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The Influence of Culture and Personality on Customer Satisfaction

The Influence of Culture and Personality on Customer Satisfaction PDF Author: Franziska Krüger
Publisher: Springer
ISBN: 3658125578
Category : Business & Economics
Languages : en
Pages : 221

Book Description
Franziska Krüger presents two quantitative cross-cultural studies that examine the generalizability of the Zone of Tolerance and the Confirmation/Disconfirmation-Paradigm across countries. She investigates the potential influence of Hofstede's cultural dimensions and the Big Five personality traits on the models' variables. As a result, the studies confirm that both models can be used to explain customer satisfaction and its determinants across national borders and cultures.

The Influence of Culture and Personality on Customer Satisfaction

The Influence of Culture and Personality on Customer Satisfaction PDF Author: Franziska Krüger
Publisher: Springer
ISBN: 3658125578
Category : Business & Economics
Languages : en
Pages : 221

Book Description
Franziska Krüger presents two quantitative cross-cultural studies that examine the generalizability of the Zone of Tolerance and the Confirmation/Disconfirmation-Paradigm across countries. She investigates the potential influence of Hofstede's cultural dimensions and the Big Five personality traits on the models' variables. As a result, the studies confirm that both models can be used to explain customer satisfaction and its determinants across national borders and cultures.

Personality and Person Perception Across Cultures

Personality and Person Perception Across Cultures PDF Author: Yueh-Ting Lee
Publisher: Psychology Press
ISBN: 1134808224
Category : Psychology
Languages : en
Pages : 314

Book Description
Neither human nature nor personality can be independent of culture. Human beings share certain social norms or rules within their cultural groups. Over 2000 years ago, Aristotle held that man is by nature a social animal. Similarly, Xun Kuang (298-238 B.C.), a Chinese philosopher, pointed out that humans in social groups can not function without shared guidance or rules. This book is designed to provide readers with a perspective on how people are different from, and similar to, each other --both within and across cultures. One of its goals is to offer a practical guide for people preparing to interact with those whose cultural background is different from their own.

The Five-Factor Model of Personality Across Cultures

The Five-Factor Model of Personality Across Cultures PDF Author: Robert R. McCrae
Publisher: Springer Science & Business Media
ISBN: 1461507634
Category : Psychology
Languages : en
Pages : 336

Book Description
The Five-Factor Model Across Cultures was designed to further an understanding of the interrelations between personality and culture by examining the dominant paradigm for personality assessment - the Five-Factor Model or FFM - in a wide variety of cultural contexts. This volume provides a comprehensive overview of contemporary research and theory about personality traits and culture that is extremely relevant to personality psychologists, cross-cultural psychologists, and psychological anthropologists.

Culture, Behavior, and Personality

Culture, Behavior, and Personality PDF Author: Robert A LeVine
Publisher: Routledge
ISBN: 1351524224
Category : Psychology
Languages : en
Pages : 560

Book Description
This new edition of Culture, Behavior, and Personality is organized into ve parts. Part I de nes the eld of inquiry, Part II presents a critical review of existing theories and methods, Part III expounds LeVine's unique Darwinian model of culture and personality, Part IV deals with the strategies and methods with which to study individual dispositions within the sociocultural matrix, Part V concludes with two essays on cultural and personality research including new advances and avenues of research that have appeared within the last seven years.

Personality, Values, Culture

Personality, Values, Culture PDF Author: Ronald Fischer
Publisher: Cambridge University Press
ISBN: 1107087155
Category : Philosophy
Languages : en
Pages : 281

Book Description
Fischer uses evolutionary psychology to explain why people's personality and values are both similar and different across cultures worldwide.

Culture and Personality

Culture and Personality PDF Author: Anthony F. C. Wallace
Publisher:
ISBN:
Category : Ethnopsychology
Languages : en
Pages : 270

Book Description


Culture and Personality

Culture and Personality PDF Author: Victor Barnouw
Publisher:
ISBN:
Category : Culture
Languages : en
Pages : 560

Book Description


Genes, Culture, and Personality

Genes, Culture, and Personality PDF Author: Bozzano G Luisa
Publisher: Academic Press
ISBN: 1483288463
Category : Science
Languages : en
Pages : 484

Book Description
The diversity of human behavior is one of the most fascinating aspects of human biology. What makes our individual attitudes, lifestyle and personalities different has been the subject of many physiological and psychological theories. In this book the emphasis is on understanding the genetic and environmental causes of these differences. Genes, Culture, and Personality is an expansive account of the state of current knowledge about the causes of individual differences in personality and social attitudes. Based on almost two decades of empirical research, the authors have made a significant contribution to the debate on genetic and cultural inheritance in human behavior. The book should be required reading for psychologists, psychiatrists, sociobiologists, and geneticists.

Culture and Personality

Culture and Personality PDF Author: Victor Barnouw
Publisher:
ISBN:
Category : Psychology
Languages : en
Pages : 496

Book Description


Personality Theory in a Cultural Context

Personality Theory in a Cultural Context PDF Author: Mark D. Kelland
Publisher:
ISBN: 9780757579936
Category : Psychology
Languages : en
Pages : 500

Book Description