Author: Severin Friedrich Bischof Publisher: ISBN: Category : Languages : en Pages : 51
Book Description
Subscription commerce emerged as an up-and-coming phenomenon in retailing that enables shoppers to automatically receive recurring deliveries of consumer goods. One important dimension along which subscription services differ is the degree to which the content of each delivery is surprising. This paper focuses on two archetypes at opposite ends of this dimension, namely predefined and curated surprise subscriptions, and juxtaposes them to conceptualize surprise as a retail mechanism. It is hypothesized that curated surprise subscriptions carry an inherent risk to receive unappealing products, as consumers outsource the decision-making process to the subscription provider, which can influence consumers' choices and attitudes. Three studies explore the role of risk perception in consumers' evaluation of consumer goods subscriptions. First, it was found that consumers prefer shorter delivery intervals for predefined subscriptions and longer delivery intervals for curated surprise subscriptions, in line with Prospect Theory. Second, empirical evidence for perceived risk as a mediating variable in this relation is provided. Finally, it is shown how retailers can manipulate associated risk through the introduction of a free-return option. The article is concluded by introducing a new typology of subscription services and discussing implications for managerial practice as well as avenues for future research.
Author: Sarah Williams Publisher: Hay House, Inc ISBN: 1401974309 Category : Business & Economics Languages : en Pages : 233
Book Description
Learn how to create a successful subscription box service from initial product curation to finding your audience to making it a sustainable business beyond launch. Are you dreaming about starting a subscription box? Do you have an idea for a subscription box but you just don’t know where to start—or a loyal customer base for whom you’d like to provide a fully curated experience? Can you imagine how bringing in regular recurring revenue would change your business . . . and your life? Sarah Williams, subscription box coach and host of the Launch Your Box podcast, takes you step-by-step through the process to start, launch, and grow your subscription box business. She shares the extensive knowledge and experience she gained as she built her own successful, seven-figure subscription box business from the ground up. Inside, you’ll find practical, tactical, actionable steps to follow as well as best practices for: Finding and connecting with your audience Curating the perfect subscription box experience Buying, sourcing, and manufacturing products Maintaining a position of profitability from the beginning With Sarah as your guide, you'll be on your way to subscription box success . . . one box at a time!"
Author: Kathryn Elyse Wahl Publisher: ISBN: Category : Languages : en Pages :
Book Description
Curated subscription box companies are a new e-commerce shopping industry in which there is a large element of surprise for consumers. Despite companies having existed for nearly a decade, little research has been done on the curated subscription box consumers and how the element of surprise affects them. This study analyzed consumers of the personalized styling subscription box Stitch Fix and how surprise and the emotions surrounding it create different segments of consumers. The research was conducted through one-on-one interviews and a content analysis of unboxing videos. It was concluded that there are three segments of consumers of curated subscription boxes: the surprise averse consumer, the surprise seeking consumer, and the surprise welcoming consumer. Additionally, recommendations were provided so that marketers can better target consumers through these three segments.
Author: John Warrillow Publisher: Penguin ISBN: 0698176332 Category : Business & Economics Languages : en Pages : 224
Book Description
The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret—no matter what industry you’re in—is finding and keeping automatic customers. These days virtually anything you need can be purchased through a subscription, with more convenience than ever before. Far beyond Spotify, Netflix, and New York Times subscriptions, you can sign up for weekly or monthly supplies of everything from groceries (AmazonFresh) to cosmetics (Birchbox) to razor blades (Dollar Shave Club). According to John Warrillow, this emerging subscription economy offers huge opportunities to companies that know how to turn customers into subscribers. Automatic customers are the key to increasing cash flow, igniting growth, and boosting the value of your company. Consider Whatsapp, the internet-based messaging service that was purchased by Facebook for $19 billion. While other services bombarded users with invasive ads in order to fund a free messaging platform, Whatsapp offered a refreshingly private tool on a subscription platform, charging just $1 per year. Their business model enabled the kind of service that customers wanted and ensured automatic customers for years to come. As Warrillow shows, subscriptions aren’t limited to technology or media businesses. Companies in nearly any industry, from start-ups to the Fortune 500, from home contractors to florists, can build subscriptions into their business. Warrillow provides the essential blueprint for winning automatic customers with one of the nine subscription business models, including: • The Membership Website Model: Companies like The Wood Whisperer Guild, ContractorSelling, and DanceStudioOwner offer access to highly specialized, high quality information, recognizing that people will pay for good content. This model can work for any business with a tightly defined niche market and insider information. • The Simplifier Model: Companies like Mosquito Squad (pest control) and Hassle Free Homes (home maintenance) take a recurring task off your to-do list. Any business serving busy consumers can adopt this model not only to create a recurring revenue stream, but also to take advantage of the opportunity to cross-sell or bundle their services. • The Surprise Box Model: Companies like BarkBox (dog treats) and Standard Cocoa (craft chocolate) send their subscribers curated packages of goodies each month. If you can handle the logistics of shipping, giving customers joy in something new can translate to sales on your larger e-commerce site. This book also shows you how to master the psychology of selling subscriptions and how to reduce churn and provides a road map for the essential statistics you need to measure the health of your subscription business. Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon.
