A Study Guide to Service Catalogue from the Principles of ITIL V3 PDF Download
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Author: Hank Marquis Publisher: The Stationery Office ISBN: 9780117063648 Category : Computer networks Languages : en Pages : 124
Book Description
IT services are prevalent throughout virtually all businesses. Most enterprises and many government functions are totally dependent upon reliable and responsive IT services to underpin vital business, community and social functions. IT services have become mainstream and managing them to deliver value it the core message of ITIL V3, and the emphasis in ITIL V3 on service catalogue management is a direct result of the growing requirement for business and IT to work together sharing data, information and knowledge about demand for services, service capabilities and patterns of business activity. The Service Catalogue Management process is now a very important management field complete with its own terminology and vital concepts. This study guide outlines the concepts and principles underlying the service catalogue; discusses a project plan approach and reporting considerations; describes the value of a sound business case and the key relationships and touch points in the service catalogue management process.
Author: Hank Marquis Publisher: The Stationery Office ISBN: 9780117063648 Category : Computer networks Languages : en Pages : 124
Book Description
IT services are prevalent throughout virtually all businesses. Most enterprises and many government functions are totally dependent upon reliable and responsive IT services to underpin vital business, community and social functions. IT services have become mainstream and managing them to deliver value it the core message of ITIL V3, and the emphasis in ITIL V3 on service catalogue management is a direct result of the growing requirement for business and IT to work together sharing data, information and knowledge about demand for services, service capabilities and patterns of business activity. The Service Catalogue Management process is now a very important management field complete with its own terminology and vital concepts. This study guide outlines the concepts and principles underlying the service catalogue; discusses a project plan approach and reporting considerations; describes the value of a sound business case and the key relationships and touch points in the service catalogue management process.
Author: United States. Agency for International Development. Bureau for Technical Assistance Publisher: ISBN: Category : Agricultural assistance, American Languages : en Pages : 624
Author: Armed Forces Medical Library (U.S.) Publisher: ISBN: Category : Incunabula Languages : en Pages : 1602
Book Description
"Collection of incunabula and early medical prints in the library of the Surgeon-general's office, U.S. Army": Ser. 3, v. 10, p. 1415-1436.
Author: Hank Marquis
Author: Hank Marquis
Author: 
Author: United States. Agency for International Development. Bureau for Technical Assistance
Author: 
Author: 
Author: Armed Forces Medical Library (U.S.)
Author: Association of Research Libraries
Author: 
Author: State University of Iowa
Author: Library of Congress. Copyright Office