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Author: Jeannie Davis Publisher: Now Hear This ISBN: 9780944918043 Category : Customer services Languages : en Pages : 0
Book Description
Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards. And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait. It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line. Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service. This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your valued customers.
Author: Jeannie Davis Publisher: Now Hear This ISBN: 9780944918043 Category : Customer services Languages : en Pages : 0
Book Description
Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards. And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait. It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line. Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service. This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your valued customers.
Author: Edmund Harriss Publisher: The Experiment ISBN: 1615196846 Category : Juvenile Nonfiction Languages : en Pages : 40
Book Description
Learning meets wonder when you invite numbers to come play in your imagination! First think of One peeking out from the night Like a point, or a dot, or a shimmering light. But when One finds a friend to run from or run to, Then we can’t call both “One”—that new One must be Two! And should you want something to go in between, You’ll need a new number, a number like Three. Four makes a square when it’s standing around, But what would you see if it flies off the ground? And then when another new One comes to mind, Yell out its name if you know it . . . it’s Five! Do you like the way that these numbers are sounding? Then join our adventure to count beyond counting! Hello Numbers! What Can You Do? is not like any other counting book. As each “new One” appears on the scene, the numbers’ antics hint at ever-deeper math. Young readers ages 3 to 6 will not only count along, but begin to wonder about symmetry, angles, shapes, and more. Written by the mathematician-and-poet team Edmund Harriss and Houston Hughes, and illustrated by longstanding New York Times artist Brian Rea, this rollicking, rhyming book will take you to a whole new world of numbers.
Author: Kristi Blakeway Publisher: ISBN: 9781951131913 Category : Biography & Autobiography Languages : en Pages : 196
Book Description
Every one of us has a story worth hearing. In 2009, Kristi Blakeway invited her students to give back to the homeless in Canada's poorest neighborhood-Vancouver's Downtown Eastside. Rather than handing out food and clothing, Blakeway and her students invited the homeless to tell their stories. What was meant to be a one-day act of giving spiraled into a decade-long labor of love.Beyond HELLO is a compilation of stories from the streets blended with wisdom gained from those who have lost it all. Blakeway weaves life stories of the homeless community with her personal and unexpected journey into forgiveness. She encourages us all to go Beyond HELLO, to see those who are often invisible, to connect with compassion, and to rekindle the human spirit one conversation at a time. With each book sold, a donation will be made to A Better Life Foundation to buy a meal for someone living on the streets."Kristi's commitment to listen to people as they share their stories about who they are, where they come from and who they want to be touches upon the humanity of those who have been forgotten." Selina RobinsonBC Minister of Housing"Isolation is the single biggest cause of addiction and instability. By connecting with those in need, we deepen our understanding of the issues, create space for healing, and open our hearts to the solutions. I hope that everyone can see themselves through Kristi's example and help to create better lives for all of us. The time is now."Mark BrandCEO - Mark Brand Inc. & A Better Life Foundation
Author: Katherine Stone Publisher: Katherine Stone ISBN: Category : Family & Relationships Languages : en Pages : 460
Book Description
