City & Guilds Hospitality Supervision & Leadership PDF Download

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 239

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Author: Patricia Paskins
Publisher: Hodder Education
ISBN: 1471847535
Category : Study Aids
Languages : en
Pages : 383

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Book Description
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Author: Holly Bamunuge
Publisher: Heinemann Vocational
ISBN: 9780435467975
Category : Hospitality industry
Languages : en
Pages : 239

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Book Description
Developed for Level 3 Hospitality Supervision and Leadership, this title features units that contain a variety of suggested evidence-generating documents and activities, to ensure that candidates have the help they needed in generating and collecting evidence. It covers the underpinning knowledge for the five mandatory units.

Author: Angela Ringguth
Publisher:
ISBN: 9780851930206
Category :
Languages : en
Pages : 182

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Author: Kogan Page
Publisher: Kogan Page Publishers
ISBN: 0749458976
Category : Business & Economics
Languages : en
Pages : 408

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Book Description
British Vocational Qualifications is an indispensable reference for careers advisors, human resource managers, employers, teachers and students, featuring up-to-date information on over 3,500 vocational qualifications available in the United Kingdom. These include Vocational Qualifications (VQs), National Vocational Qualifications (NVQs), Scottish Vocational Qualifications (SVQs), Related Vocational Qualifications (RVQs) and apprenticeships. The directory also covers the latest developments within the fast-changing field of vocational qualifications, and details of awarding, examining and validating bodies. British Vocational Qualifications is a simple guide for anyone who needs to understand vocational education, whether researching what is available, verifying a qualification for legal purposes, or reviewing where best to study for them.

Author: Lynn Van der Wagen
Publisher: Cengage Learning
ISBN: 9780304706860
Category : Hospitality industry
Languages : en
Pages : 0

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Book Description
A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.

Author: Dennis R. Lillicrap
Publisher: John Wiley & Sons Incorporated
ISBN: 9780470233559
Category : Cooking
Languages : en
Pages : 398

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Book Description
Thoroughly revised, updated and redesigned, this edition uses an operations hierarchy framework which takes readers in stages through the basic skills, tasks and duties, relating them to service techniques, food operations and sectors. Crumbing down, mixing cocktails, more specialized forms of service, revenue control, legal aspects, staff organization and training are among the topics discussed. Covers all service methods required by various examining and awarding bodies. Includes new photographs, color diagrams and document originals.

Author: Cliff Goodwin
Publisher: Prentice Hall
ISBN: 9780130498465
Category : Hospitality industry
Languages : en
Pages : 0

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Book Description
This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.

Author: Abraham Pizam
Publisher: Routledge
ISBN: 1136394230
Category : Business & Economics
Languages : en
Pages : 331

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Book Description
The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management accounting and yield management. It covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants and Food service * Time-share * Clubs * Events As well as a functional one: * Accounting and Finance * Marketing * Strategic Management * Human Resources * Information Technology * Facilities Management An abridged version of the successful International Encyclopedia of Hospitality Management, its user friendly layout provides readers with quick and concise answers across this diverse area of industry.

Author: David S. Bright
Publisher:
ISBN: 9781998109166
Category :
Languages : en
Pages : 0

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Book Description
Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.