Clued In PDF Download

Author: Lewis Carbone
Publisher: Pearson Education
ISBN: 013270384X
Category : Business & Economics
Languages : en
Pages : 403

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Book Description
Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience, so they lose the chance to transform customers into lifetime customers. In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time. Carbone draws on the latest neuroscientific research to show how customers transform physical and emotional sensations into powerful perceptions of your business... perceptions that crystallize into attitudes that dictate everything from satisfaction to loyalty. And he explains how to assess and audit existing customer experiences, design and implement new ones... and "steward" them over time, to ensure that they remain outstanding, no matter how your customers change.

Author: Andie Easton
Publisher:
ISBN:
Category :
Languages : en
Pages : 116

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Book Description
Have you ever dreamed of a visit to Paris that included more than just great museums and puffy soufflés? From the authors of Clued In Travel Books comes a lively new series that will give your next visit to Paris a real kick in the butt. From outdoor adventures to family fun, from unrivaled moments just for you to the rather darker side of the French capital, we've got you covered. And it's all new for 2022. When you're looking to do things beyond the city's most important sights, try one of the sixty-six recommendations included in Bored in Paris. Plan something that you can really get excited about. Try wine tasting in a 17th century cellar or take a yoga class. Horseback ride through the gorgeous Bois de Boulogne or ride in the world's largest helium balloon. With this truly joyful guide book, you'll have all the info you need to do these things and more. Go blonde or get a tattoo while you're here. We aim to take your visit to the next level, from connecting with nature to learning new things; from local thrills and chills to experiences for the whole family to do together. And since we keep every type of budget in mind, our recommendations range from completely free to totally worth it. It's your choice. And don't worry if you're actually a first time visitor to Paris... we won't tell. Grab this book and turn a potentially ordinary trip into something unique and memorable. It's our mission to make it impossible to ever be bored in Paris Chapter listings include: Try a Group Experience (View things differently as part of a pack) Connect with Nature (Outdoor activities in and around Paris) Learn Something New (And gain knowledge of the culture) Search for Something (Hunting for Parisian goodies is fun) Have an Engrossing Individual Experience (Make it all about you) Make Memories (Share delightful moments with loved ones) Local Thrills and Chills (Some of Paris' more hair-raising sights) Be a Child Again (Places and activities to share with your kids) -and there's a handy Index too! Please note that the Kindle ebook version has color photos and live weblinks, while the paperback version has black and white photos. Bored in Paris is the perfect "companion book" to our main Clued In Paris book. Check it out at our Clued In Travel Books website

Author: Garth Nix
Publisher: HarperCollins
ISBN: 0062683276
Category : Young Adult Fiction
Languages : en
Pages : 348

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Book Description
A girl’s quest to find her father leads her to an extended family of magical fighting booksellers who police the mythical Old World of England when it intrudes on the modern world. From the bestselling master of teen fantasy, Garth Nix. In a slightly alternate London in 1983, Susan Arkshaw is looking for her father, a man she has never met. Crime boss Frank Thringley might be able to help her, but Susan doesn’t get time to ask Frank any questions before he is turned to dust by the prick of a silver hatpin in the hands of the outrageously attractive Merlin. Merlin is a young left-handed bookseller (one of the fighting ones), who with the right-handed booksellers (the intellectual ones), are an extended family of magical beings who police the mythic and legendary Old World when it intrudes on the modern world, in addition to running several bookshops. Susan’s search for her father begins with her mother’s possibly misremembered or misspelt surnames, a reading room ticket, and a silver cigarette case engraved with something that might be a coat of arms. Merlin has a quest of his own, to find the Old World entity who used ordinary criminals to kill his mother. As he and his sister, the right-handed bookseller Vivien, tread in the path of a botched or covered-up police investigation from years past, they find this quest strangely overlaps with Susan’s. Who or what was her father? Susan, Merlin, and Vivien must find out, as the Old World erupts dangerously into the New.

Author: Editors of Time Out
Publisher: Time Out
ISBN: 1846702682
Category : Travel
Languages : en
Pages : 511

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Book Description
The 22nd edition of Time Out London will help visitors to navigate the 2000 year old city, from the many must visits through to the eccentricities and particularities that give London its flavor. Time Out keeps you abreast of the latest in terms of cultural events, entertainment, restaurants, shopping, bar and pub scene, as well as taking you to the out-of-the-way neighborhoods in the throes of gentrification. Day trips and local excursions are also recommended, as rolling hills, seaside walks and ancient cities are all within your grasp. Whether your stay is brief or lengthy, Time Out will help you make the most of your time.