All that glitters isn't gold . . . sometimes it's love. In the lush, sun-bright splendor of southern California, three women, three friends, search for the courage to dream, to trust, to love. But there are dark secrets and hidden betrayals that must first be overcome. A terrible accident has stolen Allison Fitzgerald’s dreams, and it has taught her that life is too precious—and too fragile—to waste. So when she meets a man who evokes a passion in her that she has never known before, she surrenders to his love without questioning his secretive past. Gifted and beautiful actress Winter Carlyle has learned, from painful experience, that the people she loves always leave her, and that it is far too dangerous to care, and that she is only liked when she is pretending to be someone she is not. Still, she is willing to risk everything for the doctor who sees beyond the pretense . . . But is he willing to risk everything for her? Emily Rousseau only feels safe, only feels free, when she is behind the lens of her camera, safe and free from the men who want her, and want to hurt her. The portraits she takes are works of art, and there is one man, unlike any other man she has ever known, who sees not only the talent in her work, but the loveliness in her. But can she accept the love, and face the demons, that will free her from her past? Praise for the novels of Katherine Stone: “Remarkably romantic and thoroughly enchanting.”—Rendezvous on Pearl Moon “Poignant . . . Cass is an intrepid heroine, but it is Chase who wins our hearts when he refuses to allow Cass’s seeming betrayal to stop him from protecting his beloved.” —Midwest Book Review on Bed of Roses “Fairytale elements mix with those of a present day romance for . . . thoroughly enjoyable results.”—Kirkus Reviews on Rainbows “With this tightly woven, suspenseful plot, peopled with memorable characters, Stone has produced another surefire hit.”—Booklist on Imagine Love “Sweeping drama . . . Her most emotionally charged and intricate story of love yet.”—Romantic Times on Imagine Love “Alluring . . . Fascinating . . . Each page brings a new adventure, every plot twist another question begging to be answered.”—Rendezvous on Imagine Love Katherine Stone writes “in the vein of Danielle Steel and Sandra Brown”—Library Journal Katherine Stone's "high quality romance ranks right up there with Nora Roberts."—Booklist
Author: Sharon Cameron Publisher: Scholastic Inc. ISBN: 1338355988 Category : Young Adult Fiction Languages : en Pages : 372
Book Description
Author of Reese's Book Club YA Pick The Light in Hidden Places, Sharon Cameron, delivers an emotionally gripping and utterly immersive thriller, perfect for fans of Ruta Sepetys's Salt to the Sea. In 1946, Eva leaves behind the rubble of Berlin for the streets of New York City, stepping from the fiery aftermath of one war into another, far colder one, where power is more important than principles, and lies are more plentiful than the truth. Eva holds the key to a deadly secret: Project Bluebird -- a horrific experiment of the concentration camps, capable of tipping the balance of world power. Both the Americans and the Soviets want Bluebird, and it is something that neither should ever be allowed to possess. But Eva hasn't come to America for secrets or power. She hasn't even come for a new life. She has come to America for one thing: justice. And the Nazi that has escaped its net. Critically acclaimed author of The Light in Hidden Places Sharon Cameron weaves a taut and affecting thriller ripe with intrigue and romance in this alternately chilling and poignant portrait of the personal betrayals, terrifying injustices, and deadly secrets that seethe beneath the surface in the aftermath of World War II.
Author: Alessandro Mantelero Publisher: Springer Nature ISBN: 9462655316 Category : Law Languages : en Pages : 215
Book Description
This open access book focuses on the impact of Artificial Intelligence (AI) on individuals and society from a legal perspective, providing a comprehensive risk-based methodological framework to address it. Building on the limitations of data protection in dealing with the challenges of AI, the author proposes an integrated approach to risk assessment that focuses on human rights and encompasses contextual social and ethical values. The core of the analysis concerns the assessment methodology and the role of experts in steering the design of AI products and services by business and public bodies in the direction of human rights and societal values. Taking into account the ongoing debate on AI regulation, the proposed assessment model also bridges the gap between risk-based provisions and their real-world implementation. The central focus of the book on human rights and societal values in AI and the proposed solutions will make it of interest to legal scholars, AI developers and providers, policy makers and regulators. Alessandro Mantelero is Associate Professor of Private Law and Law & Technology in the Department of Management and Production Engineering at the Politecnico di Torino in Turin, Italy.
