in many industries as a profitable business model. But customization and personalization go far beyond the sheer individualization of products and become an extension of current business models and production styles. This book covers topics such as complexity management of knowledge-based systems in manufacturing design and production, sustainable mass customization, choice navigation, and product modeling. The chapters are contributed by a wide range of specialists, offering cutting-edge research, as well as insightful advances in industrial practice in key areas. The MCPC 2015 Conference had a strong focus on real life MCPC applications, and this proceedings volume reflects this. MCPC strategies aim to profit from the fact that people are different. Their objective is to turn customer heterogeneities into profit opportunities, hence addressing the current trend of long tail business models. Mass customization means to provide goods and services that best serve individual customers’ personal needs with near mass production efficiency. This book brings together the latest from MCPC thought leaders, entrepreneurs, technology developers, and researchers that use these strategies in practice.
Author: National Academy of Engineering Publisher: National Academies Press ISBN: 0309120640 Category : Medical Languages : en Pages : 340
Book Description
Improving our nation's healthcare system is a challenge which, because of its scale and complexity, requires a creative approach and input from many different fields of expertise. Lessons from engineering have the potential to improve both the efficiency and quality of healthcare delivery. The fundamental notion of a high-performing healthcare system-one that increasingly is more effective, more efficient, safer, and higher quality-is rooted in continuous improvement principles that medicine shares with engineering. As part of its Learning Health System series of workshops, the Institute of Medicine's Roundtable on Value and Science-Driven Health Care and the National Academy of Engineering, hosted a workshop on lessons from systems and operations engineering that could be applied to health care. Building on previous work done in this area the workshop convened leading engineering practitioners, health professionals, and scholars to explore how the field might learn from and apply systems engineering principles in the design of a learning healthcare system. Engineering a Learning Healthcare System: A Look at the Future: Workshop Summary focuses on current major healthcare system challenges and what the field of engineering has to offer in the redesign of the system toward a learning healthcare system.
Author: Dr. R. J. Mitchell Publisher: IET ISBN: 9780863411717 Category : Computers Languages : en Pages : 284
Book Description
This book covers complex software engineering projects, new paradigms for system development, object-orientated design and formal methods, project management and automation perspectives.
Author: Christoph E. Mandl Publisher: Springer ISBN: 3030016455 Category : Business & Economics Languages : en Pages : 221
Book Description
Why do policies and strategies often fail, and what can be done about it? How can complexity be managed in cases where it cannot be reduced? The answers to these questions are anything but trivial, and can only be found by combining insights from complexity science, system dynamics, system theory and systems thinking. Rooted in the seminal works of Gregory Bateson, Jay Forrester, Donella Meadows, Peter Senge, W. Brian Arthur, John Sterman and Thomas Schelling, this book bridges the gap between rigorous science and real-life experience to explore the potential and limitations of leverage points in implementing policies and strategies. It also presents diagnostic tools to help recognize system archetypes, as well as the powerful language of stock and flow diagrams, which allows us to think in terms of circular causality. These tools are subsequently employed to thoroughly analyze particularly thorny problems such as global climate change, the tragedy of the commons, path dependence, diffusion of innovations, and exponential growth of inequality.
Author: Bochel, Hugh Publisher: Policy Press ISBN: 9781861347909 Category : Political Science Languages : en Pages : 216
Book Description
Welfare reform is a central part of the modernisation programme adopted by the Labour Government since 1997. This book examines the role of Parliament in the formulation and scrutiny of welfare policy, focusing in particular on how MPs and Peers view their influence on policy.
Author: Great Britain: National Audit Office
Author: Great Britain: National Audit Office
Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts
Author: Rosalind Armson
Author: Great Britain. Parliament. House of Commons
Author: Walter R. Erdelen
Author: Jocelyn Bellemare
Author: National Academy of Engineering
Author: Dr. R. J. Mitchell
Author: Christoph E. Mandl
Author: Bochel, Hugh