Author: Jeb Blount
Publisher: John Wiley & Sons
ISBN: 0470599111
Category : Business & Economics
Languages : en
Pages : 214
Book Description
The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.
People Buy You
Author: Jeb Blount
Publisher: John Wiley & Sons
ISBN: 0470599111
Category : Business & Economics
Languages : en
Pages : 214
Book Description
The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.
Publisher: John Wiley & Sons
ISBN: 0470599111
Category : Business & Economics
Languages : en
Pages : 214
Book Description
The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.
Blind Spots
Author: Alexandra Levit
Publisher: Penguin
ISBN: 1101544945
Category : Business & Economics
Languages : en
Pages : 217
Book Description
"You want-you need-Alexandra Levit as your guide." -Daniel H. Pink, New York Times bestselling author of Drive There's been a major paradigm shift in business practices and the workplace. Alexandra Levit tells readers what no longer holds true for getting ahead today, and debunks business myths that are more dangerous and less viable than ever-given the current climate of ethical scrutiny and intense competition-including it's best to climb the ladder as fast as possible, and that employers want you to be yourself. Levit offers something better in place of these myths: practical advice on what it really takes to succeed in this new values-driven environment.
Publisher: Penguin
ISBN: 1101544945
Category : Business & Economics
Languages : en
Pages : 217
Book Description
"You want-you need-Alexandra Levit as your guide." -Daniel H. Pink, New York Times bestselling author of Drive There's been a major paradigm shift in business practices and the workplace. Alexandra Levit tells readers what no longer holds true for getting ahead today, and debunks business myths that are more dangerous and less viable than ever-given the current climate of ethical scrutiny and intense competition-including it's best to climb the ladder as fast as possible, and that employers want you to be yourself. Levit offers something better in place of these myths: practical advice on what it really takes to succeed in this new values-driven environment.
LIFE
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
LIFE
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
LIFE
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
Publisher:
ISBN:
Category :
Languages : en
Pages : 204
Book Description
LIFE Magazine is the treasured photographic magazine that chronicled the 20th Century. It now lives on at LIFE.com, the largest, most amazing collection of professional photography on the internet. Users can browse, search and view photos of today’s people and events. They have free access to share, print and post images for personal use.
Theophilus North
Author: Matthew Burnett
Publisher: Samuel French, Inc.
ISBN: 9780573630415
Category : Drama
Languages : en
Pages : 112
Book Description
It is the spring of 1926. Thirty year old Theophilus North quits his teaching post in New Jersey and embarks on a quest for fun, adventure and his place in the world. His used car breaks down in Newport, Rhode Island, and he is stranded in this city of renowned wealth. Theophilus becomes involved in the lives and troubles of Newport's residents and is changed by the lessons he learns through them. Effective with minimal sets, properties and costumes, this touching, funny and insightful charmer is exceptionally easy to produce
Publisher: Samuel French, Inc.
ISBN: 9780573630415
Category : Drama
Languages : en
Pages : 112
Book Description
It is the spring of 1926. Thirty year old Theophilus North quits his teaching post in New Jersey and embarks on a quest for fun, adventure and his place in the world. His used car breaks down in Newport, Rhode Island, and he is stranded in this city of renowned wealth. Theophilus becomes involved in the lives and troubles of Newport's residents and is changed by the lessons he learns through them. Effective with minimal sets, properties and costumes, this touching, funny and insightful charmer is exceptionally easy to produce
The Story of the Sea
Author: Arthur Quiller-Couch
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 800
Book Description
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages : 800
Book Description
The Drowning Sea
Author: Sarah Stewart Taylor
Publisher: Minotaur Books
ISBN: 1250826667
Category : Fiction
Languages : en
Pages : 284
Book Description
"The bucolic setting, emphasis on family and leisurely pace make for a nice end run around traditional police procedurals." —The New York Times Book Review In The Drowning Sea, Sarah Stewart Taylor returns to the critically acclaimed world of Maggie D’arcy with another atmospheric mystery so vivid readers will smell the salt in the air and hear the wind on the cliffs. For the first time in her adult life, former Long Island homicide detective Maggie D’arcy is unemployed. No cases to focus on, no leads to investigate, just a whole summer on a remote West Cork peninsula with her teenage daughter Lilly and her boyfriend, Conor and his son. The plan is to prepare Lilly for a move to Ireland. But their calm vacation takes a dangerous turn when human remains wash up below the steep cliffs of Ross Head. When construction worker Lukas Adamik disappeared months ago, everyone assumed he had gone home to Poland. Now that his body has been found, the guards, including Maggie's friends Roly Byrne and Katya Grzeskiewicz, seem to think he threw himself from the cliffs. But as Maggie gets to know the residents of the nearby village and learns about the history of the peninsula and its abandoned Anglo Irish manor house, once home to a famous Irish painter who died under mysterious circumstances, she starts to think there's something else going on. Something deadly. And when Lilly starts dating one of the dead man's friends, Maggie grows worried about her daughter being so close to another investigation and about what the investigation will uncover. Old secrets, hidden relationships, crime, and village politics are woven throughout this small seaside community, and as the summer progresses, Maggie is pulled deeper into the web of lies, further from those she loves, and closer to the truth.
Publisher: Minotaur Books
ISBN: 1250826667
Category : Fiction
Languages : en
Pages : 284
Book Description
"The bucolic setting, emphasis on family and leisurely pace make for a nice end run around traditional police procedurals." —The New York Times Book Review In The Drowning Sea, Sarah Stewart Taylor returns to the critically acclaimed world of Maggie D’arcy with another atmospheric mystery so vivid readers will smell the salt in the air and hear the wind on the cliffs. For the first time in her adult life, former Long Island homicide detective Maggie D’arcy is unemployed. No cases to focus on, no leads to investigate, just a whole summer on a remote West Cork peninsula with her teenage daughter Lilly and her boyfriend, Conor and his son. The plan is to prepare Lilly for a move to Ireland. But their calm vacation takes a dangerous turn when human remains wash up below the steep cliffs of Ross Head. When construction worker Lukas Adamik disappeared months ago, everyone assumed he had gone home to Poland. Now that his body has been found, the guards, including Maggie's friends Roly Byrne and Katya Grzeskiewicz, seem to think he threw himself from the cliffs. But as Maggie gets to know the residents of the nearby village and learns about the history of the peninsula and its abandoned Anglo Irish manor house, once home to a famous Irish painter who died under mysterious circumstances, she starts to think there's something else going on. Something deadly. And when Lilly starts dating one of the dead man's friends, Maggie grows worried about her daughter being so close to another investigation and about what the investigation will uncover. Old secrets, hidden relationships, crime, and village politics are woven throughout this small seaside community, and as the summer progresses, Maggie is pulled deeper into the web of lies, further from those she loves, and closer to the truth.
Life
People Love You
Author: Jeb Blount
Publisher: John Wiley & Sons
ISBN: 1118555880
Category : Business & Economics
Languages : en
Pages : 199
Book Description
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.
Publisher: John Wiley & Sons
ISBN: 1118555880
Category : Business & Economics
Languages : en
Pages : 199
Book Description
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.