Author: James Admans Publisher: Riverdale Avenue Books LLC ISBN: 1626016372 Category : Religion Languages : en Pages : 114
Book Description
Beyond Worship started as a digital zine published Fort Washington Collegiate Church’s website with only a few contributors. Under the direction of Minister James Admans (they/them) and funded by the Calvin Institute of Christian Worship, the zine Beyond Worship sought to collect any written material by LGBTQIA+ authors that could be shared in a worship space. The goal was to not only demonstrate that LGBTQIA+ members of the church are accepted, but part of the community and have something to contribute. When Publisher Lori Perkins, a member of Fort Washington, read the zine, she was immediately inspired to expand upon the idea of belonging in a community not just to LGBTQIA+ members of Fort Washington, but any LGBTQIA+ person struggling to find a sense of belonging in a community that they can call home and wanting, but struggling, to find their relationship with a higher purpose. Beyond Worship seeks to show LGBTQIA+ people that they are divine, here for a reason, and have so much to contribute to their communities. Whether a poem, a short story, a psalm, a meditative guide, or an academic paper, each LGBTQIA+ author in this anthology explores what it means to find community and love in a society that tells them they are undeserving of both. From all over the world and from a variety of faith traditions, each author’s piece shows readers different ways of being in a world worth experiencing.
Author: Kyle Simpson Publisher: "O'Reilly Media, Inc." ISBN: 1491905263 Category : Computers Languages : en Pages : 278
Book Description
No matter how much experience you have with JavaScript, odds are you don’t fully understand the language. As part of the "You Don’t Know JS" series, this compact guide focuses on new features available in ECMAScript 6 (ES6), the latest version of the standard upon which JavaScript is built. Like other books in this series, You Don’t Know JS: ES6 & Beyond dives into trickier parts of the language that many JavaScript programmers either avoid or know nothing about. Armed with this knowledge, you can achieve true JavaScript mastery. With this book, you will: Learn new ES6 syntax that eases the pain points of common programming idioms Organize code with iterators, generators, modules, and classes Express async flow control with Promises combined with generators Use collections to work more efficiently with data in structured ways Leverage new API helpers, including Array, Object, Math, Number, and String Extend your program’s capabilities through meta programming Preview features likely coming to JS beyond ES6
Author: Victorya Michaels Rogers Publisher: Simon and Schuster ISBN: 141657140X Category : Family & Relationships Languages : en Pages : 277
Book Description
For women who long for serious commitment in a relationship, the harsh reality is that if they can't get a man to call them back for a second date, they will be doomed to a life of single-date relationships with no "till death do us part." Dating expert, Victorya Michaels Rogers, author of Finding a Man Worth Keeping, tells how in this book she went from no dates to being pursued by an Academy Award winner, a rock star, a gospel singer, a preacher, an athlete, and more--until she found the man she decided was worth keeping. Rogers has dating down to a science, and shares her expertise in sure-fire, guaranteed-to-work secrets. And the best part is that these secrets work for any single woman at any age--secrets that will teach readers how to: • Evaluate her own personal plusses and minuses and learn how to enhance her finest qualities while minimizing negatives. • Find eligible men, even involving friends and family in her search • Flirt just enough to get him to come over and ask her out • Charm her way through her first phone call • Dress for the first date • Establish rapport and relax in the first fifteen minutes of her first date • Keep the first-date conversation all about him so she can (1) see if he matches her "wish list" and (2) keep him interested in his favorite subject--himself. • Use body language, gestures, and vocal tone to communicate just what she wants him to know • Flatter a man with believable, genuine compliments • Know how far to go on the first date • Let him down easy if there's no "spark" • Not to scare him off by being too pushy Rogers has discovered the secrets to finding and keeping the man of your dreams and has proven that her methods work. She went on dates with more than one hundred men in eighteen months, 98 percent of whom asked her out for a second date. Written for women, by a woman who practiced what she preaches, this book is guaranteed to teach women how to transform their repeat-date ratio.
Author: Jeannie Davis
Author: Jeannie Davis
Author: Edmund Harriss
Author: 
Author: Kristi Blakeway
Author: Katherine Stone
Author: Sharon Cameron
Author: Alessandro Mantelero
Author: James Admans
Author: Kyle Simpson
Author: Victorya Michaels Rogers