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Author: Ken Welsh Publisher: Partridge Publishing Singapore ISBN: 1482829967 Category : Self-Help Languages : en Pages : 88
Book Description
Customer with a Capital C provides a unique insight into the workings of one of North Americas foremost customer service organizations, Headsets.com. Over the past decade the author, Ken Welsh, has worked as Headsets.coms voice coach, helping distil the vision of the companys CEO, Mike Faith, into a practical skill set. Mikes vision has always been to create a company where the customer comes first, second, and alwaysa company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer with a Capital C as a simple, easily read case study of a truly customer-centric organization. Through this, Customer with a Capital C provides a simple set of easily applied principles for anyone wishing to create a successful company where the customer always comes first.
Author: Ken Welsh Publisher: Partridge Publishing Singapore ISBN: 1482829967 Category : Self-Help Languages : en Pages : 88
Book Description
Customer with a Capital C provides a unique insight into the workings of one of North Americas foremost customer service organizations, Headsets.com. Over the past decade the author, Ken Welsh, has worked as Headsets.coms voice coach, helping distil the vision of the companys CEO, Mike Faith, into a practical skill set. Mikes vision has always been to create a company where the customer comes first, second, and alwaysa company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer with a Capital C as a simple, easily read case study of a truly customer-centric organization. Through this, Customer with a Capital C provides a simple set of easily applied principles for anyone wishing to create a successful company where the customer always comes first.
Author: Microsoft Corporation Publisher: Pearson Education ISBN: 0735669791 Category : Computers Languages : en Pages : 823
Book Description
Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.
Author: United States. Congress. Senate. Committee on Banking, Housing, and Urban Affairs. Subcommittee on Securities Publisher: ISBN: Category : Government publications Languages : en Pages : 452
Author: Ray, Nilanjan Publisher: IGI Global ISBN: 1466674717 Category : Business & Economics Languages : en Pages : 434
Book Description
Obtaining the ultimate objective of economic growth depends largely on the availability of infrastructure in the economy. New developments in finance also play an important role in enhancing economic prosperity in a country. Strategic Infrastructure Development for Economic Growth and Social Change explores different avenues of research in the areas of corporate governance, socioeconomic conditions, modern business infrastructure, business automation, strategic financial management, and financial aspects of modern businesses. This reference work discusses practical applications, skills, practices, and strategies involved in economic and business growth, and overall economic development. Academicians, practitioners, professionals, and researchers will benefit from the topics discussed in this book.
Author: Ken Welsh
Author: Ken Welsh
Author: Microsoft Corporation
Author: Lidia Garcia
Author: United States. Congress. Senate. Committee on Banking, Housing, and Urban Affairs. Subcommittee on Securities
Author: Disha Experts
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Author: Ray, Nilanjan