Crucial Conversations: Tools for Talking When Stakes are High, Third Edition PDF Download

Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332

View

Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Author: Gerard Shaw
Publisher: Communication Excellence
ISBN: 9781647800673
Category :
Languages : en
Pages :

View

Book Description

Author: Steve Duck
Publisher: SAGE Publications
ISBN: 154434984X
Category : Language Arts & Disciplines
Languages : en
Pages : 541

View

Book Description
Communication in Everyday Life: A Survey of Communication offers an engaging introduction to communication based on the belief that communication and relationships are always interconnected. Best-selling authors Steve Duck and David T. McMahan incorporate this theme of a relational perspective and a focus on everyday communication to show the connections between concepts and how they can be understood through a shared perspective. Students will learn how topics in communication come together as part of a greater whole, as well as gain practical communication skills, from listening to critical thinking and using technology to communicate. The Fourth Edition includes enhancements to its proven pedagogical features that reflect updates in research, cultural and societal changes, and emerging issues.

Author: Dean Nelson
Publisher: HarperCollins
ISBN: 0062825216
Category : Self-Help
Languages : en
Pages : 383

View

Book Description
“The perfect guide to interviewing . . . anyone who speaks with fellow humans to acquire information will find Nelson’s guidance priceless.” —Tom Foster, New York Times–bestselling author of How to Read Literature Like a Professor Interviewing is the single most important way journalists (and doctors, lawyers, social workers, teachers, human resources staff, and, really, all of us) get information. Yet to many, the perfect interview feels more like luck than skill—a rare confluence of rapport, topic, and timing. But the thing is, great interviews aren’t the result of serendipity and intuition, but rather the result of careful planning and good journalistic habits. And Dean Nelson is here to show you how to nail the perfect interview every time. Drawing on forty-years of award-winning journalism and his experience as the founder and host of the Writer’s Symposium by the Sea, Nelson walks you through each step of the journey from deciding whom to interview and structuring questions, to the nitty gritty of how to use a recording device and effective note-taking strategies, to the ethical dilemmas of interviewing people you love (and loathe). He also includes case studies of famous interviews to show how these principles play out in real time. Chock full of comprehensive, time-tested, gold-standard advice, Talk to Me is a book that demystifies the art and science of interviewing. “One of the best interviewers around.” —Anne Lamott, New York Times–bestselling author of Help, Thanks, Wow

Author: Ian Tuhovsky
Publisher: Ian Tuhovsky
ISBN:
Category : Self-Help
Languages : en
Pages : 104

View

Book Description
Discover how unlocking the hidden secrets to successful communication can create powerful, changes across all areas of your life. As we travel on our journey through life, many of us pick up poor communication habits, but could these habits be holding you back from enjoying all the health, happiness, love and freedom you truly deserve? In 21 Days of Effective Communication, you'll learn not only why the way you communicate makes all the difference to your success, but also just how easy it is to eliminate bad communication habits, overcome your limitations and build better relationships. The best part? You can achieve all this - and more - within just three short weeks. Enjoy immediate improvements to the way you communicate, right from day 1 Packed full of fast, efficient methods for developing better communication skills, this highly practical, step-by-step guide is designed to start producing the results you need IMMEDIATELY. ● There are NO long-winded explanations ● NO complicated processes ● NO psychobabble and absolutely NO jargon... ...Just clear, simple, and powerful exercise you can use right away to: ● Breeze through any social situation feeling cool, calm, and confident at all times. ● Build meaningful, rewarding relationships at work, at home, and in your love life. ● Become a better listener and offer effective emotional support to those you care about. Accelerate your success and start achieving your biggest goals today with just a few, simple techniques Improving your communications skills is about much more than getting on better with those around you. By taking the easy-to-follow, actionable steps outlined in this book, you'll discover how effective communication can make an enormous difference in all areas of your life. Over the course of just 21 days, you'll learn: ● How changing one small word can make a huge difference in the way you approach challenges, overcome obstacles, and achieve your biggest goals. ● How the awesome power of gratitude can work miracles on your mood, your mindset, and your well-being. ● How to successfully persuade, engage, and ask the questions that get you the results you truly want, every single time. ● And MUCH more! Unlock the hidden secrets to better communication and start transforming your life for the better today. Click the BUY NOW button above to order your copy of 21 Days of Effective Communication and you'll also receive a complete, 120 e-book, Mindfulness-Based Stress and Anxiety Management Techniques absolutely free.

Author: Kerry Patterson
Publisher: McGraw Hill Professional
ISBN: 0071772200
Category : Business & Economics
Languages : en
Pages : 287

View

Book Description
The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Author: Jordan Paul
Publisher: Simon and Schuster
ISBN: 1592859275
Category : Self-Help
Languages : en
Pages : 201

View

Book Description
This classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships explores the delicate balance of being true to oneself and being loved by another. Newly updated by the authors, here is the classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships. In their best-selling book about couple relationships, Jordan Paul and Margaret Paul explore the delicate balance of being true to oneself and being loved by another. While couples think they are fighting about money, sex, or time, the authors reveal how such conflicts are almost always more deeply rooted and related to issues of self-protection. Offering a solid framework for conflict resolution, the authors guide couples in working through fears and false beliefs that can block the expression of loving feelings. Stories of couples and examples of dialogue validate readers- feelings and experiences.Key features and benefitsa proven best-sellerhighly recommended by marriage therapistsincludes exercises for couples to explore core beliefs and values

Author: Bento C. Leal, III
Publisher: Createspace Independent Publishing Platform
ISBN: 9781548879914
Category :
Languages : en
Pages : 42

View

Book Description
This updated and expanded second edition of Book provides a user-friendly introduction to the subject, Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.

