The Fine Art of Managing Relationships PDF Download

Author: Russell Matthew Linden
Publisher: ICMA Publishing
ISBN: 0873267982
Category : Political Science
Languages : en
Pages : 66

View

Book Description
Relationships are a crucial part of effective leadership. Local government managers are introverts by nature, so the “people skills” part of the job doesn’t come easily. This e-book is based on interviews with current and retired city managers, county executives, and directors who share their stories, insights, and tough lessons learned on relationship building. The Fine Art of Managing Relationships discusses why the manager’s relationships are important to their effectiveness in the workplace and in the community, and what actions build trust and what actions diminish trust.

Author: Stephen M. Kosslyn
Publisher: MIT Press
ISBN: 0262536196
Category : Education
Languages : en
Pages : 457

View

Book Description
How to rebuild higher education from the ground up for the twenty-first century. Higher education is in crisis. It is too expensive, ineffective, and impractical for many of the world's students. But how would you reinvent it for the twenty-first century—how would you build it from the ground up? Many have speculated about changing higher education, but Minerva has actually created a new kind of university program. Its founders raised the funding, assembled the team, devised the curriculum and pedagogy, recruited the students, hired the faculty, and implemented a bold vision of a new and improved higher education. This book explains that vision and how it is being realized. The Minerva curriculum focuses on “practical knowledge” (knowledge students can use to adapt to a changing world); its pedagogy is based on scientific research on learning; it uses a novel technology platform to deliver small seminars in real time; and it offers a hybrid residential model where students live together, rotating through seven cities around the world. Minerva equips students with the cognitive tools they need to succeed in the world after graduation, building the core competencies of critical thinking, creative thinking, effective communication, and effective interaction. The book offers readers both the story of this grand and sweeping idea and a blueprint for transforming higher education.

Author: Rich Drolet
Publisher: Rowman & Littlefield
ISBN: 1475868901
Category : Education
Languages : en
Pages : 143

View

Book Description
From Surviving to Thriving: Resources and Practical Strategies for New, Aspiring, and Veteran Superintendents provides key actions and behaviors superintendents can use to be successful in their role. This text takes a topical approach, with each chapter dedicated to one key aspect of the superintendency. Included in this book are simple, easy-to-implement strategies that serve as a guide to support the leadership and development of any aspiring, new, or veteran superintendent. Key elements of the superintendent role are included and expanded upon. Focused chapters include: superintendent and school board relations, instructional leadership, budget development, relationship building, personnel management, communication strategies, developing and accessing a network of support, and leading through crises. Each chapter articulates one critical area that should be mastered in order to flourish in the superintendency. This text is written and designed to be brief and easy to read for the busy superintendent. Each chapter offers specific advice, strategic approaches, dos and don'ts, and useful strategies to ensure the success of a school superintendent as we navigate the complexities of the role.

Author: D. Dijkzeul
Publisher: Springer
ISBN: 0333977513
Category : Political Science
Languages : en
Pages : 274

View

Book Description
The United Nations Office for Project Services (UNOPS) is the only UN organization that is self-financing through fees earned on project management/provision of services in all development and humanitarian fields. Following a disruptive merger process its future looked in doubt. Combining perspectives from the disciplines of international relations, business and public administration, this book describes and analyses the ensuing reform, its problems and successes, as well as its relevance to other UN organizations and New Public Management theory.

Author: Jake Dunlap
Publisher: John Wiley & Sons
ISBN: 139418025X
Category : Business & Economics
Languages : en
Pages : 230

View

Book Description
Practical and straightforward solutions to everyday sales challenges In The Innovative Seller: Keeping Pace In An AI and Customer-Centric World, veteran sales leader and trainer Jake Dunlap delivers an expert playbook for sales that offers out-of-the-box and creative answers for the problems and questions that salespeople face every day. Fun and motivational, the book walks you through effective strategies for dealing with common challenges, like LinkedIn prospecting, sales transparency, cold calling, and others. The author has included a comprehensive tactical appendix, so you can easily identify and locate the exact solution you need when you encounter a specific problem. You’ll also find: Proven, grounded, and actionable techniques you can apply immediately to improve your sales performance Instructive stories and anecdotes drawn from Dunlap’s decades of sales and sales training experience Insightful discussions of how the typical sales process and model has changed over the years and how to adapt to the new realities of the discipline An engaging and eye-opening resource for early- and mid-career sales professionals, as well as business development and customer success practitioners, The Innovative Seller will also prove invaluable to managers and executives at quickly growing companies who seek to optimize their firms’ sales processes and results.

Author: John A. Ledingham
Publisher: Routledge
ISBN: 1135676143
Category : Business & Economics
Languages : en
Pages : 167

View

Book Description
The emergence of relationship management as a paradigm for public relations scholarship and practice requires a close examination of just what is achieved by public relations--its definition, function and value, and the benefits it generates. Initiated by the editors' interest in cross-disciplinary exploration, this volume evolved to its current form as a result of the need for a framework for understanding public relations and the potential impact of organization-public relationships on the study, practice, and teaching of public relations. Ledingham and Bruning include contributions that present state-of-the-art research in relationship management, applications of the relational perspective to various components of public relations, and the implications of the approach to influence further research and practice. The discussion conducted here is certain to influence and promote future theory and practice on the concept of relationship management.

