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Customer Morale and Behavioral Effectiveness

Customer Morale and Behavioral Effectiveness PDF Author: Harry L. Jacobs
Publisher:
ISBN:
Category : Armed Forces
Languages : en
Pages : 62

Book Description
Although psychologists have little or no continuing and direct input into military feeding systems in Europe, in the U.S., psychologists have been an integral part of military feeding research and development for almost three decades. The purpose of this paper is to present (a) the general role in food system research, (b) a sample of what is done now, and (c) some suggestions regarding the future.

Customer Morale and Behavioral Effectiveness

Customer Morale and Behavioral Effectiveness PDF Author: Harry L. Jacobs
Publisher:
ISBN:
Category : Armed Forces
Languages : en
Pages : 62

Book Description
Although psychologists have little or no continuing and direct input into military feeding systems in Europe, in the U.S., psychologists have been an integral part of military feeding research and development for almost three decades. The purpose of this paper is to present (a) the general role in food system research, (b) a sample of what is done now, and (c) some suggestions regarding the future.

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry

Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry PDF Author: Salih Kusluvan
Publisher: Nova Publishers
ISBN: 9781590336304
Category : Business & Economics
Languages : en
Pages : 876

Book Description
The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.

Technical Report

Technical Report PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 374

Book Description


The Oxford Handbook of Organizational Citizenship Behavior

The Oxford Handbook of Organizational Citizenship Behavior PDF Author: Philip M. Podsakoff
Publisher: Oxford University Press
ISBN: 0190880260
Category : Psychology
Languages : en
Pages : 625

Book Description
The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.

Effective and attractive communication signals in social, cultural, and business contexts

Effective and attractive communication signals in social, cultural, and business contexts PDF Author: Oliver Niebuhr
Publisher: Frontiers Media SA
ISBN: 2832527612
Category : Science
Languages : en
Pages : 459

Book Description


Consumer Behavior Knowledge for Effective Sports and Event Marketing

Consumer Behavior Knowledge for Effective Sports and Event Marketing PDF Author: Lynn R. Kahle
Publisher: Routledge
ISBN: 1136917926
Category : Business & Economics
Languages : en
Pages : 349

Book Description
The growing complexity and importance of sports and event marketing has pushed scholars and practitioners to apply sophisticated marketing thinking and applications to these topics. This book deals with the professional development in the sense that sports marketing can be viewed as an application of consumer behavior research. Readers will learn about new opportunities in using consumer behavior knowledge effectively in the areas of: influencing behaviors in society and sports; building relationships with consumers through sports and events; and providing services to consumers through sport and event sponsorships. This book, by a superb group of authors, includes comprehensive reviews, innovative conceptual pieces, empirical research and rigorous attention to data.

Customer-Oriented Global Supply Chains: Concepts for Effective Management

Customer-Oriented Global Supply Chains: Concepts for Effective Management PDF Author: Eyob, Ephrem
Publisher: IGI Global
ISBN: 1466602473
Category : Business & Economics
Languages : en
Pages : 336

Book Description
"This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.

The Effectiveness of Computer Assisted Instruction and Behavior Modeling for Performance Appraisal Training

The Effectiveness of Computer Assisted Instruction and Behavior Modeling for Performance Appraisal Training PDF Author: Brian Lee Davis
Publisher:
ISBN:
Category : Computer managed instruction
Languages : en
Pages : 734

Book Description


Effective Leadership

Effective Leadership PDF Author: Ronald H. Humphrey
Publisher: SAGE Publications
ISBN: 1412998441
Category : Business & Economics
Languages : en
Pages : 481

Book Description
Effective Leadership: Theory, Cases, and Applications, by Ronald H. Humphrey, integrates traditional and new leadership theories—including transformational leadership, leader-member exchange, authentic leadership, servant leadership, self-leadership, shared and distributed leadership, identity theory, and the value of emotions and affect—to provide a comprehensive look at the many facets of effective leadership. Practical and fun to read, this innovative book incorporates personal reflections and current business examples to bring the theories of organizational leadership to life. In addition, “Put it in Practice” features help readers see how they can apply the leadership research to their own work lives, while leadership cases throughout demonstrate how real leaders have succeeded by applying the leadership principles discussed in the book.

Catalog

Catalog PDF Author: Food and Nutrition Information Center (U.S.)
Publisher:
ISBN:
Category : Food
Languages : en
Pages : 256

Book Description