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Author: Yvette Reisinger, PhD Publisher: Routledge ISBN: 1136412840 Category : Business & Economics Languages : en Pages : 364
Book Description
Cross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making, helping managers to develop cross-cultural skills and deal with tourists from diverse cultural backgrounds Tourism is a service industry where people from different nationalities meet. In today's international marketplace it is imperative that those in the industry understand the influence of national cultures on their consumers in order to compete successfully for a market share. The book is accompanied by online resources which can be found at www.bh.com/companions/0750656689. These resources include an account of Hypothesis Testing, together with a detailed glossary and a comprehensive reference list of relevant materials.
Author: Yvette Reisinger, PhD Publisher: Routledge ISBN: 1136412840 Category : Business & Economics Languages : en Pages : 364
Book Description
Cross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making, helping managers to develop cross-cultural skills and deal with tourists from diverse cultural backgrounds Tourism is a service industry where people from different nationalities meet. In today's international marketplace it is imperative that those in the industry understand the influence of national cultures on their consumers in order to compete successfully for a market share. The book is accompanied by online resources which can be found at www.bh.com/companions/0750656689. These resources include an account of Hypothesis Testing, together with a detailed glossary and a comprehensive reference list of relevant materials.
Author: Duane Elmer Publisher: InterVarsity Press ISBN: 0830874828 Category : Religion Languages : en Pages : 222
Book Description
Duane Elmer offers the tools needed to reduce apprehension, communicate effectively and establish genuine trust and acceptance between cultures while demonstrating how we can avoid being cultural imperialists and instead become authentic ambassadors for Christ.
Author: Kenneth Cushner Publisher: Rowman & Littlefield ISBN: 1475838247 Category : Education Languages : en Pages : 207
Book Description
The essence of this second edition, under the revised title Teacher as Traveler: Enhancing the Intercultural Development of Teachers and Students, is to examine the development of intercultural competence through various dimensions of student travel, study abroad and intercultural encounters. Cushner, who has traveled with students and teachers to all seven continents for more than 40 years, uses his firsthand experiences as the foundation to introduce essential concepts related to cross-cultural communication and intercultural interaction and to point out strategies educators can employ to enhance intercultural learning. This second edition reflects the considerable research that has occurred in recent years that has helped us better understand the impact and design of international travel experiences that have the potential to enhance intercultural development. In addition to updated research, the chapters examine new study abroad initiatives while looking closely at the critical role that guided teacher-led experience plays in facilitating intercultural growth and development.
Author: Erdogan Koc Publisher: Routledge ISBN: 1000172066 Category : Business & Economics Languages : en Pages : 361
Book Description
Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Author: Erin Meyer Publisher: PublicAffairs ISBN: 1610392590 Category : Business & Economics Languages : en Pages : 289
Book Description
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
Author: Reiko Maekawa Publisher: BRILL ISBN: 9004435506 Category : Business & Economics Languages : en Pages : 222
Book Description
The studies in this volume reveal the personal complexities and ambiguities of crossing borders and boundaries, with a focus on modern East Asia. The authors transcend geography-bound border and migration studies by moving beyond the barriers of national borders.
Author: Yvette Reisinger, PhD Publisher: Routledge ISBN: 1136438882 Category : Business & Economics Languages : en Pages : 440
Book Description
In recent years there has been a considerable interest in the cultural aspects of tourism such as the impacts of culture on tourism planning, development, management, and marketing. However, the focus has been on material forms of culture such as arts, music, or crafts. The impacts of national culture on tourist behavior and travel decision-making have not been paid much attention. Only in the last two years have cross-cultural issues begun to generate significant interest among academics. An examination of cultural characteristics and differences is extremely important to the tourism industry because today’s tourism environment is becoming increasingly international. Information on the nature of the cultural differences between international tourists and locals is not readily available in tourism literature. The concept of culture is very complex and includes such abstract concepts as satisfaction, attitude and loyalty. International Tourism brings these concepts to the undergraduate student in tourism, as well as students in the related fields of marketing, management, international business, and cross-cultural communication. Designed as a textbook, it isorganized and presented in an integrated and relevant way for the benefit of a worldwide audience.
Author: Soumya Sankar Ghosh Publisher: CRC Press ISBN: 1040024645 Category : Business & Economics Languages : en Pages : 273
Book Description
This new volume illustrates how one of the most rapidly evolving industries in the world—travel and tourism—has transcended its immediate economic concerns and has become a major signifier for cultural patterns and cross-cultural communications. It discusses how the function of language has become the subject of scrutiny in the context of intellectual deliberation vis-à-vis travel and tourism. Drawing on discourse analytics and ethnographic approaches, this volume brings together perspectives from the lived experiences of residents, hosts, and ethnographers to explore the extent to which linguistic and cultural differences are identified, constructed, negotiated, and maintained in tourism encounters.
Author: Duane Elmer Publisher: InterVarsity Press ISBN: 0830874836 Category : Religion Languages : en Pages : 214
Book Description
With careful biblical exposition and keen cross-cultural awareness, Duane Elmer offers principles and guidance for avoiding misunderstandings and building relationships in ways that honor people in other cultures.
Author: Robert Maisel Publisher: ISBN: 9781784529475 Category : Languages : en Pages : 208
Book Description
This captivating and compelling combination of anecdotes and inspiration will leave you yearning to explore the world. Through this book, Maisel colorfully depicts how travel can be used as a vehicle for transformation and growth. Through personal examples, he shows how travel has changed his life. And how it can do the same for you.
Author: Yvette Reisinger, PhD
Author: Yvette Reisinger, PhD
Author: Duane Elmer
Author: Kenneth Cushner
Author: Erdogan Koc
Author: Erin Meyer
Author: Reiko Maekawa
Author: Yvette Reisinger, PhD
Author: Soumya Sankar Ghosh
Author: Duane Elmer
Author: Robert Maisel