Author: Travis Newton
Publisher: Oxford University Press
ISBN: 0197550673
Category : Music
Languages : en
Pages : 249

View

Book Description
What is Orchestra Management? -- Internal Relationships -- Steering the Ship -- Community Relationships -- Artistic Planning -- Financial Management -- Building Sustaining Relationships -- Marketing and Public Relations -- Toward Relevance -- From the Field.

Author: Ghaffar Ali
Publisher: Springer Nature
ISBN: 2494069319
Category : Education
Languages : en
Pages : 3792

View

Book Description
This is an open access book. The aim of 2022 6th International Seminar on Education, Management and Social Sciences (ISEMSS 2022) is to bring together innovative academics and industrial experts in the field of Education, Management and Social Sciences to a common forum. The primary goal of the conference is to promote research and developmental activities in Education, Management and Social Sciences and another goal is to promote scientific information interchange between researchers, developers, students, and practitioners working all around the world. The conference will be held every year to make it an ideal platform for people to share views and experiences in Education, Management and Social Sciences and related areas.

Author: Robert Handfield
Publisher: CRC Press
ISBN: 0203339525
Category : Business & Economics
Languages : en
Pages : 667

View

Book Description
Supply Market Intelligence: A Managerial Handbook for Building Sourcing Strategies begins by defining supply market intelligence and discussing opportunities, the establishment of a project team, and conducting an internal business intelligence assessment. The book then examines the development of business and market intelligence, supplier evaluations, and sourcing strategies. It also explores how to execute a sourcing strategy, manage a strategic supplier relationship, and redesign an organization for effective supply-chain intelligence and strategic sourcing. This volume offers a benchmarking framework covering all facets of supply-chain management, and includes best practices and case studies of world-class companies.

Author: Michael O'Malley
Publisher: John Wiley & Sons
ISBN: 9780471358978
Category : Business & Economics
Languages : en
Pages : 278

View

Book Description
Contrary to popular belief, most people truly desire to commit to the organizations for which they work. Just as most of us would prefer not to drift from one relationship to the next, the majority of workers would rather not live like corporate gypsies. So why, at a time when employee retention is so critical to success, do so many businesses find it hard to hold on to their best people? Why, despite the perks, bonuses, and all the other "goodies" with which companies attempt to create employee commitment, does turnover continue to be such a serious problem? In this groundbreaking book, Michael O'Malley-an acknowledged expert with more than two decades of experience helping the Fortune 500 attract and retain the brightest and best-provides answers to these questions. More importantly, he spells out proven strategies for fostering solid employee/employer relationships that last. Deftly interweaving personal insight, case histories, and the latest research in the field, O'Malley explores the nature of employee commitment. He shows how many of the same needs and passions that bind people to one another in their personal lives also bind employees to managers and organizations. O'Malley describes the roles played by factors such as compatibility, trust, predictability, dependability, sensitivity to individual needs, and a willingness to compromise. He explains why organizations invariably fail when they attempt to buy employee commitment. Conversely, while more money is the most commonly cited reason for employee defection, O'Malley reveals that the real reasons often have to do with neglect, distrust, burn-out, inconsiderateness, and other nonmonetary considerations. The lion's share of Creating Commitment is devoted to detailing a practical approach to building commitment in your organization. O'Malley describes specific attitudes and behaviors that either encourage or discourage commitment and provides guidelines for assessing your company's standing on commitment. He also outlines specific steps you can take to find and hire employees who are compatible with your corporate culture; to foster a sense of belonging among employees; to build trust and reciprocity; to promote economic interdependence; and much more. A complete guide to understanding and overcoming one of the greatest challenges to business success today, Creating Commitment is must reading for every manager. Advance Praise for Michael O'Malley's Creating Commitment "Michael O'Malley has found the key to employee retention-commitment! He has taken a rigorous, research-based approach to understanding employee commitment and its implications for organization health, while using examples and comparisons from everyday life to make his insights accessible to all. The result is a must-read book for any leader concerned about keeping the best employees."-Dr. Susan Gale, Vice President, Change Management and Human Resources, Howrey Simon Arnold & White "Michael O'Malley has created a work of great insight that all professionals charged with attracting, retaining, and developing the leaders of today and tomorrow will want to read."-Corey Seitz, Senior Vice President, Executive Development, Bank of America Corporation "The two most important human aspects of organizations today are trust and commitment. Creating Commitment covers both and is loaded with stories and examples that are both readable and timely. O'Malley's contribution to today's business leaders is truly a gift."-Dr. W. Warner Burke, Chair, Department of Organization and Leadership, Teachers College, Columbia University "This is an important book for companies seeking a competitive advantage. Read Creating Commitment, and you'll know how to build lasting bonds with the employees you want most to keep."-Matt Broder, Communications Executive, Otis Elevator Company