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Application of ISO 9000 Standards to Education and Training

Application of ISO 9000 Standards to Education and Training PDF Author: Wouter van den Berghe
Publisher: Communautés européennes
ISBN:
Category : Business & Economics
Languages : en
Pages : 112

Book Description
This report brings together European experience on the interpretation and implementation of ISO 9000 in education and training (ET) environments. Chapter 1 discusses the importance of quality concepts in ET and summarizes key concepts of total quality management (TQM) and its relevance for ET. Chapter 2 introduces the ISO 9000 standards. It explains the relationship with quality assurance and TQM and gives an overview of the main principles of the standards: structure of the ISO 9000 family, underlying principles, main components, and certification process. Chapter 3 looks at the context for applying ISO 9000 in an ET environment. It examines the rationale behind adopting the standards: reasons for seeking certification, expected benefits, and different considerations by type of ET organization. Then, it highlights the main interpretation problems, explains the terminology, and proposes a more logical rearrangement of the paragraphs of the standards. Chapter 4 includes a detailed discussion and interpretation of every paragraph of ISO 9001. Practical suggestions for implementing the requirements are provided throughout the text. Chapter 5 discusses implementation issues. It indicates the minimum requirements before launching a certification exercise, summarizes positive and negative messages emerging from implementing the standards in ET institutions, and gives a qualitative overview of the benefits resulting from successful certification. Chapter 6 presents overall conclusions, one of which is that it will be the market which will decide whether the cost of ISO 9000 certification is worthwhile, whether its benefits will outweigh the drawbacks, and whether any other national or international quality scheme is more appropriate. (Contains 60 references.) (YLB)

Application of ISO 9000 Standards to Education and Training

Application of ISO 9000 Standards to Education and Training PDF Author: Wouter van den Berghe
Publisher: Communautés européennes
ISBN:
Category : Business & Economics
Languages : en
Pages : 112

Book Description
This report brings together European experience on the interpretation and implementation of ISO 9000 in education and training (ET) environments. Chapter 1 discusses the importance of quality concepts in ET and summarizes key concepts of total quality management (TQM) and its relevance for ET. Chapter 2 introduces the ISO 9000 standards. It explains the relationship with quality assurance and TQM and gives an overview of the main principles of the standards: structure of the ISO 9000 family, underlying principles, main components, and certification process. Chapter 3 looks at the context for applying ISO 9000 in an ET environment. It examines the rationale behind adopting the standards: reasons for seeking certification, expected benefits, and different considerations by type of ET organization. Then, it highlights the main interpretation problems, explains the terminology, and proposes a more logical rearrangement of the paragraphs of the standards. Chapter 4 includes a detailed discussion and interpretation of every paragraph of ISO 9001. Practical suggestions for implementing the requirements are provided throughout the text. Chapter 5 discusses implementation issues. It indicates the minimum requirements before launching a certification exercise, summarizes positive and negative messages emerging from implementing the standards in ET institutions, and gives a qualitative overview of the benefits resulting from successful certification. Chapter 6 presents overall conclusions, one of which is that it will be the market which will decide whether the cost of ISO 9000 certification is worthwhile, whether its benefits will outweigh the drawbacks, and whether any other national or international quality scheme is more appropriate. (Contains 60 references.) (YLB)

Quality Assurance in Training and Education

Quality Assurance in Training and Education PDF Author: Richard Freeman
Publisher:
ISBN:
Category : Educational evaluation
Languages : en
Pages : 176

Book Description


Quality Systems Handbook

Quality Systems Handbook PDF Author: David Hoyle
Publisher: Elsevier
ISBN: 1483104931
Category : Business & Economics
Languages : en
Pages : 393

Book Description
Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.

Resources in Education

Resources in Education PDF Author:
Publisher:
ISBN:
Category : Education
Languages : en
Pages : 764

Book Description


Data for Learning

Data for Learning PDF Author: Husein Abdul-Hamid
Publisher: World Bank Publications
ISBN: 1464811008
Category : Education
Languages : en
Pages : 377

