Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Building a Lean Service Enterprise PDF full book. Access full book title Building a Lean Service Enterprise by Debashis Sarkar. Download full books in PDF and EPUB format.
Author: Debashis Sarkar Publisher: CRC Press ISBN: 1351722255 Category : Business & Economics Languages : en Pages : 260
Book Description
This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation.
Author: Debashis Sarkar Publisher: CRC Press ISBN: 1351722255 Category : Business & Economics Languages : en Pages : 260
Book Description
This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author's first-hand experience in Lean implementation.
Author: Jez Humble Publisher: O'Reilly Media ISBN: 1492092223 Category : Business & Economics Languages : en Pages : 343
Book Description
How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale—and demonstrates why and how to apply these paradigms throughout your organization, rather than with just one department or team. Through case studies, you’ll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance. Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices Approach problem-solving experimentally by exploring solutions, testing assumptions, and getting feedback from real users Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments
Author: Debashis Sarkar Publisher: CRC Press ISBN: 1498779611 Category : Business & Economics Languages : en Pages : 287
Book Description
The only current book to bring out lessons from actual Lean service initiatives Contains host of new tools developed and successfully used by author in Lean transformations Brings out leadership challenges encountered in Lean service deployment Provides Do’s and Don’ts that must be kept in mind on a journey of service Lean adoption Written in a jargon-free and easy-to-read manner so that the book can be read by both Lean change agents and those uninitiated to Lean thinking
Author: Steve Bell Publisher: John Wiley & Sons ISBN: 0471756458 Category : Technology & Engineering Languages : en Pages : 458
Book Description
Learn how Lean IT can help companies deliver better customer service and value Lean Enterprise Systems effectively demonstrates how the techniques derived from Lean Manufacturing, combined with the thoughtful application of information technology, can help all enterprises improve business performance and add significant value for their customers. The author also demonstrates how the basic concepts of Lean Manufacturing can be applied to create agile and responsive Lean IT. The book is divided into three parts that collectively explore how people, processes, and technology combine forces to facilitate continuous improvement: * Part One: Building Blocks of the Lean Enterprise sets forth the essentials of Lean. Readers discover where, when, and how Lean IT adds substantial value to the Lean Enterprise through integrated processes of planning, scheduling, execution, control, and decision making across the full spectrum of operations. * Part Two: Building Blocks of Information Systems explores the primary components of an enterprise information system and how these components may be integrated to improve the flow of information supporting value streams. Readers learn how information systems help organize and deliver knowledge when and where it's needed. * Part Three: Managing Change with IT demonstrates how the skillful combination of process and information technology improvements empowers people to continuously improve the Lean Enterprise. Readers develop the skills to exploit emerging information technology tools and change management methods, crafting a Lean IT framework-reducing waste, complexity, and lead time-while adding measurable value. Executives, managers, and improvement teams across a broad range of industries, as well as IT professionals, can apply the techniques described in this publication to improve performance, add value, and create competitive advantage. The book's clear style and practical focus also makes it an excellent textbook for upper-level undergraduate and graduate courses in business, operations management, and business information systems.
Author: George Koenigsaecker Publisher: CRC Press ISBN: 1439859884 Category : Business & Economics Languages : en Pages : 261
Book Description
Updated with new information, illustrations, and leadership tools, Leading the Lean Enterprise Transformation, Second Edition describes how the metrics used by Toyota drive every line item in a financial statement in the right direction. Rather than focus on Lean tools and principles, the new edition of this bestselling reference focuses on what ma
Author: Richard L. MacInnes Publisher: ISBN: 9781576811108 Category : Total quality management Languages : en Pages : 0
Book Description
This brand new version of our original Lean Enterprise Memory Jogger applies lean concepts to both services and transactional organizations. Answer this... would your customers "without question" recommend your service to friends or associates? The Lean Enterprise Memory Jogger for Service holds the key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.
Author: E. Murman Publisher: Springer ISBN: 1403907501 Category : Business & Economics Languages : en Pages : 365
Book Description
Lean Production transformed the way that companies think about production and manufacturing. This book provides a new challenge. It arises from the work of the Lean Aerospace Initiative at MIT and provides a new agenda and bold vision for the aerospace industry to take it out of crisis. It also redefines and develops the concept of Lean as a framework for enterprise transformation and this will be relevant and critical for all industries and enterprises.
Author: Bruce A. Henderson Publisher: CreateSpace ISBN: 9781511657037 Category : Industrial efficiency Languages : en Pages : 286
Book Description
Known worldwide in manufacturing among those striving to maximize productivity and create pull scheduling of production as "the yellow book," this is the premier how to book for companies going lean. Touted by experts everywhere as practical, down-to-earth, and easy to read, it warns of cultural issues that are certain to arise, and gives step by step instructions for making the transformation. It clearly explains such tools as continuous flow, value stream mapping, kanban, kaizen, six sigma, just-in-time (JIT), techniques for quick set-ups, and other pillars of the Toyota Production System. It's full of examples of value stream mapping, how kanban can resolve material supply issues, how kaizen brainstorming can result in startling improvements overnight, how just-in-me (JIT) frees mountains of money tied up in work-in-progress, why Six Sigma quality needs to be built in and not inspected in, how bottlenecks can be eliminated, kanban snafus spotted before they happen, and how instilling a championship mentality in cross-functional teams an lead to increased productivity and continuous improvement that doesn't stop after the initial kaizen event.
Author: James P. Womack Publisher: Simon and Schuster ISBN: 0743277791 Category : Business & Economics Languages : en Pages : 368
Book Description
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders. This text offers solutions to these problems.
Author: Debashis Sarkar
Author: Debashis Sarkar
Author: Jez Humble
Author: Debashis Sarkar
Author: Steve Bell
Author: George Koenigsaecker
Author: Richard L. MacInnes
Author: E. Murman
Author: James P. Womack
Author: Bruce A. Henderson
Author: James P. Womack