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Author: Gregory Feltenberger Publisher: Medical Group Management Association/Center for Research in Ambulatory Health Care Administration ISBN: 9781568294834 Category : Business & Economics Languages : en Pages : 300
Book Description
A practice's long-term success is directly related to its ability to identify, predict, and adjust for changes. Benchmarking, when used properly, is the best tool for overcoming these challenges.
Author: Jason Saul Publisher: Turner Publishing Company ISBN: 1618589105 Category : Business & Economics Languages : en Pages : 137
Book Description
The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking—and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a “success equation” that helps you measure your organization’s performance, how to make sure to measure what matters, how to choose your benchmarking partners—and what you can learn from the “wrong” partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today’s market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It’s something you can’t afford not to do—especially since you can do it for free!
Author: Jason Saul Publisher: Fieldstone Alliance ISBN: 0940069431 Category : Business & Economics Languages : en Pages : 114
Book Description
The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!
Author: Gregory S. Feltenberger Publisher: Medical Group Management Association/Center for Research in Ambulatory Health Care Administration ISBN: 9781568292892 Category : Benchmarking (Management) Languages : en Pages : 276
Book Description
Benchmarking through the interpretation and communication of medical practice data is a necessity in today's health care environment, but how does a practice truly measure and evaluate its "performance"?
Author: Marvin T. Howell Publisher: CRC Press ISBN: 1439811202 Category : Business & Economics Languages : en Pages : 156
Book Description
Critical-to-success factors (CSFs) have become essential elements to strategic planning and no business can achieve consistent success without effectively adopting them. To take full advantage of CSFs, however, an organization must first understand what they are and how they can be used to drive organizational initiatives and processes. Critical Su
Author: Mardi Coers Publisher: ISBN: 9781601971883 Category : Benchmarking (Management) Languages : en Pages :
Book Description
Publisher Provided Annotation As one of the titles in the American Productivity & Quality Center's Passport to Success series, Benchmarking provides readers with a comprehensive understanding of what it takes to achieve benchmarking success. Based on years of research into the practices of leading organizations, this book, written by experienced APQC benchmarkers, highlights various types of benchmarking and APQC's benchmarking methodology. Readers can track their own progress and identify benchmarking landmarks. Supported by examples of best practices and tips from actual practitioners, it examines preparation and planning, participation, data collection, data analysis, and measurement. This 86-page book is retail priced at $19.95. An excerpt from Benchmarking: "The first vitally important step in a successful benchmarking initiative is clearly defining the objectives and the desired outcomes. While benchmarking cannot eliminate competition, its outcomes can include information on how to redesign processes to make your organization more competitive, improve quality, reduce costs and cycle time, and increase the satisfaction levels of external and internal customers. To define your specific objectives and desired outcomes, ask the individuals involved in deciding to benchmark to answer the following questions: What are we trying to accomplish?; What is the current state?"
Author: Cynthia Raybourn Publisher: Amer Productivity Center ISBN: 9781928593249 Category : Business & Economics Languages : en Pages : 86
Book Description
As one of the titles in the American Productivity & Quality Center's Passport to Success series, Benchmarking provides readers with a comprehensive understanding of what it takes to achieve benchmarking success. Based on years of research into the practices of leading organizations, this book, written by experienced APQC benchmarkers, highlights various types of benchmarking and APQC's benchmarking methodology. Readers can track their own progress and identify benchmarking landmarks. Supported by examples of best practices and tips from actual practitioners, it examines preparation and planning, participation, data collection, data analysis, and measurement. This 86-page book is retail priced at $19.95. An excerpt from Benchmarking: "The first vitally important step in a successful benchmarking initiative is clearly defining the objectives and the desired outcomes. While benchmarking cannot eliminate competition, its outcomes can include information on how to redesign processes to make your organization more competitive, improve quality, reduce costs and cycle time, and increase the satisfaction levels of external and internal customers. To define your specific objectives and desired outcomes, ask the individuals involved in deciding to benchmark to answer the following questions: What are we trying to accomplish?; What is the current state?"
Author: Anthony Kelly Publisher: Routledge ISBN: 1134518889 Category : Education Languages : en Pages : 175
Book Description
Benchmarking is a term used by the DfEE and OFSTED to describe a school's performance against a national or local average. This useful guide helps senior management teams of schools or colleges, to undertake their own benchmarking, with the aim of increasing effectiveness and improvement. Tony Kelly looks at the different types of benchmarking and what should be benchmarked and why. He discusses the possibility of forming a benchmarking partnership with another organisation which is acknowledged to be better performing. He also addresses the process of forming a benchmarking team within a school or college. Practical guidance is provided on techniques such as making an effectiveness comparison, targeting for improvement, and producing target-setting tables and benchmarking comparison charts. The content of the book has been based on extensive research from the UK and overseas. It provides step-by-step advice, photocopiable templates and suggestions for further reading.
Author: Joint Commission Resources, Inc Publisher: Joint Commission Resources ISBN: 1599406160 Category : Medical Languages : en Pages : 212
Book Description
Benchmarking--comparing one's performance against internal or external sources--can be the cornerstone of many performance improvement initiatives in health care organizations. These projects are carried out for a variety of reasons: to enhance patient outcomes, streamline patient care delivery systems, reduce costs, and comply with local, state, or national initiatives, including accreditation and health care reform requirements. For organizations to successfully accomplish these objectives, they must be able to benchmark their performance within their facilities, over time, and against other organizations. Benchmarking in Health Care is an updated edition of a JCR best seller that provides organizations with step-by-step instructions to successfully design and implement benchmarking projects in their facilities as part of comprehensive performance improvement programs. Topics covered include the following: * Defining internal and external benchmarking * Complying with Joint Commission and Joint Commission * International benchmarking-related standards * Planning and organizing a benchmarking project, including gaining leadership support and assembling and organizing a team * Choosing appropriate benchmarking partners * Identifying and using appropriate global benchmarking databases * Collecting, analyzing, benchmarking, and presenting data * Using benchmarking data to drive improvement * Case studies from organizations around the world that are using benchmarking projects as integral components of performance improvement initiatives Help your staff to design and implement a successful benchmarking project in your organization!
Author: H. James Harrington
Author: H. James Harrington
Author: Gregory Feltenberger
Author: Jason Saul
Author: Jason Saul
Author: Gregory S. Feltenberger
Author: Marvin T. Howell
Author: Mardi Coers
Author: Cynthia Raybourn
Author: Anthony Kelly
Author: Joint Commission Resources, Inc