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Author: Mohamed Nazer Publisher: Discovery Publishing House Pvt Limited ISBN: 9789350560693 Category : Consumer education Languages : en Pages : 340
Book Description
In the developing country like India, measures for consumer protection are very much required. The illiteracy and ignorance of the majority of consumers both in the rural and urban areas provide opportunities for business communities to follow unfair trade practices. These have to be curtailed through various measures of the Government and other non-Governmental organisations. Of the various legal remedies available, the principle legal protection is the Consumer Protection Act, 1986. Under this Act, the consumer gets opportunities to entrust his grievances through the consumer forums organised at the District, State and National levels and other voluntary consumer organisations. The Consumer awareness, protection and preservation of consumer rights and well analyzed in this book.
Author: Mohamed Nazer Publisher: Discovery Publishing House Pvt Limited ISBN: 9789350560693 Category : Consumer education Languages : en Pages : 340
Book Description
In the developing country like India, measures for consumer protection are very much required. The illiteracy and ignorance of the majority of consumers both in the rural and urban areas provide opportunities for business communities to follow unfair trade practices. These have to be curtailed through various measures of the Government and other non-Governmental organisations. Of the various legal remedies available, the principle legal protection is the Consumer Protection Act, 1986. Under this Act, the consumer gets opportunities to entrust his grievances through the consumer forums organised at the District, State and National levels and other voluntary consumer organisations. The Consumer awareness, protection and preservation of consumer rights and well analyzed in this book.
Author: Parkash Chandel Publisher: Createspace Independent Publishing Platform ISBN: 9781723301100 Category : Languages : en Pages : 384
Book Description
Consumer protection has become the topic of debate at all levels. The reason behind this has been the lack of awareness of consumers and the malpractices of the business world. In order to maximize profits, many businessmen exploit consumers by supplying poor qual-ity goods at higher prices. They adopt unfair trade practices such as adulteration, boarding, black-marketing, etc. As a result, consumers do not get value for their money. Big business houses use their power for private gain and to the detriment of consumers. Consumers are exposed to physical, environmental and other hazards. They need to be protected from spurious, duplicate and adulterated products, pollution of air, water and noise, and misleading advertising. Consumer protection, however, is only possible if two steps are taken. First is to frame rules, legislations and set up machinery like courts to assure that laws are implemented in their true spirits. Second is to make the stakeholders aware of such laws so that they might defend themselves when required. Keeping these two steps in mind, this study has been undertaken. It covers the evaluation of consumer protection machinery and assesses the level of awareness of consumers in Himachal Pradesh. A brief outline of the thesis is as below. Chapter - I deals with the introduction to consumer protection. It discusses the meaning of consumer, consumer protection, and consumerisms. It also discusses the consumer's rights, needs, and consumer's responsibilities. Chapter - II reviews the literature concerning the problem at hand. It also presents a picture of research design formulated for the present research work. It discusses the selection of the problem, importance, scope, objectives, hypotheses and research methodology of the present study. Finally, the limitations and the future scope of study have been shown. Chapter - III discusses consumerism and consumer protection movements at the international and national level. Chapter - IV is an attempt to examine various legislations for consumer protection at the international level as well at the national level in India. Chapter - V reviews the frameworks for consumer dispute resolution and redress in India. Chapter - VI examines the organizational setup for the consumer protection along with its evaluation in Himachal Pradesh. Chapter - VII deals with the analyses of opinion and perception about consumer awareness and consumer alertness with regard to consumer protection. Chapter - VIII highlights the summary and major findings of the study. It also explains suggestions to improve the implementation of consumer protection laws and awareness among people.
Author: Pushpa Girimaji Publisher: ISBN: 9780140265323 Category : Consumer protection Languages : en Pages : 328
Book Description
The perfect guide for harried consumers Consumer Rights for Everyone is in essence what it promises to be: Everymanýs guide to consumer awareness. It addresses certain basic questions which all of us have asked ourselves at one time or the other: what does a telephone subscriber do when he gets inflated bills for a period when his phone was not even in working order? What do harassed parents do when their child becomes the victim of a doctorýs apathy? Can a consumer sue a housing society which has fobbed him off with a substandard house? To millions of middle-class Indian consumer courts promise speedy and inexpensive redressal of grievances about deficient services, unfair trade practices and defective goods. In this, the first book of its kind, newspaper columnist and consumer rights activist Pushpa Girimaji provides an exclusive insight into the functioning of the consumer courts and the invaluable service they render, offering advice on the pitfalls to be avoided. Starting with the basics, she gives an explanation of the Consumer Protection Act and details how a consumer can fight his/her own case with or without a lawyer. Case studies and brief summations of court verdicts form the core of the book and touch fields as diverse as housing, health, telecommunications, railways, power supply and insurance. Written in a crisp, accessible style that consciously steers clear of jargon-ridden legalese, Consumer Rights for Everyone should become a valuable handbook for the conscious consumer.
