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Author: Terri R. Kurtzberg Publisher: Bloomsbury Publishing USA ISBN: 1440828385 Category : Business & Economics Languages : en Pages : 226
Book Description
To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.
Author: Terri R. Kurtzberg Publisher: Bloomsbury Publishing USA ISBN: 1440828385 Category : Business & Economics Languages : en Pages : 226
Book Description
To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.
Author: Michael O'Rourke Publisher: SAGE Publications ISBN: 1483312089 Category : Social Science Languages : en Pages : 465
Book Description
Enhancing Communication & Collaboration in Interdisciplinary Research, edited by Michael O'Rourke, Stephen Crowley, Sanford D. Eigenbrode, and J. D. Wulfhorst, is a volume of previously unpublished, state-of-the-art chapters on interdisciplinary communication and collaboration written by leading figures and promising junior scholars in the world of interdisciplinary research, education, and administration. Designed to inform both teaching and research, this innovative book covers the spectrum of interdisciplinary activity, offering a timely emphasis on collaborative interdisciplinary work. The book’s four main parts focus on theoretical perspectives, case studies, communication tools, and institutional perspectives, while a final chapter ties together the various strands that emerge in the book and defines trend-lines and future research questions for those conducting work on interdisciplinary communication.
Author: National Research Council Publisher: National Academies Press ISBN: 9780309063579 Category : Computers Languages : en Pages : 452
Book Description
The national information infrastructure (NII) holds the promise of connecting people of all ages and descriptionsâ€"bringing them opportunities to interact with businesses, government agencies, entertainment sources, and social networks. Whether the NII fulfills this promise for everyone depends largely on interfacesâ€"technologies by which people communicate with the computing systems of the NII. More Than Screen Deep addresses how to ensure NII access for every citizen, regardless of age, physical ability, race/ethnicity, education, ability, cognitive style, or economic level. This thoughtful document explores current issues and prioritizes research directions in creating interface technologies that accommodate every citizen's needs. The committee provides an overview of NII users, tasks, and environments and identifies the desired characteristics in every-citizen interfaces, from power and efficiency to an element of fun. The book explores: Technological advances that allow a person to communicate with a computer system. Methods for designing, evaluating, and improving interfaces to increase their ultimate utility to all people. Theories of communication and collaboration as they affect person-computer interactions and person-person interactions through the NII. Development of agents: intelligent computer systems that "understand" the user's needs and find the solutions. Offering data, examples, and expert commentary, More Than Screen Deep charts a path toward enabling the broadest-possible spectrum of citizens to interact easily and effectively with the NII. This volume will be important to policymakers, information system designers and engineers, human factors professionals, and advocates for special populations.
Author: Niall Richard Murphy Publisher: "O'Reilly Media, Inc." ISBN: 1491951176 Category : Languages : en Pages : 552
Book Description
The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Author: Rebecca M. Rice Publisher: Routledge ISBN: 1000468941 Category : Business & Economics Languages : en Pages : 156
Book Description
The book offers an in-depth analysis of the challenges of establishing authority within collaborative efforts. It introduces the concept of cumulative authority, arguing that communicating authority effectively is key to the creation and success of collaborations. Rice uses a communication-as-constitutive of organizations perspective to reconsider organizational authority, typically thought of in terms of leadership, as instead negotiated in communication among collaboration members as they attempt to influence the collaboration’s direction. Drawing from an extensive two-year case study of emergency management collaborations, the book traces potential influences on collaborative authority, including members’ knowledge and expertise, organizational structures and hierarchies, and the material world, including documents, technologies, and the natural environment. This book is a valuable empirical resource for organizational communication and management students and scholars. It will also appeal to community collaborators and organizers, and contains advice and reflection questions for practitioners.
Author: Helen Donelan Publisher: Routledge ISBN: 1136616055 Category : Computers Languages : en Pages : 292
Book Description
Communication and collaboration via the Internet has risen to great prominence in recent years, especially with the rise of social networking, Web 2.0 and virtual worlds. Many interesting and worthwhile studies have been conducted on the technology involved and the way it is used and shaped by its user communities. From some of the more popular coverage of these interactions, it might be thought that these are new phenomena. However, they draw on a rich heritage of technologies and interactions. Online communication and collaboration presents a very timely set of articles that cover a range of different perspectives upon these themes, both classic and contemporary. It is unusually broad in the range of technologies it considers - many books on these topics cover only a few forms of collaboration technology - and in considering well-established technologies as well as recent ones. It blends academic and popular articles to combine scholarly rigour with readability. The book is divided into eight sections, covering the foundations of online communication and collaboration, together with current collaboration technologies such as wikis, instant messaging, virtual worlds and social network sites. These modern communication tools are considered in terms of their interactions but also looking back at lessons to be learnt from their technological 'ancestors'. The book also contains an extended case study of online collaboration, taking open-source software as its example. Online communication and collaboration will be of relevance in a wide range of higher education courses in fields related to soft computing, information systems, cultural and media studies, and communications theory.
