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Benchmarking Water Services

Benchmarking Water Services PDF Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Benchmarking Water Services

Benchmarking Water Services PDF Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Bayley Scales of Infant Development

Bayley Scales of Infant Development PDF Author: Nancy Bayley
Publisher:
ISBN:
Category : Examinations
Languages : en
Pages : 178

Book Description


VOLUNTARY GUIDELINES ON NATIONAL FOREST MONITORING

VOLUNTARY GUIDELINES ON NATIONAL FOREST MONITORING PDF Author: Food and Agriculture Organization of the United Nations
Publisher: Food & Agriculture Org.
ISBN: 9251096198
Category : Technology & Engineering
Languages : en
Pages : 76

Book Description
National information needs on forests have grown considerably in recent years, evolving from forest area and growing stock information to key aspects of sustainable forest management, such as the role of forests in the conservation of biodiversity and the provision of other ecosystem services. More recently, information on changes in carbon stocks, socio-economic aspects including the contribution to livelihoods and poverty reduction, governance and broader land use issues has become critical for national planning.

The North American Mosaic

The North American Mosaic PDF Author: Commission for Environmental Cooperation (Montréal, Québec). Secretariat
Publisher:
ISBN:
Category : Agriculture
Languages : en
Pages : 240

Book Description
The North American Mosaic has four overarching features. First, it is, to the extent feasible, based on comparable information on the status and trends of major indicators of the state of the environment in Canada,Mexico, and the United States. Second, the report confirms that these three countries together make up an incredibly complex, dynamic, and interconnected ecosystem in which humans play a dominant and decisive role. Third, the report raises important and sometimes disquieting questions concerning the sustainability of some current trends. Finally, the report is a reminder that our economic, social, and physical well-being are utterly dependent on the life-sustaining services provided by nature. This report emphasizes the importance of developing mutually compatible economic, social, and environmental goals and policies across the three-country region.

Tuberculosis Programs

Tuberculosis Programs PDF Author:
Publisher:
ISBN:
Category : Tuberculosis
Languages : en
Pages : 80

Book Description


LA GESTIÓN DEL RIESGO OPERACIONAL: De la teoría a la aplicación

LA GESTIÓN DEL RIESGO OPERACIONAL: De la teoría a la aplicación PDF Author: Ana Fernández-Laviada
Publisher:
ISBN: 9788495058652
Category :
Languages : en
Pages : 609

Book Description
Esta obra expone los aspectos fundamentales para abordar una adecuada gestión del riesgo operacional, y por lo tanto está destinada, principalmente, a las instituciones y profesionales que se ven inmersos en dicha gestión. Además, al tratarse de una obra completa, que aborda en forma progresiva, pero también con identidad propia, cada aspecto tratado, resulta de gran utilidad para todos los interesados en el riesgo operacional desde cualquier perspectiva. El contenido de este libro recoge la experiencia de reconocidos profesionales del sector financiero, pioneros y expertos en esta área, unida a la visión de académicos y otros agentes, tanto españoles como del Reino Unido, vinculados a la misma que desarrollan sus actividades en el ámbito de la consultoría, auditoría o supervisiónregulación. Su oportunidad, dada la reciente entrada en vigor de Basilea II, y la novedad que supone abordar en español un tema de la máxima importancia y actualidad, sobre el que no hay bibliografía de referencia en nuestro idioma, dotan a este libro de la máxima relevancia e interés. Índice PRESENTACIÓN Rector de la Universidad de Cantabria RELACIÓN DE AUTORES EDITORA PRÓLOGO JAVIER TORRES RIESCO. Santander INTRODUCCIÓN ANA FERNÁNDEZ-LAVIADA PRIMERA PARTE - CAPÍTULO 1: La gestión del riesgo operacional: una revisión de su regulación y de los avances en España ANA FERNÁNDEZ-LAVIADA Y FRANCISCO JAVIER MARTÍNEZ GARCÍA. Univ. de Cantabria - CAPÍTULO 2: La invención del riesgo operacional MICHAEL POWER. LSE - CAPÍTULO 3: El riesgo operacional en el gobierno corporativo JOSÉ ANTONIO ARCENEGUI RODRIGO Y VICENTE OBRERO CASTILLA. CajaSur SEGUNDA PARTE - CAPÍTULO 4: Marco de gestión del riesgo operacional JORDI GARCÍA RIBAS. BBVA - CAPÍTULO 5: La creación de un departamento de riesgo operacional VIRGINIA GONZÁLEZ SIERRA Y ESTÍBALIZ LÓPEZ FERNÁNDEZ. Banesto - CAPÍTULO 6: Tipología y codificación de los eventos de riesgo operacional MIGUEL ANDUIG ALDEA Y ANTONIO LÓPEZ ÁLVAREZ. Banco Sabadell - CAPÍTULO 7: Metodología para la evaluación cualitativa del riesgo operacional: la involucración de los directivos en el control - mitigación del riesgo operacional mediante la realización de los planes de acción JOSÉ MARTÍN VALLIRIAÍN. Caja Castilla-La Mancha - CAPÍTULO 8: Integración de los métodos cuantitativo y cualitativo XAVIER GIMENO COMA. Caixa Catalunya - CAPÍTULO 9: La importancia de las herramientas en la gestión práctica del riesgo operativo. La experiencia en un grupo financiero multinacional PUBLIO VÁZQUEZ ALONSO. Santander - CAPÍTULO 10: Indicadores de riesgo: base para el seguimiento y control del riesgo operacional JOSÉ PEDRO ARRANZ ÁLAMO Y MANUEL RODRÍGUEZ LÓPEZ. Caixa Galicia - CAPÍTULO 11: Mapa de riesgos: herramienta de identificación y gestión de riesgos MANUEL RODRÍGUEZ LÓPEZ Y JOSÉ PEDRO ARRANZ ÁLAMO. Caixa Galicia - CAPÍTULO 12: Valor en riesgo operacional CAROL ALEXANDER. ICMA Centre - CAPÍTULO 13: Impacto del riesgo operacional en los procesos de las entidades financieras CIPRIANO RIVERA BRAVO. CECA - CAPÍTULO 14: El entorno AMA: los datos y su tratamiento SANTIAGO CARRILLO MENÉNDEZ, MERCEDES MARHUENDA COLLADO Y ALBERTO SUÁREZ GONZÁLEZ. Risklab e Indra TERCERA PARTE - CAPÍTULO 15: La validación de los modelos avanzados en riesgo operacional Ma ÁNGELES NIETO GIMÉNEZ-MONTESINOS Y CARLOS CORCÓSTEGUI CORTINA. Banco de España - CAPÍTULO 16: La implementación de la directiva de capital europea en el Reino Unido ANDREW SHEEN. UK Financial Services Authority - CAPÍTULO 17: La visión del auditor interno sobre el riesgo operacional JOSÉ ANTONIO FERNÁNDEZ-MADRAZO, GABINO RODRÍGUEZ NAVAMUEL Y JOSÉ ANTONIO ROSICH PARTE. Caja Cantabria - CAPÍTULO 18: Visión y experiencia del consultor en la implementación de un sistema de gestión de riesgo operacional RAFAEL COSTERO FERNÁNDEZ. Ernst & Young - CAPÍTULO 19: Reflexiones e ideas desde el punto de vista del consultor ISMAEL MORENO ÁLVAREZ. Ernst & Young

