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Author: George Harding III Publisher: GRIN Verlag ISBN: 3656055106 Category : Language Arts & Disciplines Languages : en Pages : 16
Book Description
Literature Review from the year 2010 in the subject Communications - Theories, Models, Terms and Definitions, grade: 3.0, , language: English, abstract: This Literature Review pertains to the different outlooks of what customer service, the standards of customer service per industry, and the rewards of providing excellent customer service for the individual, the organization’s culture, and the customer being impacted as well.
Author: George Harding III Publisher: GRIN Verlag ISBN: 3656055106 Category : Language Arts & Disciplines Languages : en Pages : 16
Book Description
Literature Review from the year 2010 in the subject Communications - Theories, Models, Terms and Definitions, grade: 3.0, , language: English, abstract: This Literature Review pertains to the different outlooks of what customer service, the standards of customer service per industry, and the rewards of providing excellent customer service for the individual, the organization’s culture, and the customer being impacted as well.
Author: Nripendra P. Rana Publisher: Springer Nature ISBN: 3030243745 Category : Business & Economics Languages : en Pages : 337
Book Description
This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.
Author: Luiz Moutinho Publisher: SAGE ISBN: 1849202621 Category : Business & Economics Languages : en Pages : 337
Book Description
Fully revised and updated, Problems in Marketing includes over 50 new problems. This varied and challenging collection of problems has been written as a learning aid to any marketing textbook. The problems cover a wide range of marketing practice, each problem concentrating on a single concept or technique of marketing management. Problems begin with a full introduction to the concept followed by explicit instructions for solving them. This leads directly to a series of discussion questions to further enhance the application of each problem. Solutions are also available to lecturers by clicking on the companion website logo above.
Author: Jacky Howell Publisher: Redleaf Press ISBN: 1605548065 Category : Education Languages : en Pages : 100
Book Description
This book brings readers inside the school to aid them in their own personal and professional reflections on practices and ways of being with children in this shared journey towards a better world. How can we support children and teachers' continued growth as kind, caring, compassionate people that work towards equity in this world? At School for Friends in Washington, DC, educators Makai Kellogg, Magy Youssef, and Sabina Zeffler and mentor Jacky Howell have worked to nurture and strengthen children’s dispositions for empathy and kindness, anchored by Quaker values, the guiding principles of the Black Lives Matter movement, and mindfulness practice, with a lens of social justice and equity. The authors weave real stories and reflections as they trace the learning journey of children in their program from toddlers through the time they leave for kindergarten. Magy’s story of Frank the Fish opens up the world of toddlers who not only learn how to care for their classroom pet but also naturally build and display empathy as they come to understand disability. Makai highlights empathy as the first and foundational Black Lives Matter guiding principle. Using children’s literature, her students develop a deeper perspective into social-emotional learning beyond “being nice.” In her work with the oldest preschoolers, Sabina shares in her story of the many ways she focuses on perspective taking with her group, including stories of buddy play, heartful listening, holding space, and cognitive flexibility. The three educators with mentor Jacky reflect on their experiences together as they exercise the empathy and perspective-taking we ask children to practice.
Author: B. Joseph Pine Publisher: Harvard Business Press ISBN: 9780875848198 Category : Business & Economics Languages : en Pages : 276
Book Description
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Author: Matthias Wingens Publisher: Springer Nature ISBN: 3658374667 Category : Social Science Languages : en Pages : 250
Book Description
This introductory book provides an insight into sociological life course research and informs about its theoretical assumptions, analytical concepts and main results. Sociological life course research - like biographical research - has developed into an independent and fruitful field of research since the end of the 1960s. It is true that half a century earlier, in their famous study of "The Polish Peasant in Europe and America" (1918-20), Thomas and Znaniecki had already used life records to examine the connection between social change, social structures, and the life histories of individuals. However, such a research perspective was supplanted by other methodological-conceptual approaches to empirical social research for over fifty years. It was not until the 1960s that sociological interest in life course and biographical theoretical issues reawakened. Today, life course research is considered one of the most important conceptual innovations in sociology in recent decades. The content The life course as a social construction - What is "life course research"? - The life course as an institution - Collective life courses: generations, cohorts and social change - Structures of the life course - Life course research - a conceptual perspective - Life course research, quo vadis? The author Prof. Dr. Matthias Wingens teaches sociology at the University of Bremen, Bremen International Graduate School of Social Sciences (BIGSSS).
Author: George Harding III
Author: George Harding III
Author: Nripendra P. Rana
Author: Luiz Moutinho
Author: Jacky Howell
Author: Great Britain. Parliament. House of Commons
Author: Peter Miller
Author: Samuel Rhoads
Author: B. Joseph Pine
Author: Matthias Wingens
Author: