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Author: Michael Armstrong Publisher: ISBN: 9780749474218 Category : Languages : en Pages : 312
Book Description
The e-reward 2014 survey of performance management found that the three major concerns of respondents - all about line managers - were: 1. The lack of line managers with the skills required to carry out performance management effectively. 2. Line managers who don't discriminate sufficiently when assessing performance. 3. Line managers who were reluctant to conduct performance management reviews.Many organizations are aware of this and do provide training for their line managers but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well because of the commitment and expertise of line managers. This toolkit provides a complete set of customizable tools to facilitate active learning sessions including discussion, practical exercises and role plays, as well as handouts, slides and notes so that you can be sure that you have everything that you need to train managers efficiently and effectively in performance management. It will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.The toolkit is organized into eight learning modules, each covering an aspect of performance management. Each of these can stand alone as formal learning programmes but the contents of the modules constitute a menu from which a selection of the presentations and exercises can be made to build specially constructed programmes or e-learning material.
Author: Michael Armstrong Publisher: ISBN: 9780749474218 Category : Languages : en Pages : 312
Book Description
The e-reward 2014 survey of performance management found that the three major concerns of respondents - all about line managers - were: 1. The lack of line managers with the skills required to carry out performance management effectively. 2. Line managers who don't discriminate sufficiently when assessing performance. 3. Line managers who were reluctant to conduct performance management reviews.Many organizations are aware of this and do provide training for their line managers but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well because of the commitment and expertise of line managers. This toolkit provides a complete set of customizable tools to facilitate active learning sessions including discussion, practical exercises and role plays, as well as handouts, slides and notes so that you can be sure that you have everything that you need to train managers efficiently and effectively in performance management. It will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.The toolkit is organized into eight learning modules, each covering an aspect of performance management. Each of these can stand alone as formal learning programmes but the contents of the modules constitute a menu from which a selection of the presentations and exercises can be made to build specially constructed programmes or e-learning material.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 0749458429 Category : Business & Economics Languages : en Pages : 400
Book Description
In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied. Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 0749478128 Category : Business & Economics Languages : en Pages : 240
Book Description
Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people. Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 1398603031 Category : Business & Economics Languages : en Pages : 281
Book Description
Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance Management is an essential companion for improving employee and organizational performance. From performance pay and giving feedback to managing underperformers, this handbook addresses all areas of performance management to enable students and practitioners to understand how to assess, measure and improve performance. This updated seventh edition contains new chapters on the meaning and development of performance management and managing performance with a remote workforce. It also covers performance leadership and multi-source feedback. Packed with examples to show how the theory applies in practice and exercises to consolidate student learning, Armstrong's Handbook of Performance Management remains an indispensable and engaging resource for securing effective performance across all aspects of the organization. Supporting online resources include an instructor's manual, lecture slides, a glossary and a literature review
Author: Michael Armstrong Publisher: ISBN: Category : Languages : en Pages : 400
Book Description
In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied. Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 0749481218 Category : Business & Economics Languages : en Pages : 273
Book Description
Armstrong's Handbook of Performance Management addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations, so organizations can optimize staff performance. This fully updated and restructured 6th edition analyzes traditional as well as the latest developments in performance management including the shift from ratings and annual reviews. Veteran HR expert Michael Armstrong examines where these new approaches should be embraced and where traditional methods of performance management may be preferable. Packed with examples, exercises, checklists and new case studies from organizations such as Microsoft, IBM and Expedia, this book remains the most authoritative and engaging textbook on performance management. Supporting online resources for Armstrong's Handbook of Performance Management include an instructor's manual, a student's manual, lecture slides, a glossary of terms and a literature review.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 0749465514 Category : Business & Economics Languages : en Pages : 792
Book Description
Armstrong's Handbook of Human Resource Management is the classic text for all students and practitioners of HRM. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it includes in-depth coverage of all the key areas essential to the HR function.The 12th edition has been radically updated to create a cutting-edge textbook, which encourages and facilitates effective learning. Comprehensive online support material is provided for the instructor, student and now also the practitioner, providing a complete resource for teaching and self-learning. The text has been updated to include all the latest developments in HRM and now includes two new sections covering HR skills and toolkits.
Author: Michael Armstrong Publisher: Kogan Page Limited ISBN: 9780749445379 Category : Business & Economics Languages : en Pages : 216
Book Description
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In this fully revised new edition, Armstrong incorporates the findings of two major research projects on performance management (CIPD and e-reward) and illustrates the results with a number of pertinent case studies providing great advice from experienced practitioners. The concept and practice of performance management have been completely updated in the light of current best practice. Performance Management provides the ideal action plan for any manager wanting to get the best from their employees. It is packed with detailed and practical advice and this third edition is complete with fully up-to-date chapters on the basis, process and practice of performance management and on performance management roles.
Author: Michael Armstrong Publisher: CIPD Publishing ISBN: 9781843981015 Category : Business & Economics Languages : en Pages : 194
Book Description
Managing performance is a critical focus of HR activity. Well-designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. The problem is to determine what the processes, tools and delivery mechanisms are that will improve performance in your organisation, as well as determine which ones are best avoided. The authors have tracked performance management processes over the past seven years, and their comprehensive survey reveals what leading organisations are doing to manage their employees' performance and how they are delivering results.With detailed illustrations from the real world, and clear practical advice, this text shows you how to improve the management of your employees' performance. "Managing Performance" will help you: design performance management processes that reflect the context and nature of the organisation; create supportive delivery mechanisms for performance management; and, evaluate and continuously develop performance management strategies to reflect the changing business environment.
Author: Michael Armstrong Publisher: Kogan Page Publishers ISBN: 074946965X Category : Business & Economics Languages : en Pages : 880
Book Description
Armstrong's Handbook of Human Resource Management Practice is the classic text for all students and practitioners of HRM. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it contains in-depth coverage of all the key areas essential to the HR function, including performance, reward, employee engagement and HR policy. This fully revised and updated thirteenth edition contains an entirely new part covering the increasingly important subject of international human resource management. Other new chapters have been added on rewarding special groups and on employment law, and the chapters on HRM, motivation and engagement have been completely revised. Armstrong's Handbook of Human Resource Management Practice has also been brought up to date by reference to the findings of a number of significant research projects and other investigations of how HRM operates in practice. Comprehensive online support material for the instructor, student and practitioner is provided, offering a complete resource for teaching and self-learning. Online supporting resources include lecture slides, an instructor's manual, a student's manual complete with multiple-choice practice questions and case studies and a glossary of terms.