The Pocket Guide to Health Promotion

The Pocket Guide to Health Promotion PDF Author: Glenn Laverack
Publisher: McGraw-Hill Education (UK)
ISBN: 0335264735
Category : Medical
Languages : en
Pages : 170

Book Description
The 'Pocket Guide to Health Promotion' is a short, punchy and practical guide aimed at students and practitioners. The book includes precise definitions and examples of key concepts and methods in health promotion practice and a chapter by chapter description of the management planning, strategy selection, implementation and evaluation of health promotion programmes. Written in an accessible and concise style, the book offers the reader a practical and flexible resource that is ideal for students and practitioners looking to plan and implement health promotion activities. A must buy for those new to health promotion or who want a pocket guide to this core health activity. "Clearly written and practical, this excellent guide will prove indispensible to practitioners of health promotion globally, and a very useful starting point for students. It will be worth buying a pocket to put it in!" David Ross, Professor of Epidemiology and International Public Health, London School of Hygiene and Tropical Medicine, UK "The Pocket Guide to Health Promotion is easy to navigate with complex concepts in health promotion explained in a user-friendly way. Whether you are practicing health promotion or studying the discipline, this will be a welcome addition to any book shelf." Dr James Woodall, Co-Director of the Centre for Health Promotion Research & Course Leader MSc Public Health, Leeds Metropolitan University, UK

Community-Based Participatory Research for Health

Community-Based Participatory Research for Health PDF Author: Meredith Minkler
Publisher: Jossey-Bass
ISBN: 9780787964573
Category : Medical
Languages : en
Pages : 532

Book Description
Meredith Minkler and Nina Wallerstein have brought together, in one important volume, a stellar panel of contributors who offer a comprehensive resource on the theory and application of community based participatory research. Community Based Participatory Research for Health contains information on a wide variety of topics including planning and conducting research, working with communities, promoting social change, and core research methods. The book also contains a helpful appendix of tools, guides, checklists, sample protocols, and much more.

Overview of risk-informed decision-making processes

Overview of risk-informed decision-making processes PDF Author: Enrico Zio
Publisher: FonCSI
ISBN:
Category : Technology & Engineering
Languages : en
Pages : 61

Book Description
The authors introduce the general concepts, definitions and issues related to the use of Risk-informed decision-making (RIDM). These are structured processes which assist decision-makers when faced with high impact, complex decisions involving multiple objectives and the presence of uncertainty. They aim to ensure that decisions between competing alternatives are taken with an awareness of the risks associated with each option, and that all attributes of a decision are considered in an integrated manner. Motivations for the use of these techniques as a complement to more traditional deterministic approaches to risk assessment are provided. The RIDM processes adopted by NASA and by the US Nuclear Regulatory Commission are described in detail, with an analysis of commonalities and differences in approach.

The Guide for the Perplexed

The Guide for the Perplexed PDF Author: Moses Maimonides
Publisher:
ISBN:
Category : Jewish philosophy
Languages : en
Pages : 498

Book Description