Author: Ishwar Mittal Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
Kautilya's monumental treatise on state- craft 'Arthashastra' dealt with the subject of consumer awareness and protection of his interests. But the fact of the matter is that the consumers are still victims of unfair and restrictive trade practices adopted by trader or manufacturer. With an enormous population along with high levels of poverty, unemployment and poor literacy levels, consumer awareness level towards their rights continues to remain low. Under the section 6 of Consumer Protection Act, there has been an effort to empower consumers by giving them six basic rights. The study aimed to analyze the consumers' awareness and utilization of consumer rights given under Consumer Protection Act. Further, it checked the consumers' knowledge about documents required at consumer forums to file consumer cases. The nature of data used in the present study is primary which had been collected by using a structured questionnaire. 600 respondents of rural and urban areas of fifteen districts of Haryana were sampled. Responses were analyzed by the help of Percentage, Chi- square, Karl Pearson Co-efficient of Correlation and presented by tables and figures. It was concluded that the level of awareness of consumer rights was high among the respondents. Respondents with high education level and high level of income were more aware as compared to those having poor education level and low income level. It was surprising to note that even the level of awareness of consumer rights was high but the utilization of these rights was not observed at very good level. It was inferred that respondents did not know the procedure to move to consumer forums if they had any grievances as nearly 3/4th respondents did not know the documents required for filing the complaints in the consumer forums.
Author: Ishwar Mittal Publisher: ISBN: Category : Languages : en Pages : 21
Book Description
Under the section 6 of Consumer Protection Act, 1986 there has been an effort to empower consumers by giving them six consumer rights. But the fact of the matter is that the rights of consumers are still infringed by unfair and restrictive trade practices adopted by traders or manufacturers.The study aimed to analyze the consumers' awareness level and protest of recognized and unrecognized consumer rights. Further, it identifies and analyse the sources of awareness of consumer rights.The primary data is used which has been collected by using a structured questionnaire. 600 respondents of rural and urban areas of fifteen districts of Haryana were sampled. Responses were analyzed by the help of Percentages, Chi- square, One Sample t-Test, Karl Pearson Co-efficient of Correlation and presented by tables. It was concluded nearly half of the respondents were found aware about the consumer rights but protest for the rights was not much evident. Moreover, awareness of unrecognized consumer rights was also equally accepted by consumers. It indicated that consumers did not exactly know the legal rights but everything which felt like consumer right deemed to be the right of consumer. Television has been reported as major source of awareness of consumer rights along with schools/ colleges, internet and newspaper. Radio was most unpopular source of awareness along with friends and family. Educated, young and high income consumers found internet as very useful source.
Author: S. Gokilavani Publisher: ISBN: 9788189915155 Category : Women consumers Languages : en Pages : 255
Book Description
Contents Include : Introduction; Profile Of The Case Study; Studies On Consumer Rights And Feminism; Women's Consumer Behaviour; Women's Consumer Awareness And Decision-Making; Differential Consumer Behaviour Of Women, Socio-Cultural And Gender Variables; Strategic Measures For Promoting Awareness Of Consumer Issues And Rights Among Women; Appendices.
Author: Publisher: American Bar Association ISBN: 9781590313688 Category : Law Languages : en Pages : 156
Book Description
For legal practitioners who are non-specialists in consumer protection law. A concise guide to the basic principles of consumer protection law.
Author: Mohamed Nazer
Author: Mohamed Nazer
Author: Parkash Chandel
Author: Dr. Durga Surekha
Author: Pushpa Girimaji
Author: Ishwar Mittal
Author: Ishwar Mittal
Author: Carlton Wilburn Mason
Author: S. Gokilavani
Author: S.S. Kaptan
Author: