Self-assessment Guide for Organizational Performance and Customer Satisfaction

Self-assessment Guide for Organizational Performance and Customer Satisfaction PDF Author:
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 64

Book Description


The Entrepreneur's Complete Self-assessment Guide

The Entrepreneur's Complete Self-assessment Guide PDF Author: Douglas A. Gray
Publisher:
ISBN:
Category : Success in business
Languages : en
Pages : 240

Book Description


The Understanding by Design Guide to Advanced Concepts in Creating and Reviewing Units

The Understanding by Design Guide to Advanced Concepts in Creating and Reviewing Units PDF Author: Grant P. Wiggins
Publisher: ASCD
ISBN: 1416614095
Category : Education
Languages : en
Pages : 155

Book Description
"This volume features a set of hands-on modules containing worksheets, models, and self-assessments that are essential for building more polished and powerful units"--

Handbook for Continuous Improvement

Handbook for Continuous Improvement PDF Author: Corporation for National Service (U.S.)
Publisher:
ISBN:
Category : National service
Languages : en
Pages : 202

Book Description


Building Performance Evaluation

Building Performance Evaluation PDF Author: Wolfgang F.E. Preiser
Publisher: Springer
ISBN: 3319568620
Category : Technology & Engineering
Languages : en
Pages : 320

Book Description
The main aim of this book is to present an intriguing retrospective of Building Performance Evaluation (BPE) as it evolved from Post-Occupancy Evaluation (POE) over the past 25 years. On one hand, this is done by updating original authors' chapter content of Building Evaluation, the first edition published in 1989. That, in turn, is augmented by an orientation toward current and future practice on the other, including new authors who are engaged in ongoing, cutting edge projects. Therefore, individual, methodology oriented chapters covering the fundamental principles of POE and BPE go along with major thematic chapters, topics of which like sustainability or integration of new technologies are addressed in a diversity of case studies from around the globe. Research, methodologies, and framework of POEs continue to evolve. POEs are one step, on the larger scale of BPE, in understanding how buildings function after they are occupied. This resource helps a rchitects, building owners, and facility managers understand the implications and reactions to the facilities that they designed, built and/or commissioned. By considering the whole process from conception to future uses of the building, there can be a more holistic approach to the planning, programming, design, construction, occupancy, and future adaptability of the structure. This book is dedicated to first editor Wolfgang F. E. Preiser who passed away during the process of editing and reviewing chapters of this volume.

Guide to Green Building Rating Systems

Guide to Green Building Rating Systems PDF Author: Linda Reeder
Publisher: John Wiley & Sons
ISBN: 047040194X
Category : Architecture
Languages : en
Pages : 242

Book Description
The one-stop guide for choosing a green building rating system Today, sustainability is a growing concern for the architects, designers, builders, and owners of commercial and residential buildings. Meeting the requirements of a rating system provides a metric to evaluate and set priorities. But the variety and complexity of methods available to assess the eco-friendliness of a building can seem overwhelming. Guide to Green Building Rating Systems informs readers about the rating system selection process. Comparing essential issues such as cost, ease of use, and building performance, this book offers solid guidance that will help readers find the rating system that best fits their needs. This easy-to-follow reference includes: An overview of the major national rating systems, including LEED®, Green Globes®, the National Green Building Standard, and ENERGY STAR® An in-depth look at each rating system, including its evolution, objectives, point structure, levels of certification, benefits, and shortcomings How the ratings systems work for different types of buildings—commercial, multi-family residential, and single-family residential construction Illustrated case studies from different climate regions with project descriptions, cost data, and lessons learned by design teams, constructors, and owners An overview of local, regional, and international rating systems Guide to Green Building Rating Systems demystifies complex material, making this book an essential reference for building professionals engaged in, or wishing to pursue, sustainable building practices.

