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Author: Marsha Collier Publisher: John Wiley & Sons ISBN: 1118007654 Category : Business & Economics Languages : en Pages : 204
Book Description
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.
Author: Marsha Collier Publisher: John Wiley & Sons ISBN: 1118007654 Category : Business & Economics Languages : en Pages : 204
Book Description
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.
Author: Bryant Publisher: Wolters Kluwer ISBN: 1543811132 Category : Business & Economics Languages : en Pages : 1292
Book Description
Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2019 Edition, ISBN 9781454899921
Author: Robert W. Lucas Publisher: ISBN: 9780071277501 Category : Customer services Languages : en Pages : 544
Book Description
"Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel
Author: Gerardus Blokdyk Publisher: 5starcooks ISBN: 9780655913238 Category : Business & Economics Languages : en Pages : 462
Book Description
Have you clearly defined the scope and the business case for the migration? Business agility: how does cloud computing and big data help? How do you test the digital preservation architecture? What has this got to do with the cloud? Does the service collect personal information from the user? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make AWS Certified Solutions Architect investments work better. This AWS Certified Solutions Architect All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth AWS Certified Solutions Architect Self-Assessment. Featuring 2136 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which AWS Certified Solutions Architect improvements can be made. In using the questions you will be better able to: - diagnose AWS Certified Solutions Architect projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in AWS Certified Solutions Architect and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the AWS Certified Solutions Architect Scorecard, you will develop a clear picture of which AWS Certified Solutions Architect areas need attention. Your purchase includes access details to the AWS Certified Solutions Architect self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific AWS Certified Solutions Architect Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author: C. B. Hotnoga Publisher: Lulu.com ISBN: 0244850011 Category : Self-Help Languages : en Pages : 86
Book Description
Save BIG on your energy and water bills. Any household can lead exactly the same lifestyles whilst cutting down at least 25%% on energy and water expenses, and helping the Environment at the same time. A complete Guide to maximum energy (electricity and gas) + water savings in a domestic household Part of Project "CHALLENGE" For the Future A better approach to energy savings Greener behaviours in modern day lifestyles Planning, ahead of changing Cutting down on natural resources used Reducing pollution Fighting climate change Making BIG SAVINGS on that energy bill Project "CHALLENGE" includes: Domestic households Small sized commercial premises Medium commercial businesses Medium and large commercial businesses with high energy demands Industrial premises
Author: Olle Ljungqvist Publisher: Springer Nature ISBN: 3030334430 Category : Medical Languages : en Pages : 630
Book Description
This book is the first comprehensive, authoritative reference that provides a broad and comprehensive overview of Enhanced Recovery After Surgery (ERAS). Written by experts in the field, chapters analyze elements of care that are both generic and specific to various surgeries. It covers the patient journey through such a program, commencing with optimization of the patient’s condition, patient education, and conditioning of their expectations. Organized into nine parts, this book discusses metabolic responses to surgery, anaesthetic contributions, and optimal fluid management after surgery. Chapters are supplemented with examples of ERAS pathways and practical tips on post-operative pain control, feeding, mobilization, and criteria for discharge. Enhanced Recovery After Surgery: A Complete Guide to Optimizing Outcomes is an indispensable manual that thoroughly explores common post-operative barriers and challenges.
Author: Dana Shilling Publisher: Wolters Kluwer ISBN: 1543817866 Category : Labor laws and legislation Languages : en Pages : 1890
Book Description
The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource.
Author: Scott A. Helmers Publisher: Microsoft Press ISBN: 0735699569 Category : Computers Languages : en Pages : 783
Book Description
The quick way to learn Microsoft Visio 2016! This is learning made easy. Get more done quickly with Visio 2016. Jump in wherever you need answers--brisk lessons and colorful screenshots show you exactly what to do, step by step. Get results faster with starter diagrams Diagram processes, organizations, networks, and datacenters Add styles, colors, and themes Enhance diagrams with data-driven visualizations Link to external data sources, websites, and documents Add structure to diagrams with containers, lists, and callouts Validate flowchart, swimlane, and BPMN diagrams Collaborate and publish with Visio Services and Microsoft SharePoint 2016 Look up just the tasks and lessons you need
Author: Steven Bennett Publisher: McGraw Hill Professional ISBN: 1260463931 Category : Computers Languages : en Pages : 401
Book Description
100% coverage of every objective for the EC-Council’s Certified Chief Information Security Officer exam Take the challenging CCISO exam with confidence using the comprehensive information contained in this effective study guide. CCISO Certified Chief Information Security Officer All-in-One Exam Guide provides 100% coverage of all five CCISO domains. Each domain is presented with information mapped to the 2019 CCISO Blueprint containing the exam objectives as defined by the CCISO governing body, the EC-Council. For each domain, the information presented includes: background information; technical information explaining the core concepts; peripheral information intended to support a broader understating of the domain; stories, discussions, anecdotes, and examples providing real-world context to the information. • Online content includes 300 practice questions in the customizable Total Tester exam engine • Covers all exam objectives in the 2019 EC-Council CCISO Blueprint • Written by information security experts and experienced CISOs
Author: Shilling Publisher: Wolters Kluwer ISBN: 1543811140 Category : Business & Economics Languages : en Pages : 1878
Book Description
The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454899945
Author: Marsha Collier
Author: Marsha Collier
Author: Bryant
Author: Robert W. Lucas
Author: Gerardus Blokdyk
Author: C. B. Hotnoga
Author: Olle Ljungqvist
Author: Dana Shilling
Author: Scott A. Helmers
Author: Steven Bennett
Author: Shilling