Author: Dave Hunter
Publisher: Voyageur Press
ISBN: 1610585593
Category : Music
Languages : en
Pages : 210

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Book Description
Guitarists love amps—really love them. Amplifiers may look dull to the rest of the world, but to guitarists they are full of mystique, romance, and rockin' sound. And while there are many strong-selling electric guitar histories available, here's the first illustrated history of the electric guitar’s best friend, the amp. World-famous guitar and amp historian Dave Hunter tells the story of 60 of the greatest amps ever built, including classics from Fender, Marshall, Vox, the bizarre EchoSonic that created Elvis' sound, and the ultimate esoteric $75,000+ Dumble amps. The story is illustrated with hundreds of technical photos, rare machines, catalogs, memorabilia, and the amps of the stars, from Jimi Hendrix to Stevie Ray Vaughan to Eric Clapton. This is a book guitarists will drool over.

Author: Mercedes Lackey
Publisher: Astra Publishing House
ISBN: 1101118326
Category : Fiction
Languages : en
Pages : 294

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Book Description
Mercedes Lackey's triumphant return to the best-selling world of Valdemar, Take a Thief reveals the untold story of Skif--a popular character from Lackey's first published novel, Arrows of the Queen. Skif was an orphan who would have died from malnutrition and exposure if he had never met Deke the pickpocket. By the time he was twelve, Skif was an accomplished cat burglar. But it wasn't until he decided to steal a finely tacked-out white horse, which was, oddly enough, standing unattended in the street, that this young thief discovered that the tables could turn on him--and that he himself could be stolen!

Author: Jeffrey Archer
Publisher: St. Martin's Press
ISBN: 1250172519
Category : Fiction
Languages : en
Pages : 416

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Book Description
Heads You Win is international #1 bestseller Jeffrey Archer’s most ambitious and creative work since Kane and Abel, with a final twist that will shock even his most ardent of fans. Leningrad, Russia, 1968: From an early age it is clear that Alexander Karpenko is destined to lead his countrymen. But when his father is assassinated by the KGB for defying the state, Alexander and his mother will have to escape Russia if they hope to survive. At the docks, they have an irreversible choice: board a container ship bound for America or one bound for Great Britain. Alexander leaves the choice to a toss of a coin... In a single moment, a double twist decides Alexander’s future. During an epic tale, spanning two continents and thirty years, we follow Alexander through triumph and defeat as he sets out on parallel lives as Alex in New York and Sasha in London. As this unique story unfolds, both come to realize that to find their destiny they must face the past they left behind as Alexander in Russia.

Author: Marc Burrows
Publisher: Pen and Sword History
ISBN: 1399008463
Category : Music
Languages : en
Pages : 282

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Book Description
Rock 'n' Roll fanatics, mods, beat group wannabes, underground hippies, glam rock icons: David Bowie and Marc Bolan spent the first part of their careers following remarkably similar paths. From the day they met in 1965 as Davie Jones and Mark Feld, rock 'n' roll wannabes painting their manager's office in London’s Denmark Street, they would remain friends and rivals, each watching closely and learning from the other. In the years before they launched an unbeatable run of era-defining glam rock masterpieces at the charts, they were both just another face on the scene, meeting for coffee in Soho, hanging out at happenings and jamming in parks. Here, they are our guides through the decade that changed everything, as the gloom of post-war London exploded into the technicolor dream of the swinging sixties, a revolution in music, fashion, art and sexuality. Part dual-biography, part social history, part musical celebration of an era, The London Boys follows the British youth culture explosion through eyes of two remarkable young men on the front lines of history.

Author: Maile Meloy
Publisher: Penguin
ISBN: 1101535741
Category : Juvenile Fiction
Languages : en
Pages : 338

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Book Description
It's 1952 and the Scott family has just moved from Los Angeles to London. Here, fourteen-year-old Janie meets a mysterious apothecary and his son, Benjamin Burrows - a fascinating boy who's not afraid to stand up to authority and dreams of becoming a spy. When Benjamin's father is kidnapped, Janie and Benjamin must uncover the secrets of the apothecary's sacred book, the Pharmacopoeia, in order to find him, all while keeping it out of the hands of their enemies - Russian spies in possession of nuclear weapons. Discovering and testing potions they never believed could exist, Janie and Benjamin embark on a dangerous race to save the apothecary and prevent impending disaster. Together with Ian Schoenherr's breathtaking illustrations, this is a truly stunning package from cover to cover.

Author: Paul Du Noyer
Publisher: Random House
ISBN: 0753520958
Category : Music
Languages : en
Pages : 338

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Book Description
'A dense and colourful account of one of the most vibrant musical centres in the world, In the City almost puts you on that train to London' Guardian In this fascinating history of London's music, which was the 2009 Sunday Times 'Music Book of the Year', Paul Du Noyer, critically-acclaimed music writer and founding editor of MOJO, celebrates the people and places that have made London the most exciting and diverse musical city on earth. The West End musicals, Ronnie Scott's jazz club, Abbey Road, mod culture, the Kinks, the Who and the Rolling Stones are just as much a part of London as the Houses of Parliament, Big Ben and the Routemaster. Du Noyer's captivating book charts the city's music history and landmarks and will appeal to residents, visitors and exiles alike.