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Better Knowledge with Social Media? Exploring the Roles of Social Capital and Organizational Knowledge Management

Better Knowledge with Social Media? Exploring the Roles of Social Capital and Organizational Knowledge Management PDF Author: Pratyush Bharati
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Book Description
Purpose - The purpose of this paper is to explore social media's impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach - Theory-confirming, quantitative study using panel data collected through web-based survey. Findings - The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications - All survey respondents were from the U.S., which may limit the generalizability of the findings. The authors also call for more research in establishing the time sequence in the proposed causal relations and in the individual level mechanism through which social media promotes organizational knowledge quality. Practical implications - This study highlights both the potential and limitations of social media in promoting organizational knowledge management. Businesses must consciously manage the assimilation and use of social media to benefit from them. Originality/value - The authors position the study at the intersection of social media, social capital, and knowledge management and explicate how social media work through social capital and organizational knowledge management efforts to affect knowledge quality.

Better Knowledge with Social Media? Exploring the Roles of Social Capital and Organizational Knowledge Management

Better Knowledge with Social Media? Exploring the Roles of Social Capital and Organizational Knowledge Management PDF Author: Pratyush Bharati
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

Book Description
Purpose - The purpose of this paper is to explore social media's impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach - Theory-confirming, quantitative study using panel data collected through web-based survey. Findings - The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications - All survey respondents were from the U.S., which may limit the generalizability of the findings. The authors also call for more research in establishing the time sequence in the proposed causal relations and in the individual level mechanism through which social media promotes organizational knowledge quality. Practical implications - This study highlights both the potential and limitations of social media in promoting organizational knowledge management. Businesses must consciously manage the assimilation and use of social media to benefit from them. Originality/value - The authors position the study at the intersection of social media, social capital, and knowledge management and explicate how social media work through social capital and organizational knowledge management efforts to affect knowledge quality.

Knowledge and Social Capital

Knowledge and Social Capital PDF Author: Eric Lesser
Publisher: Routledge
ISBN: 1136390456
Category : Business & Economics
Languages : en
Pages : 337

Book Description
Social capital - the informal networks, trust and common understanding among individuals in an organization - determines major competitive advantages in today's networked economy. Knowledge and Social Capital explains how social capital can drive collaboration, reconcile an organization's internal and external labor markets, and improve organizational effectiveness. This edited compilation of authoritative articles helps readers understand how they can build and capitalize on their own organizations' social capital. Knowledge and Social Capital teaches core principles and important strategies to a range of executives, including organizational development specialists, corporate strategists, and knowledge management professionals. Readers will learn how an organization can:

Social Media for Knowledge Management Applications in Modern Organizations

Social Media for Knowledge Management Applications in Modern Organizations PDF Author: Di Virgilio, Francesca
Publisher: IGI Global
ISBN: 1522528989
Category : Computers
Languages : en
Pages : 410

Book Description
In the digital age, numerous technological tools are available to enhance business processes. When used effectively, knowledge sharing and organizational success are significantly increased. Social Media for Knowledge Management Applications in Modern Organizations is a pivotal reference source for the latest research findings on the role of social media, information technology, and knowledge management in business today. Featuring extensive coverage on relevant areas such as digital business, resource management, and consumer behavior, this publication is an ideal resource for managers, corporate trainers, researchers, academics, and students interested in emerging perspectives on social media for knowledge management applications.

Harnessing Social Media as a Knowledge Management Tool

Harnessing Social Media as a Knowledge Management Tool PDF Author: Chugh, Ritesh
Publisher: IGI Global
ISBN: 1522504966
Category : Business & Economics
Languages : en
Pages : 417

Book Description
Knowledge is a valuable resource that must be managed well for any organization to thrive. Proper knowledge management practices can improve business processes by creating value, however, the available tools meant to aid in the creation, collection, and storage of information have drastically changed since the emergence of social media. By using this collaborative online application for engaging with information, organizations are able to precisely disseminate knowledge to the correct audience. Harnessing Social Media as a Knowledge Management Tool explores the usage of social media in managing knowledge from multiple dimensions highlighting the benefits, opportunities and challenges that are encountered in using and implementing social media. This publication endeavors to provide a thorough insight into the role of social media in knowledge management from both an organizational and individualistic perspective. This book elucidates emerging strategies perfect for policy makers, managers, advertisers, academics, students, and organizations who wish to effectively manage knowledge through social media.

