Author: Institute of Leadership & Management (Great Britain)Publisher: Routledge
ISBN: 0080464386
Category : Business & Economics
Languages : en
Pages : 102
Book Description
"In this workbook we are going to focus on spoken communication, and visual communication in the form of 'body language'. Both are at the heart of meetings between two people, in which information is exchanged for a wide variety of purposes, ranging from ensuring that people have understood instructions, to making decisions and developing relationships"--Resource description page.