Author: Amy Gallo Publisher: Harvard Business Review Press ISBN: 1633692167 Category : Business & Economics Languages : en Pages : 157
Book Description
Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author: Mary Scannell Publisher: McGraw Hill Professional ISBN: 0071743669 Category : Business & Economics Languages : en Pages : 240
Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: M. Aguirre Publisher: Universidad de Deusto ISBN: 849830511X Category : Language Arts & Disciplines Languages : en Pages : 201
Book Description
This book is about two prominent issues: conflict prevention, and the media. Conflict prevention is a challenging concept for the media because journalists normally work on current affairs: reporting what is going on now, not trying to change the course of events in the medium or long term. However, the media can also play a determinant role in conflict prevention by providing swift and reliable information of emerging or potential conflicts to local and external actors. Governments, international organizations and public opinion alike need in-depth understanding of pre- and post-conflict social, economic, cultural and political environments in order to fully understand the benefits and feasibility of preventive policies.
Author: Anthony J Regan Publisher: ANU Press ISBN: 1921934247 Category : History Languages : en Pages : 607
Book Description
One of the most beautiful island groups of the Pacific, Bougainville has a remarkable history. Tragically, it is as the site of devastating civil conflict that Bougainville is perhaps best known. In exploring the rich environmental, cultural and social heritage of Bougainville before the conflict, this collection provides an insight into the long-term causes of the crisis. In doing so, it surveys such topics as Bougainville’s prehistory and traditional cultures, the impact of German and Australian colonialism, the attempts by disparate local cultures to find a common identity, the assertion of political autonomy in the face of coercion to integrate with Papua New Guinea, and contemporary efforts to resolve conflict and plan a viable future. A landmark collaboration between expert commentators on Bougainville and Bougainvilleans themselves, this volume provides a comprehensive picture for those seeking to understand Bougainville’s history and future directions. Bougainville before the conflict was published in association with the State, Society and Governance in Melanesia Project, which is supported by The Australian National University and the Commonwealth of Australia.
Author: John D. Byrnes Publisher: Scarecrow Press ISBN: 9780810843974 Category : Education Languages : en Pages : 244
Book Description
Rather than look strictly at violence and its implications - fatalities, crime, and assault - this work instead looks ahead, in order to prevent violence rather than simply to act in reaction to it. By using a methodology of "Aggression Management", those responsible for the safety of others may circumvent the standard practice of mere "conflict resolution" by dealing with the problem before it creates conflict. Because everyone experiences and manages anger differently, "Aggression Management" teaches readers not only how to measure their own aggression, but that of others as well. The result empowers the reader to stop problems before they even develop.
Author: Amanda Ripley Publisher: Simon and Schuster ISBN: 1982128577 Category : Business & Economics Languages : en Pages : 368
Book Description
"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Author: Patricia M. Porter Publisher: ISBN: 9780991374427 Category : Languages : en Pages : 78
Book Description
Conquer the fear of conflict and its damage to working relationships.Does avoiding conflict to ?keep the peace? mean key issuesgo unaddressed? Learn simple ways to firmly address conflictissues before they erupt into major problems at work or home.In this book, you will learn to: Recognize conflict avoidance, Deal with passive-aggressive behavior, Change conflict-avoidant behavior in yourself and others, Become skilled at addressing avoiders, Understand conflict avoidance as a strategy
Author: Rebecca J. Bailey Publisher: ISBN: Category : History Languages : en Pages : 308
Book Description
On May 19, 1920, gunshots rang through the streets of Matewan, West Virginia, in an event soon known as the "Matewan Massacre." Most historians of West Virginia and Appalachia see this event as the beginning of a long series of tribulations known as the second Mine Wars. But was it instead the culmination of an even longer series of proceedings that unfolded in Mingo County, dating back at least to the Civil War? Matewan Before the Massacre provides the first comprehensive history of the area, beginning in the late eighteenth century continuing up to the Massacre. It covers the relevant economic history, including the development of the coal mine industry and the struggles over land ownership; labor history, including early efforts of unionization; transportation history, including the role of the N&W Railroad; political history, including the role of political factions in the county's two major communities--Matewan and Williamson; and the impact of the state's governors and legislatures on Mingo County.
Author: Amy Gallo
Author: Scott Warrick
Author: Mary Scannell
Author: M. Aguirre
Author: Anthony J Regan
Author: Dominik Geppert
Author: John D. Byrnes
Author: Amanda Ripley
Author: Patricia M. Porter
Author: Rebecca J. Bailey