Author: Grerad Shaw
Publisher: Communication Excellence
ISBN: 9781647800468
Category : Education
Languages : en
Pages : 154

View

Book Description
Become a Master of Small Talk and Great First Impressions! According to recent sociological research, an average person interacts with approximately fifty thousand people throughout their life. The number is even higher if you live in a big city and only represent people you've met face to face. Remember that we live in a digital age, and correspond daily with strangers via emails and social media. Do you ever wonder what kind of impression you leave on the people you meet? Have you ever been introduced to someone only to run out of things to say after the initial "hello"? Do you struggle with small talk and often find yourself in a "awkward silence" situation? Luckily, there are methods and techniques you can use to improve your small talk skills, boost your confidence and make a great first impression every time. This book will provide you with a guide on how to use small talk and your body language to establish a connection with a person you're speaking to. Whenever you meet someone new, you have a certain time window to make a lasting, good impression. Have you ever met someone who made a bad impression on you, and it took you a long time to change your opinion on that person? People tend to judge others based on first impressions. It can be challenging to present the best version of yourself when you only have minutes to do so. It's especially hard if you're an introvert, naturally shy, and struggle with social interactions. Use this book to improve your communication skills, both verbal and nonverbal, and connect with people to make a memorable impression. Here's what questions this book answers: How to use small talk to make a great first impression How to overcome fear and shyness in everyday social interactions How to use body language when making small talk to improve the way you present myself What topics to use and what to avoid when making small talk How to initiate a conversation and prolong it What are some of the best conversation starters What methods to use to improve conversational skills How to avoid that awkward silence and keep the conversation going What are some good ways to end the conversation Even if you're a naturally charismatic, open person who thrives in social interactions, this book will take those skills to the next level. You might have excellent communication skills, but do you know how to read people? Decode their nonverbal signals, observe their body language and respond appropriately? Even if you don't struggle with small talk, you still need this guidebook to help you navigate a conversation and react to any verbal or nonverbal clues the other person might send you. If you want to establish connection with people you meet, avoid awkward silences, improve conversational skills and stop struggling with social interactions, Scroll up, click on 'Buy Now with 1-Click' and Get Your Copy!

Author: Gerard Shaw
Publisher: Communication Excellence
ISBN: 9781647800628
Category : Education
Languages : en
Pages : 140

View

Book Description
This Book Will Help You Master Public Speaking Even If You're Introverted Or Anxious If you're like most of us, you openly admire - and maybe secretly envy - those who can stand fearlessly in front of a crowd of strangers and deliver an inspiring speech without any visible effort. But what if you could be one of these chosen few? What if you could make your message clear and powerful and deliver it without fear? What if you could turn passive listeners into excited followers? Would you give up your job, unveil that brilliant business idea that's been incubating in the back of your mind, and make the world fall in love with it? Would you fearlessly expand your social circle and easily befriend dozens of awesome people? Would you use your unique persuasion skills to advocate for social justice, climate protection, or any other issue that's important to you? Yes, you can do it even if you're deeply introverted, if you've been scared of public speaking since middle school, and if just hearing the word "networking" makes you deeply anxious. If you think that you're "just not cut out for public speaking", stop and think again. You just didn't have the opportunity to learn public speaking skills from a trusted mentor! It's time to act. Don't let your amazing ideas wither away unheard and don't let career opportunities pass you by. Communication coach Gerard Shaw is here to help you. A self-confessed introvert, he knows exactly what you're going through and how to empower you with actionable, scientifically proven techniques. Here's what you'll learn: Strategies to face down your fears and regain confidence How to harness the full potential of verbal and non-verbal communication and make your message strikingly powerful Expert-approved techniques to plan and structure your speech and visuals The three factors that will help you create a strong but sympathetic presence The beginner mistakes that could ruin your speech - and how to avoid them! You may have tried consulting other public speaking books but ended up disappointed. But this book is different because it's so practical and relatable. It contains step-by-step guides that won't overwhelm you, allowing for calm, steady progress. Some Frequently Asked Questions: Q: Can I use this book if I'm a student, not a businessperson? A: Of course! The strategies presented in the book are guaranteed to help everyone boost their public speaking skills, regardless of gender, age, or social status. Q: I'm extremely introverted and people just make me terribly tired. Can I overcome this if I want to be a successful public speaker? A: Introverts can be successful leaders and public speakers! In fact, Gerard Shaw himself is an introvert. When you apply his tips and tricks, you'll see a great reduction in your stress levels and you'll find social situations much easier to cope with. Boost your social skills, become a great public speaker, and let your ideas conquer the world! Scroll up, click on "Buy Now with 1-Click", and Get Your Copy Now!