Organizations as Knowledge Systems

Organizations as Knowledge Systems PDF Author: H. Tsoukas
Publisher: Springer
ISBN: 0230524540
Category : Business & Economics
Languages : en
Pages : 322

Book Description
Knowledge has only recently been widely recognized as an organizational asset, the effective management of which can afford a firm competitive advantage. This book takes an interdisciplinary approach to knowledge management relating it to business strategy, dynamic capabilities and firm performance. Some of the most eminent scholars in management have contributed to this timely book, including John Seely Brown, Chris Argyris, Georg von Krogh, Soumitra Dutta, Howard Thomas and John McGee, Arie Lewin and Silvia Massini. The book offers practitioners and students alike state of the art research in the field of organizational knowledge and management

ICICKM2015-12th International Conference on Intellectual Capital Knowledge Management & Organisational Learning

ICICKM2015-12th International Conference on Intellectual Capital Knowledge Management & Organisational Learning PDF Author: Vincent Ribière and Lugkana Worasinchai
Publisher: Academic Conferences and publishing limited
ISBN: 1910810738
Category : Business & Economics
Languages : en
Pages : 471

Book Description


In Good Company How Social Capital Makes Organizations Work

In Good Company How Social Capital Makes Organizations Work PDF Author: Don Cohen
Publisher:
ISBN: 9780875849133
Category :
Languages : en
Pages : 224

Book Description
Knowledge has always resided in organizations-but it wasn't until the Information Age put a premium on ideas that intellectual capital was recognized as a critical resource. Now, forces like technology, globalization, and the rise of free agency and virtual workplaces are bringing another form of "hidden" capital to the forefront. In Good Company is the first book to examine the role that social capital-a company's "stock" of human connections such as trust, personal networks, and a sense of community-plays in thriving organizations. Written by leading knowledge management experts Don Cohen and Laurence Prusak, this groundbreaking book argues that social capital is so integral to business life that without it, cooperative action-and consequently productive work-isn't possible. The authors help today's leaders understand the nature and value of social capital, suggest ways they can encourage and enhance it, and explore how they can protect this vital but increasingly vulnerable resource in a volatile, virtual world. Drawing on major social and economic theories, and the experiences of organizations including the World Bank, Aventis Pharma, Alcoa, Russell Reynolds, and UPS, In Good Company identifies the social elements that contribute to knowledge sharing, innovation, and high productivity. The authors convincingly show how almost every managerial decision-from hiring, firing, and promotion to implementing new technologies to designing office space-is an opportunity for social capital investment or loss. They also reveal the benefits that derive from investments in social capital, such as greater commitment and cooperation, increased talent retention, and more intelligent responses to customer needs. A landmark book on the critical role that relationships play in organizational success, In Good Company helps employees at all levels recognize the power of social capital to help people work better, and make organizations better places to work. Don Cohen is a writer, consultant, and the editor of Knowledge Directions . Laurence Prusak is Executive Director of the IBM Institute for Knowledge Management and co-author of Working Knowledge: How Organizations Manage What They Know .

Research Anthology on Strategies for Using Social Media as a Service and Tool in Business

Research Anthology on Strategies for Using Social Media as a Service and Tool in Business PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 179989021X
Category : Computers
Languages : en
Pages : 1865

Book Description
Social media has become an integral part of society as social networking has become a main form of communication and human interaction. To stay relevant, businesses have adopted social media tactics to interact with consumers, conduct business, and remain competitive. Social technologies have reached a vital point in the business world, being essential in strategic decision-making processes, building relationships with consumers, marketing and branding efforts, and other important areas. While social media continues to gain importance in modern society, it is essential to determine how it functions in contemporary business. The Research Anthology on Strategies for Using Social Media as a Service and Tool in Business provides updated information on how businesses are strategically using social media and explores the role of social media in keeping businesses competitive in the global economy. The chapters will discuss how social tools work, what services businesses are utilizing, both the benefits and challenges to how social media is changing the modern business atmosphere, and more. This book is essential for researchers, instructors, social media managers, business managers, students, executives, practitioners, industry professionals, social media analysts, and all audiences interested in how social media is being used in modern businesses as both a service and integral tool.

Research Handbook on Knowledge Transfer and International Business

Research Handbook on Knowledge Transfer and International Business PDF Author: Khan, Zaheer
Publisher: Edward Elgar Publishing
ISBN: 1788976118
Category : Business & Economics
Languages : en
Pages : 256

Book Description
This comprehensive and engaging Research Handbook provides a full examination of the modes and mechanisms of international knowledge transfer. Furthermore, it also provides in-depth insights into international knowledge transfer related challenges faced by multinational enterprises (MNEs).

Information Retrieval and Social Media Mining

Information Retrieval and Social Media Mining PDF Author: María N. Moreno García
Publisher: MDPI
ISBN: 3036502467
Category : Technology & Engineering
Languages : en
Pages : 144

Book Description
This book presents diverse contributions related to some of the latest advances in the field of personalization and recommender systems, as well as social media and sentiment analysis. The work comprises several articles that address different problems in these areas by means of recent techniques such as deep learning, methods to analyze the structure and the dynamics of social networks, and modern language processing approaches for sentiment analysis, among others. The proposals included in the book are representative of some highly topical research directions and cover different application domains where they have been validated. These go from the recommendation of hotels, movies, music, documents, or pharmacy cross-selling to sentiment analysis in the field of telemedicine and opinion mining on news, also including the study of social capital on social media and dynamics aspects of the Twitter social network.