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Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time PDF Author: Dianna Booher
Publisher: McGraw-Hill Education
ISBN: 9780071770132
Category : Business & Economics
Languages : en
Pages : 496

Book Description
The classic business communication guide—updated for smart phones, social media, and other digital platforms Communicate clearly, tactfully, and confidently in any situation, including: Being persuasive Running productive meetings Asking the right questions Coaching Negotiating Resolving conflicts Responding to insults Offering praise Delegating responsibilities Crossing cultural divides Networking at events “Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.” —Jim Kouzes, coauthor of The Leadership Challenge and Credibility, and The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University “Communicate with Confidence! is the best communication book I have seen.” —Ken Blanchard, coauthor of The One Minute Manager® and Full Steam Ahead! “Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!” —Brian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog “Dianna Booher produced a tremendous resource with the first edition of this book—but I’m confident this new version will be a classic. Well-organized, practical, comprehensive advice.” —Harvey Mackay, author of the #1 New York Times bestseller Swim with the Sharks without Being Eaten Alive

Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time PDF Author: Dianna Booher
Publisher: McGraw-Hill Education
ISBN: 9780071770132
Category : Business & Economics
Languages : en
Pages : 496

Book Description
The classic business communication guide—updated for smart phones, social media, and other digital platforms Communicate clearly, tactfully, and confidently in any situation, including: Being persuasive Running productive meetings Asking the right questions Coaching Negotiating Resolving conflicts Responding to insults Offering praise Delegating responsibilities Crossing cultural divides Networking at events “Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.” —Jim Kouzes, coauthor of The Leadership Challenge and Credibility, and The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University “Communicate with Confidence! is the best communication book I have seen.” —Ken Blanchard, coauthor of The One Minute Manager® and Full Steam Ahead! “Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!” —Brian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog “Dianna Booher produced a tremendous resource with the first edition of this book—but I’m confident this new version will be a classic. Well-organized, practical, comprehensive advice.” —Harvey Mackay, author of the #1 New York Times bestseller Swim with the Sharks without Being Eaten Alive

Communicate With Confidence

Communicate With Confidence PDF Author: Dianna Booher
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
ISBN: 1935124552
Category : Business & Economics
Languages : en
Pages : 575

Book Description
Do you need to sell a new idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence! In this book, you’ll find 1,254 tips to improve your interpersonal and communication skills! You’ll learn how to: · Establish credibility and show concern · Master the art of small talk to connect with colleagues, customers, and friends · Transition from criticizing to coaching your employees and coworkers · Listen so you really hear what others say to you—their meaning, not just their words · Negotiate so that everybody feels like a winner · Give clear instructions · Give and receive usable feedback · Ask appropriate questions and answer questions appropriately to gain cooperation · Present ideas persuasively · Communicate clearly and productively across gender and cultural lin · Say “no” to opportunities and activities while leaving the relationship intact · Read body language accurately so that you don’t miss subtle messages · Speak up in meetings to get credit for your ideas and other contributions · Lead effective meetings so that your group achieves results rather than wastes time · Give advice that people really appreciate and use. · Solicit specific advice that’s usable without listening to people ramble off target. · Settle ongoing conflicts that reduce your overall stress This broad-ranging communication skills book will provide very specific tips, tactics, and examples to improve communication skills for the novice or seasoned communicator. Whether you’re hoping to improve communication skills at work or in your personal relationships, you’ll find techniques that truly work in your day-to-day activities and interactions. Masterful interpersonal communication skills make the huge difference in successful large organizations as well as in entrepreneurial ventures. Author, speaker, and coach Dianna Booher shares the same in-depth insights that she offers to her Fortune 500 clients during keynotes and workshops on communication. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, and Thomas Nelson.

Speak With Confidence!