Book Description
Data are a crucial ingredient in any successful education system, but building and sustaining a data system are challenging tasks. Many countries around the world have spent significant resources but still struggle to accomplish a functioning Education Management Information System (EMIS). On the other hand, countries that have created successful systems are harnessing the power of data to improve education outcomes. Increasingly, EMISs are moving away from using data narrowly for counting students and schools. Instead, they use data to drive system-wide innovations, accountability, professionalization, and, most important, quality and learning. This broader use of data also benefits classroom instruction and support at schools. An effective data system ensures that education cycles, from preschool to tertiary, are aligned and that the education system is monitored so it can achieve its ultimate goal—producing graduates able to successfully transition into the labor market and contribute to the overall national economy. Data for Learning: Building a Smart Education Data System and its forthcoming companion volume shed light on challenges in building a data system and provide actionable direction on how to navigate the complex issues associated with education data for better learning outcomes and beyond. Data for Learning details the key ingredients of successful data systems, including tangible examples, common pitfalls, and good practices. It is a resource for policy makers working to craft the vision and strategic road map of an EMIS, as well as a handbook to assist teams and decision makers in avoiding common mistakes. It is designed to provide the “how-to†? and to guide countries at various stages of EMIS deployment. A forthcoming companion volume will focus on digging deeper into the practical applications of education data systems by various user groups in different settings.

Handbook of Research on E-Learning Standards and Interoperability: Frameworks and Issues

Handbook of Research on E-Learning Standards and Interoperability: Frameworks and Issues PDF Author: Lazarinis, Fotis
Publisher: IGI Global
ISBN: 1616927909
Category : Education
Languages : en
Pages : 631

Book Description
Handbook of Research on E-Learning Standards and Interoperability: Frameworks and Issues promotes the discussion of specific solutions for increasing the interoperability of standalone and Web-based educational tools. This book investigates issues arising from the deployment of learning standards and provides relevant theoretical frameworks and leading empirical research findings. Chapters presented in this work are suitable for practitioners and researchers in the area of educational technology with a focus on content reusability and interoperability.

Statistics, Testing, and Defense Acquisition

Statistics, Testing, and Defense Acquisition PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309174198
Category : Technology & Engineering
Languages : en
Pages : 240

Book Description
For every weapons system being developed, the U.S. Department of Defense (DOD) must make a critical decision: Should the system go forward to full-scale production? The answer to that question may involve not only tens of billions of dollars but also the nation's security and military capabilities. In the milestone process used by DOD to answer the basic acquisition question, one component near the end of the process is operational testing, to determine if a system meets the requirements for effectiveness and suitability in realistic battlefield settings. Problems discovered at this stage can cause significant production delays and can necessitate costly system redesign. This book examines the milestone process, as well as the DOD's entire approach to testing and evaluating defense systems. It brings to the topic of defense acquisition the application of scientific statistical principles and practices.

Globalization and Education

Globalization and Education PDF Author: Joshua Ka-ho Mok
Publisher: Hong Kong University Press
ISBN: 9622095577
Category : Education
Languages : en
Pages : 301

Book Description
The growing impact of globalization has affected educational development in many parts of the globe. In order to maintain national competitiveness in the global marketplace, governments across the world have started to review their education systems and introduce different reform initiatives in education in order to enhance the global capacity of their citizens. This book adopts the wider perspective of globalization in order to examine and critically reflect upon the origin, evolution and development of the Quality Education Movement in Hong Kong. It pays particular attention to how Hong Kong's education has been affected by the global trend to economic rationalism and managerialism. More specifically, the major aim of this book is to examine and analyse the most recent reform measures adopted by the HKSAR in its quest for quality education in Hong Kong. This book is divided into four parts. Part One provides the theoretical/conceptual framework and historical context for the book. Part Two focuses on approaches to quality education. Part Three focuses on policy change and education reforms that are operationalized in school and higher education institutions. Part Four is a reflection and conclusion. The editors discuss the impacts and the costs of managerialism in the education sector, and suggest the kind of policy implications it might have when adopting a managerial approach in education.

The ISO 9001:2015 Implementation Handbook:

The ISO 9001:2015 Implementation Handbook: PDF Author: Milton P. Dentch
Publisher: Quality Press
ISBN: 1951058925
Category : Business & Economics
Languages : en
Pages : 119

Book Description
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.

The ISO 9000 Implementation Manual

The ISO 9000 Implementation Manual PDF Author: Greg Hutchins
Publisher: Wiley
ISBN: 9780471131847
Category : Computers
Languages : en
Pages : 240

Book Description
A noted authority on ISO 9000, Hutchins details how to move through each step from registration planning to training and education. He explains how to conduct the preassessment, develop quality documentation, select the registrar and maintain registration. Based on the collective experience of dozens of companies, this step-by-step guide describes how to avoid the most common problems and deal with difficult areas.