Author: Severin Bischof Publisher: Walter de Gruyter GmbH & Co KG ISBN: 3110730197 Category : Business & Economics Languages : en Pages : 73
Book Description
Digitalization has changed our economy and, with the imminent automation of consumption, is causing further major upheavals. Consumers are increasingly choosing subscriptions or season tickets to reduce the effort required to perform everyday activities such as buying clothes, preparing meals, listening to music, or city driving. This book focuses on subscriptions to consumer goods that consumers used to purchase in stationary retail stores. Consumer Goods Subscriptions describes the types of subscriptions that play a role in today's world and identifies the industries in which subscriptions will become particularly popular in the future. The authors define and differentiate four subscription types in terms of surprise and personalization. The book provides a step-by-step concept for successfully implementing subscriptions and shows how to optimize subscription revenues and profits. It will help retail managers to seize the opportunities of this new revenue model and respond to changing customer behavior with appropriate subscription services.
Author: Adam Levinter Publisher: Figure 1 Publishing ISBN: 1773270729 Category : Business & Economics Languages : en Pages : 290
Book Description
In this clear and informed guide to the business model that’s set to dominate twenty-first-century commerce, Adam Levinter makes a compelling case that the phenomenal success of companies like Amazon, Netflix, Spotify, and Salesforce wouldn’t be possible without the foundation they all have in common: subscription. A surge of subscription boxes in 2012 earned buzz for offering everything from razors to meal kits to underwear; since then the model has proven to be adaptable, profitable, and resilient, even as many traditional retailers struggle to stay relevant in the digital economy. Levinter takes a close look at the leaders of the subscription economy to pinpoint the essential elements of the model, and prove that while the basic concept may be as old as magazines, the ubiquity of the internet is enabling a new way for businesses to scale and succeed. The Subscription Boom shows that the appeal to both customers and businesses makes subscription a smart play for virtually any business.
Author: Carmen Avilés-Palacios Publisher: Springer Nature ISBN: 3030959678 Category : Technology & Engineering Languages : en Pages : 337
Book Description
This book presents a selection of the best papers given at the XXIV International Conference on Industrial Engineering and Industrial Management. The conference is promoted by ADINGOR (Asociación para el Desarrollo de la Ingeniería de Organización) and organized by the Universidad Politécnica de Madrid and the Universidad Carlos III de Madrid. It took place at the Universidad Carlos III de Madrid (Leganés, Spain) in July 2020. Ensuring Sustainability embodies the latest advances in research and cutting-edge analyses of real case studies in industrial engineering and operations management from diverse international contexts. It also identifies business applications for the latest findings and innovations in operations management and the decision sciences.
Author: Robert Coorey, MBA Publisher: Robert Coorey ISBN: Category : Business & Economics Languages : en Pages : 258
Book Description
Are you tired of unpredictable cash flow in your business? Do you wish you could have a steady stream of customers that pay every month? The Subscription Playbook shows readers how to add subscription revenue to any business and protect from competitive threats. The book is a combination of Robert Coorey’s personal stories and best practices from large and small companies. It teaches how even the most traditional businesses, such as doctors’ offices, coffee shops, and restaurants, can add subscription billing to their business. You will learn: How almost any small business, even on a shoestring budget, can get started with adding subscription revenue. Exact steps and specific directions to introduce subscription revenue and enjoy predictable cash flow. The ten factors to protect a subscription business from the competition...and one little-known factor that is more powerful than the rest combined. Unusual ways to build a subscription business that is difficult to copy and highly defensible. How two different well-known hardware businesses completely shifted their business models and added software subscriptions. How to borrow concepts from computer games into your business to increase client engagement. If you’re looking to build the ultimate business where you have less competition and can sleep easy at night, The Subscription Playbook is for you. What Others Are Saying About Robert Coorey And This Book “One of the most influential online marketers around the globe." — The Huffington Post “An online marketing guru.” — Fast Company "A must-read for anyone thinking of subscription pricing in their business." - Gabby Leibovich, Co-Founder Catch, Scoopon, Eat Now “Robert lives his talk and is the real deal when it comes to sharing the best in the market. This book is exactly that. The best secrets and tips to build subscriptions that last. Highly recommended.” - Sam Cawthorn, Former Australian of the Year. Multiple International Best-Selling Author “Deeper client relationships and more predictable finances lie at the heart of every entrepreneur's dreams and subscription business models are the answer. Robert Coorey unpacks in detail the strategies and tactics needed to build a successful and sustainable subscription business” - Peter Sheahan, Best-Selling Author and C-Suite Advisor “If you are ready to finally understand how not just to scale a company but also how to attract investment, then this book is for you. Subscription works and the idea of creating a ‘moat’ around your business to keep customers engaged and happy is simply brilliant. It will show you how to create predictable cash flow and teach you the specific steps to make it happen. A must-read and one of the best business books I have read.” - Andrew Roberts, Award-Winning Business Coach and Advisor to Fast-Growth Companies “Robert Coorey makes an inarguable case for why subscription is the answer to your business’ financial wellbeing. Backed up with countless case studies and Coorey’s personal experiences, The Subscription Playbook is the playbook for the game you want to play and win.” - Tyler R. Tichelaar, PhD and Award-Winning Author of The Nomad Editor: Living the Lifestyle You Want, Doing Work You Love “Written in lively, engaging prose, chock-full of practical, real-world examples, and overflowing with actionable advice, this book has to be on the ‘must read’ list of every aspiring entrepreneur. Heartily recommended.” - Gary Bloomer, Marketing Advisor "The Subscription Playbook is packed with real stories and so many insights that I felt compelled to scribble notes on every page."- Rebekah Campbell, Entrepreneur and Author
Author: Severin Friedrich Bischof
Author: Sarah Williams
Author: Kathryn Elyse Wahl
Author: John Warrillow
Author: Severin Bischof
Author: Adam Levinter
Author: Severin Friedrich Bischof
Author: Carmen Avilés-Palacios
Author: Robert Coorey, MBA
Author: Severin Friedrich Bischof