Best Practices for Corporate Libraries PDF Download

Author: Charles Harmon
Publisher: Scarecrow Press
ISBN: 0810887495
Category : Language Arts & Disciplines
Languages : en
Pages : 119

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Book Description
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.

Author: Marjorie J. Porter
Publisher: Bloomsbury Publishing USA
ISBN: 1598847384
Category : Language Arts & Disciplines
Languages : en
Pages : 352

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Book Description
In this book, experts in the field describe best practices based on their experiences in corporate libraries worldwide. With information driving today's global economy, corporate librarians must become even more proactive in their daily assignments. Best Practices for Corporate Libraries will help them do just that through a series of papers that offer an international array of opinion and practice methods. This book showcases current practices in corporate library functions and suggests best practices for current librarians. It also examines some of the changes in librarianship that have arisen from changes in how information is provided and how corporations are now organized. Topics covered include library service functions, return on investment, measurements and evaluation, collaboration, communication and outreach in corporations, managing changes in the corporation and in the library, and legal issues such as intellectual property concerns. Drawing from the experience of 25 contributors, the book includes chapters covering corporate libraries in the United States, United Kingdom, India, Barbados, and Nigeria.

Author: Charles Harmon
Publisher: Scarecrow Press
ISBN: 0810887533
Category : Language Arts & Disciplines
Languages : en
Pages : 163

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Book Description
Just as Andrew Carnegie’s support changed the landscape of public libraries in America, Apple’s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services—not just their catalogs—available on an array of mobile devices. Mobile Library Servicesprovides 11 proven ways to reach out to mobile users and increase your library’s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size.

Author: Valerie S. Gordon
Publisher: Rowman & Littlefield
ISBN: 1442262710
Category : Language Arts & Disciplines
Languages : en
Pages : 179

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Book Description
Here’s an easy-to-follow, practical, easily-implementable, 21st-Century marketing book for academic and special libraries. Written by two practicing librarians who are passionate about communicating with users, the book provides both the inspiration and drive to market your library and practical tips and suggestions on how to do that effectively. Topics covered include: The process of planning a marketing campaign and how some time spent on planning at the outset can help keep you focused and help you determine your level of success. The importance of using brands and brand identity to help you establish your library’s brand and market that aggressively to your users and potential users. Brand consistency is stressed here. Marketing tools: Digital publications, Social media, Visual and print marketing materials, Personal interactions Events you can use throughout the year. For each topic, we will talk about best practices, what works, what often doesn’t, and we share best concise case studies from all types of academic and special libraries.

Author: Charles Harmon
Publisher: Rowman & Littlefield
ISBN: 0810887509
Category : Education
Languages : en
Pages : 135

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Book Description
If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.

Author: Kathy Dempsey
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 316

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Book Description
"The Accidental Library Marketer fills a need for library professionals and paraprofessionals who find themselves in an awkward position: They need to promote their libraries and services in the age of the internet, but they've never been taught how to do it effectively. This results-oriented A-to-Z guide by Kathy Dempsey--long-time editor of the Marketing Library Services newsletter--reveals the missing link between the everyday promotion librarians actually do and the "real marketing" that's guaranteed to assure funding, excite users, and build stronger community relationships. Combining real-life examples, expert advice, and checklists in a reader-friendly style, The Accidental Library Marketer is the complete how-to resource for successful library marketing and promotion."--Cover.

Author: Shilpa S. Waghchoure
Publisher: Ess Ess Publication
ISBN: 9788170007753
Category : Academic libraries
Languages : en
Pages : 0

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Book Description
The global changes, particularly in the field of Information and Communication Technology (ICT) have had an impact on the functioning of academic libraries. The developments in ICT have changed the users' expectations in different ways, causing the ways librarians build a collection and give services to the end users to vary from recent past practices. To meet the demands of end-users effectively, the academic libraries need to identify and adopt good practices and benchmarks. Library and information system (LIS)?management is the basic and core activity which helps the user community in identifying and accessing knowledge resources in an academic institution. It is comprised of the activities performed in relation to the development of vision, mission and policies of the library, stock verification methods, budgeting and reporting, manpower development, basic amenities and facilities, as well as collection development management or information resources development. LIS management is also concerned with strategic planning of LIS in present and future operations. Identifying and internalizing best practices in the management and administrative functions at regular intervals would enhance the collection development process, services dissemination, and use of the library as a whole. A total of 21 case studies from various institutions have been presented here in an attempt to compile the case studies of the best practices used by the contributors in their libraries. This book will help the library professional who want to get NAAC accreditation in their institutions. [Subject: Library and Information Science]

Author: Peggy Johnson
Publisher: American Library Association
ISBN: 0838916899
Category : Language Arts & Disciplines
Languages : en
Pages : 542

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Book Description
As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.

Author: Peggy Johnson
Publisher: American Library Association
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 542

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Book Description
Technical Services Quarterly declared that the third edition “must now be considered the essential textbook for collection development and management … the first place to go for reliable and informative advice." For the fourth edition expert instructor and librarian Johnson has revised and freshened this resource to ensure its timeliness and continued excellence. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues. Thorough consideration is given to traditional management topics such as organization of the collection, weeding, staffing, and policymaking;cooperative collection development and management;licenses, negotiation, contracts, maintaining productive relationships with vendors and publishers, and other important purchasing and budgeting topics;important issues such as the ways that changes in information delivery and access technologies continue to reshape the discipline, the evolving needs and expectations of library users, and new roles for subject specialists, all illustrated using updated examples and data; andmarketing, liaison activities, and outreach. As a comprehensive introduction for LIS students, a primer for experienced librarians with new collection development and management responsibilities, and a handy reference resource for practitioners as they go about their day-to-day work, the value and usefulness of this book remain unequaled.

Author: Gretchen L. Hoffman
Publisher: Rowman & Littlefield
ISBN: 1538108526
Category : Language Arts & Disciplines
Languages : en
Pages : 394

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Book Description
Libraries organize their collections to help library users find what they need. Organizing library collections may seem like a straightforward and streamlined process, but it can be quite complex, and there is a large body of theory and practice that shape and support this work. Learning about the organization of library collections can be challenging. Libraries have a long history of organizing their collections, there are many principles, models, standards, and tools used to organize collections, and theory and practice are changing constantly. Written for beginning library science students, Organizing Library Collections: Theory and Practice introduces the theory and practice of organizing library collections in a clear, straightforward, and understandable way. It explains why and how libraries organize their collections, and how theory and practice work together to help library users. It introduces basic cataloging and metadata theory, describes and evaluates the major cataloging and metadata standards and tools used to organize library collections, and explains, in general, how all libraries organize their collections in practice. Yet, this book not only introduces theory and practice in general, it introduces students to a wide range of topics involved in organizing library collections. This book explores how academic, public, school, and special libraries typically organize their collections and why. It also discusses standardization and explains how cataloging and metadata standards and policies are developed. Ethical issues also are explored and ethical decision-making is addressed. In addition, several discussion questions and class activities reinforce concepts introduced in each chapter. Students should walk away from this book understanding why and how libraries organize their collections.