Procedures for Commercial Building Energy Audits

Procedures for Commercial Building Energy Audits PDF Author: John Cowan
Publisher: American Society of Heating Refrigerating and Air-Conditioning Engineers
ISBN:
Category : Architecture
Languages : en
Pages : 62

Book Description
Procedures for Commercial Building Energy Audits provides purchasers and providers of energy audit services with a complete definition of good procedures for an energy survey and analysis. It also provides a format for defining buildings and their energy use that will allow data to be shared in meaningful ways. This publication specifically avoids a "cookbook" approach, recognizing that all buildings are different and each analyst needs to exercise a substantial amount of judgment. Instead, Procedures sets out generalized procedures to guide the analyst and the building owner, and provides a uniform method of reporting basic information. Different levels of analysis are organized into the following categories:Preliminary Energy Use Analysis Level I Analysis "Walk-Through Analysis Level II Analysis"Energy Survey and Analysis Level III Analysis"Detailed Analysis of Capital-Intensive Modifications The book comes with a CD that provides more than 25 guideline forms, with explanatory material, to illustrate the content and arrangement of a complete, effective energy analysis report. The CD provides these forms in both PDF and Word format, enabling you to customize and print each form. For the downloadable version, the PDF of the book and the guideline forms are included in a single .zip file. You will need WinZip or an equivalent program to open the file. ASHRAE Research Project 669 and ASHRAE Special Project 56.

Energy and Water Development Appropriations for 1993

Energy and Water Development Appropriations for 1993 PDF Author: United States. Congress. House. Committee on Appropriations. Subcommittee on Energy and Water Development
Publisher:
ISBN:
Category : Nature
Languages : en
Pages : 1846

Book Description


Sustainable & Responsible Investing 360°

Sustainable & Responsible Investing 360° PDF Author: R. Scott Arnell
Publisher: Rowman & Littlefield
ISBN: 1538149052
Category : Business & Economics
Languages : en
Pages : 405

Book Description
Discover why the world's leading Sustainable and Responsible investors choose to invest for good - while making market returns. Sustainable & Responsible Investing 360° is a compelling read for anyone interested in pursuing an investment strategy for positive social, environmental, and ethical impact – at market rate returns. With climate change, social justice, and political divisions at the forefront of today’s headlines, the stories and tactics of Sustainable and Responsible Investing have become not only mainstream but exceptionally relevant to the next generation of investors. Recognizing the powerful impact that Sustainable and Responsible investing can have on these societal, economic, and environmental challenges, Scott Arnell has identified and connected with 26 of the world’s leading Sustainable and Responsible Investment experts, engaging in comprehensive conversations to reveal their unique investment journeys, approaches, experiences, tips, strategies, and insights. Arnell’s interviewees have more than 700 years of combined professional investment experience with trillions in assets under management. Somewhere along their professional journey, each made a personal and professional commitment to use investing as a proactive force for good. Now they reap not just financial rewards but gain profound satisfaction knowing that they are helping improve the world and the lives of those in it. “My goal in researching and writing this book,” Arnell explains, “was to reveal how these experts integrate non-financial criteria into their investment decisions to successfully achieve environmental and social impact in the world alongside market-rate financial returns. I also wanted readers to understand how the individual life voyages of these leading investors led them to commit to engaging exclusively in Sustainable and Responsible investing, hopefully inspiring others to reflect on their own investing philosophies.”

Working with Children and Youth with Complex Needs

Working with Children and Youth with Complex Needs PDF Author: Michael Ungar
Publisher: Routledge
ISBN: 1317626710
Category : Psychology
Languages : en
Pages : 222

Book Description
Working with Children and Youth with Complex Needs provides a detailed description of techniques and rich stories of how social workers, psychologists, counselors, and child and youth care workers can help young people become more resilient. With ample case studies and fascinating explanations of research, Dr. Ungar shows why we need to work just as hard changing the environments that surround children as we do changing children themselves. Building on lessons learned from clinical, community and residential settings, Dr. Ungar discusses 20 skills that can enhance the effectiveness of frontline mental health services. Along with descriptions of the skills necessary to talk with clients about the factors that put their mental health at risk, Working with Children and Youth with Complex Needs also presents systemic practices clinicians can use in their everyday work. Engaging with children’s extended family, addressing issues of community violence, racism and homophobia, and helping parents and teachers understand children’s maladaptive coping strategies as sometimes necessary are among the many practical strategies that are discussed which clinicians can use to enhance and sustain the therapeutic value of their work.