Author: Deborah Lake Publisher: Brush Education ISBN: 1550596403 Category : Medical Languages : en Pages : 118
Book Description
This practical, straightforward guide presents the basic skills, attitudes, and knowledge needed for successful interprofessional collaboration in healthcare. Collaboration is fundamental to quality healthcare, and many regulatory bodies and accrediting agencies now have standards and benchmarks for interprofessional collaboration. This guide brings together in one volume basic collaboration competencies for healthcare professionals. Teamwork, Leadership and Communication serves both as an introduction for novices and as a refresher for experienced practitioners. It provides exceptional learning support for classes, working groups, and self-study. Topics include: Group dynamics, team structures, decision making, shared leadership, conflict management, communication in small groups, stereotyping, liability and more.
Author: Renee Guarriello Heath Publisher: Waveland Press ISBN: 1478635169 Category : Language Arts & Disciplines Languages : en Pages : 366
Book Description
Interorganizational Collaboration: Complexity, Ethics, and Communication centers around three key assertions: (1) interorganizational collaboration is complex and warrants study as a specific type of leadership and communication; (2) successful collaborative relationships are grounded in a principled ethic of democratic and egalitarian participation; and (3) interorganizational collaboration requires a specific communication language of practice. Interorganizational collaboration is influenced by increased interconnectedness, shifting organizational needs, and a changing workforce. Collaboration invokes ethical questions and ethical responsibilities that must be considered in communication practices and structures. Although there are many popular books and practitioner materials on collaboration, most are not focused on introducing foundational concepts to a novice audience. In addition, the subject of communication in collaboration has been somewhat underdeveloped. The authors focus on communication from a social constructionist stance. One of their primary goals is to develop a collaboration pedagogy based on existing communication scholarship. The authors present communicative practices vital to interorganizational participation, and they view collaboration as something beyond an exchange of resources and knowledge. Unlike group and organizational texts that approach collaboration from a functional or strategic perspective, this text anchors collaboration in the assumption that democratic and principled communication will foster creative and accountable outcomes for participants in collaborative problem solving. The authors articulate a collaborative ethic useful in all communicative contexts. Micropractices of communication are fundamental not only to collaborating across organizations but also to fostering just and trusting relationships. The book discusses the cornerstone assumptions and principled practices necessary for stakeholders to address problems—for example, recognizing and validating the needs of fellow stakeholders; separating people’s positions from underlying interests; listening for things that are never quite said; identifying overlapping commonalities; building trust while respecting difference; and constructively navigating conflict. The book also focuses on building collaborative praxis based on the assumption of contingency. Praxis cultivates knowledge and ethical understanding of a situation so participants in collaborations can make the best decision based on specific circumstances.
Author: Stevenson, Carolyn N. Publisher: IGI Global ISBN: 1522598162 Category : Education Languages : en Pages : 339
Book Description
Effective communication is essential in every organization, including educational institutions. Often, members of the online community work in isolation. Collaboration across varying disciplines and departments can promote unique professional development activities and create a stronger connection to the entire online community. Enriching Collaboration and Communication in Online Learning Communities is a critical scholarly publication that supports communication and collaboration in online settings by focusing on the ways all members of the educational institution can create community to foster personal and professional growth for all. The book takes an in-depth look at communication strategies and challenges including managing conflict, working effectively in virtual teams, critical thinking, intercultural and cross-cultural communication, and online leadership. It is ideal for faculty, teachers, administrators, principles, curriculum developers, professionals, researchers, and students.
Author: Andrew Newberg Publisher: Penguin ISBN: 1101585706 Category : Psychology Languages : en Pages : 262
Book Description
In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one. Using brainscans as well as data collected from workshops given to MBA students at Loyola Marymount University, and clinical data from both couples in therapy and organizations helping caregivers cope with patient suffering, Newberg and Waldman have seen that Compassionate Communication can reposition a difficult conversation to lead to a satisfying conclusion. Whether you are negotiating with your boss or your spouse, the brain works the same way and responds to the same cues. The truth, though, is that you don't have to understand how Compassionate Communication works. You just have to do it. Some of the simple and effective takeaways in this book include: • Make sure you are relaxed; yawning several times before (not during) the meeting will do the trick • Never speak for more than 20-30 seconds at a time. After that they other person's window of attention closes. • Use positive speech; you will need at least three positives to overcome the effect of every negative used • Speak slowly; pause between words. This is critical, but really hard to do. • Respond to the other person; do not shift the conversation. • Remember that the brain can only hold onto about four ideas at one time Highly effective across a wide range of settings, Compassionate Communication is an excellent tool for conflict resolution but also for simply getting your point across or delivering difficult news.
Author: Terri R. Kurtzberg
Author: Terri R. Kurtzberg
Author: Michael O'Rourke
Author: National Research Council
Author: Niall Richard Murphy
Author: Rebecca M. Rice
Author: Helen Donelan
Author: Deborah Lake
Author: Renee Guarriello Heath
Author: Stevenson, Carolyn N.
Author: Andrew Newberg