Author: Publisher:
ISBN: 9789351117209
Category :
Languages : en
Pages : 312
Book Description
Crisis Management
Author: The Routledge Companion to Risk, Crisis and Emergency Management
Author: Robert P. Gephart, Jr.Publisher: Routledge
ISBN: 1315458152
Category : Business & Economics
Languages : en
Pages : 711
Book Description
This volume provides a comprehensive, up-to-date overview of the latest management and organizational research related to risk, crisis, and emergency management. It is the first volume to present these separate, but related, disciplines together. Combined with a distinctly social and organizational science approach to the topics (as opposed to engineering or financial economics), the research presented here strengthens the intellectual foundations of the discipline while contributing to the development of the field. The Routledge Companion to Risk, Crisis and Emergency Management promises to be a definitive treatise of the discipline today, with contributions from several key academics from around the world. It will prove a valuable reference for students, researchers, and practitioners seeking a broad, integrative view of risk and crisis management.
Crisis Management : Challenges and Responses
Author: Mukesh BhatiaPublisher:
ISBN: 9788184841374
Category : Crisis management
Languages : en
Pages : 307
Book Description
Campus Crisis Management
Author: Eugene L. ZdziarskiPublisher: John Wiley & Sons
ISBN: 0787978744
Category : Education
Languages : en
Pages : 393
Book Description
A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management
Crisis Communication
Author: Finn FrandsenPublisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110554232
Category : Language Arts & Disciplines
Languages : en
Pages : 601
Book Description
Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
Corporate Identity and Crisis Response Strategies
Author: Olga BlochPublisher: Springer
ISBN: 3658062223
Category : Language Arts & Disciplines
Languages : en
Pages : 314
Book Description
The history of crisis management shows that companies embark on particular strategies in response to crisis. So why are some companies’ crisis communication strategies successful, while others are not? The purpose of this book is to broaden the existing knowledge of crisis response strategies by focusing on corporate identity as one of the factors that is most likely to influence their choice. Drawing upon insights from the sensemaking and chaos theories, as well as traditional and alternative, non-European, approaches to strategy formation, Olga Bloch contends that there is a reciprocal relationship between corporate identity and crisis response strategies. This relationship is examined on the example of Toyota Motor Corporation’s communication in response to a crisis caused by a series of recalls of its vehicles in 2009-2010.
Crisis Management and Emergency Planning
Author: Michael J. FagelPublisher: CRC Press
ISBN: 146655505X
Category : Business & Economics
Languages : en
Pages : 552
Book Description
Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. Crisis Management and Emergency Planning: Preparing for Today's Challenges supplies time-tested insights to help communities and organizations become better prepared to cope with natural and manmade disasters and their impacts on the areas they serve. Author and editor Michael J. Fagel, PhD, CEM has more than three decades of experience in emergency management and emergency operations. He has been an on-site responder to such disaster events as the Oklahoma City Bombing and the site of the World Trade Center in the aftermath of 9/11. He is an experienced professor, trainer, professional, and consultant and has pretty much seen it all. The book delves into this experience to present advanced emergency management and response concepts to disasters not often covered in other publications. It includes coverage of planning and preparedness, public health considerations, vulnerability and impact assessments, hospital management and planning, sporting venue emergency planning, and community preparedness including volunteer management. Contributions from leading professionals in the field focus on broad responses across the spectrum of public health, emergency management, and mass casualty situations. The book provides detailed, must-read planning and response instruction on a variety of events, identifying long-term solutions for situations where a community or organization must operate outside its normal daily operational windows. This book has been selected as the 2014 ASIS Book of the Year.
Crisis Ready
Author: Melissa AgnesPublisher: Mascot Books
ISBN: 9781684014132
Category : Crisis management
Languages : en
Pages : 0
Book Description
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Communicable Crises
Author: Deborah E. GibbonsPublisher: IAP
ISBN: 160752807X
Category : Business & Economics
Languages : en
Pages : 394
Book Description
This volume makes a significant contribution to the crisis management literature. It also adds to our inchoate understanding of network governance: temporary teams and task forces, communities of practice, alliances, and virtual organizations. It hints that the distinction between networks and organizations may be somewhat spurious, a matter of degree rather than kind. Indeed, it seems that this distinction may derive more from mental models in which we consistently reify organizations than anything else. Finally, the volume emphasizes the functional importance of leadership in network governance and puzzles over its provision in the absence of hierarchy. As such, it adds to the contributions made by Marc Granovetter (1973), John Seeley Brown and Paul Duguid (1991), Bart Nooteboom (2000), Paul J. DiMaggio (2001), John Arquilla and David Ronfeldt (2001), Laurence O’Toole and Ken Meier (2004), and others, as well as Nancy Roberts’ seminal work on wicked problems and hastily formed teams. The result is a product the editor and the contributors can be proud of. Overall, it is one that will edify, surprise, and delight its readers.
Government Responses to Crisis
Author: Stefanie HaeffelePublisher: Springer Nature
ISBN: 3030393097
Category : Business & Economics
Languages : en
Pages : 145
Book Description
When crises occur, citizens, media and policymakers alike expect government to respond and to take a leading role in recovery. Given the scale and scope of crises, whether natural (such as hurricanes, floods, and earthquakes), manmade (such as conflict and economic downturns), or often a combination of the two, governments are often seen as being in the best position to identify the problems, understand the circumstances, and direct action. They are also likely to be the entities that have adequate resources to devote to such large-scale efforts. Yet, governments are not spared from the effects of crises. They are composed of individuals who are impacted by disasters and face many of the same challenges in identifying needs, prioritizing action, and adjusting to changing circumstances. It is by no surprise that governments are also often scrutinized during and after crises. How, then, do we understand the capability of and proper role for governments to respond to crisis and to drive recovery? This edited volume—comprised of chapters by accomplished scholars and seasoned practitioners in disaster and crises studies and management, spanning multiple disciplines including sociology, economics, and public administration—examines the roles, expectations, and capabilities of government responses to crises. It gives an overview of the literature, provides lessons learned from both research and experience on the ground during crises, and puts forth a framework for understanding crisis management and subsequent policy implications. It will be of use to any scholars, students, practitioners or policymakers interested in learning from and better preparing for crises and responding when they do occur.