Speak With Confidence! PDF Author: Dianna Booher
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
ISBN: 1935124560
Category : Business & Economics
Languages : en
Pages :

Book Description
Every presentation you make—whether to 6 or 6,000—is an opportunity to advance your ideas and your career! Speak with Confidence! gives you the tools and techniques you need to make the most of that public speaking opportunity or that business presentation. You will learn how to: --Establish rapport with any audience --Present with passion and persuasion --Organize your ideas for maximum impact --Plan your presentation structure quickly --Add anecdotes to improve retention --Tell great stories to engage listeners and drive home your point memorably --Use vocal variety --Think on your feet to handle tough question-and-answer sessions with credibility --Use visuals to support rather than sabotage your message --Perfect your presentation with the "finishing touches" that keep your audiences engaged from start to finish. Communication guru and internationally recognized speaking coach Dianna Booher delivers hundreds of powerful, battle-tested strategies and presentation tips guaranteed to transform even the most fainthearted professional into a riveting public speaker or business presenter. Dianna has earned the highest distinction in the professional speaking industry, having been inducted into the prestigious Speaker's Hall of Fame. Successful Meetings magazine has also named her to its list of the "Top 21 Speakers for the 21st Century." In Speak with Confidence!, Dianna shares the ideas and expertise that she has taught at more than half of the Fortune 500 companies. ​​​​​​​The same speaking skills can help you take your career to the next level.

How to Write Sympathy Letters and Notes

How to Write Sympathy Letters and Notes PDF Author: Dianna Booher
Publisher: Booher Research Institute
ISBN:
Category : Self-Help
Languages : en
Pages : 50

Book Description
Are you saddened but unsure about how best to express your deep feelings in the face of loss, sorrow. or tragedy? Do you find yourself starting a note over again and again because your words sound too cold, too graphic, insincere? In sympathy situations, friends and family have the greatest need to hear from you. Don’t leave them wondering about your lack of concern. But how to write sympathy notes that adequately convey your heart-felt emotions is no easy task. When you aren’t finding the right words to express comfort, you can make the sympathy note or sympathy letter writing process a little easier in this stressful situation with our professionally written collection of condolence notes. You’ll find these emails or notes of sympathy for both personal and business situations: · Death of a child · Death of a parent · Death of a spouse · Death of other relatives · Miscarriage · Death of pet · Disaster—loss of home · Disaster—loss of business · Business failure · Personal failures · Financial ruin · Loss of job—friend · Loss of job—coworker · Illness--get well soon · Terminal illness—friend · Terminal illness—acquaintance · Wedding—cancelled · Divorce—to parents of those getting divorce · Divorce—to friend or relative getting divorce · Criminal conviction · Crime victim How to Use This Collection of Sympathy Letters and Notes You have two choices: 1. Download the PDF package and select the sample sympathy letter you need. Then copy and paste it into Microsoft Word or any other word processor. Send it out. 2. Read samples to “get the flavor” of what the sympathy letter or note should say. Then “pick and choose” sentences you like to use in composing your own sympathy letter or note. Total Number of Letters and Notes: 40 Total Number of Situations/Topics: 24 If you need a sympathy letter or note to show someone you care and you can’t find exactly the right words, let us help with this professionally written package that offers many choices to help you express your thoughts. Award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House/Ballantine, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides just the right words with these ready-to-go, sympathy notes that will help you say just the right thing, in just the right way, for every situation.

How to Write Sympathy Letters & Notes

How to Write Sympathy Letters & Notes PDF Author: Dianna Booher
Publisher: AudioInk
ISBN: 1935124102
Category : Business & Economics
Languages : en
Pages : 36

Book Description
Are you saddened but unsure about how best to express your deep feelings in the face of sorrow or tragedy? In sympathy situations, friends and family have the greatest need to hear from you. Don't leave them wondering about your lack of concern. Begin your letter or note with a straightforward comment about your feelings-your sadness, your shock, your sorrow, or your concern. Mention something positive you remember about the individual or, if you did not know him or her personally, recall something you've heard others say. Let the reader know that you understand the extent of the loss or the painful situation in the case of a misfortune. But do show sensitivity. Avoid adding gruesome details or increasing the pain. If possible, and if you're sincere, offer to help in some specific way: Be brief. You don't need to go into all the details of the situation-how you heard the news or what so-and-so told you. Your caring concern in "I am so sorry" speaks volumes. Close with a comforting phrase-a final thought that reflects your concern and is appropriate to your relationship with the person. Make your words genuine and personal-as if you were talking face to face. This is not a task that you should delegate to someone else. Use your personal stationery or card. Typically, you should write the note by hand. But if you're writing to a business colleague or client, a typed letter is acceptable-depending on the closeness of the association.If you'd like to make the sympathy letter writing process even easier, we can help even more. If you still can't find the right words to express comfort, try our professionally written package of sympathy letters and notes.You'll find sample sympathy letters for both personal and business situations: Personal Sympathy and Business Sympathy Letters Death of a child Death of a parent Death of a spouse Death of other relatives Miscarriage Death of pet Personal failures Disaster-loss of home Disaster-loss of business Business failure Financial ruin Loss of job-friend Loss of job-coworker Get well soon Terminal illness-friend Terminal illness-acquaintance Wedding-cancelled Divorce-to parents of those getting divorce Divorce-to friend or relative getting divorce Criminal conviction Crime victim"

Listening Until You Really Hear

Listening Until You Really Hear PDF Author: Dianna Daniels Booher
Publisher: Booher Consultants
ISBN: 1935124404
Category : Business & Economics
Languages : en
Pages : 25

Book Description
Effective listening can mean the difference between passing or failing a test, making or losing a sale, getting or losing a job, motivating or discouraging a team, mending or destroying a relationship. In this 24-page ebook, you'll find 38 tips to help you Master the listening techniques that increase your impact when it's your turn to speak. Negotiate with power and influence as a result of effective listening. Stay informed, up to date, and out of trouble.

Communicate with Confidence

Communicate with Confidence PDF Author: Dianna Daniels Booher
Publisher:
ISBN:
Category : Business communication
Languages : en
Pages :

Book Description


Communicate Like a Leader

Communicate Like a Leader PDF Author: Dianna Booher
Publisher: Berrett-Koehler Publishers
ISBN: 1626569029
Category : Business & Economics
Languages : en
Pages : 245

Book Description
Draw Them In, Don't Drive Them Away! People often get promoted to leadership positions without knowing how to communicate an inspiring strategic vision to the people who report to them. So they focus on what they know: tactics, not strategy. As a result, they become stuck in micromanagement mode. Dianna Booher wants to prevent micromanagement before it happens by providing you with the right leadership communication skills. Grounded in extensive research, this book offers practical guidelines to help professionals think, coach, converse, speak, write, meet, and negotiate strategically to deliver results. In thirty-six brief chapters, Booher shows you how to communicate effectively to audiences up and down the organization so you can fulfill your most essential responsibilities as a leader.

Leading Effective Meetings

Leading Effective Meetings PDF Author: Dianna Booher
Publisher: AudioInk
ISBN: 0965853640
Category : Business & Economics
Languages : en
Pages : 38

Book Description
Why suffer through another monotonous meeting? Be known as someone who gets things done. Apply the basics of great meeting management and get results-or neglect them and waste everyone's time. Among other great techniques and meeting skills, you will learn to: build an effective meeting agenda encourage participation-if you want it avoid situations that can derail the meeting lead with personal credibility and excellent presentation skills shorten the process leading to quality decision-making with appropriate analysis and meeting discussion techniques deal effectively with problem participants by using effective facilitation skillsIn this 28-page ebook, Dianna Booher offers 72 tips that help you with every aspect of the meeting, from assessing whether a meeting is necessary to rewarding the creativity and hard work of meeting participants."

Communication with Confidence

Communication with Confidence PDF Author:
Publisher:
ISBN: 9789814646147
Category : Business communication
Languages : en
Pages : 758

Book Description