Author: Donna C. S. Summers Publisher: Pearson Educación ISBN: 9789702608134 Category : Business & Economics Languages : en Pages : 436
Book Description
Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Author: Jay H. Heizer Publisher: Pearson Educación ISBN: 9789702605256 Category : Business & Economics Languages : en Pages : 710
Book Description
In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
Author: Ricky W. Griffin Publisher: Pearson Educación ISBN: 9789702605973 Category : Business & Economics Languages : en Pages : 722
Book Description
For Introduction to Business courses. This best-selling text by Ricky Griffin and Ronald Ebert provides students with a comprehensive overview of all the important functions of business. Each edition has introduced cutting-edge firsts while ensuring the underlying principles that guided its creation, Doing the Basics Best, were retained. The seventh edition focuses on three simple rules- Learn, Evaluate, Apply. - NEW- Chapter 2: Understanding the Environments of Business - This new chapter puts business operations in contemporary context, explaining the idea of organizational boundaries and describing the ways in which elements from multiple environments cross those boundaries and shape organizational activities. This chapter sets the stage as an introduction to some of the most important topics covered in the rest of the book, for example: - The Economics Environment includes the role of aggregate output, standard of living, real growth rate; GDP per capita; real GDP; purchasing power parity; and the Consumer Price Index. - The Technology Environment includes special attention to new tools for competitiveness in both goods and services and business process technologies, plus e
Author: Gary Dessler Publisher: Pearson Educación ISBN: 9789684444881 Category : Business & Economics Languages : en Pages : 750
Book Description
For Human Resource Management (HRM) and Personnel courses. The #1 best-selling HRM book in the market, Dessler's Human Resource Management provides a comprehensive review of personnel management concepts and practices in a highly readable form. This edition focuses on the high-performance organization building better, faster, more competitive organizations through HR; while continuing to offer practical applications that help all managers deal with their personnel-related responsibilities.
Author: Mariano L. Bernardez Publisher: AuthorHouse ISBN: 1434398331 Category : Business & Economics Languages : en Pages : 655
Book Description
El término "capital intelectual" se confunde con frecuencia - e incluso indistintamente- con "propiedad intelectual", "tecnología" o "ideas". "innovación" de carácter científico. Además de las ideas e invenciones de naturaleza tecnológica o científica, el capital intelectual incluye un enorme acervo de ideas y componentes socioculturales, expresadas en las marcas comerciales, las experiencias del cliente, los modelos de negocio y organización e inclusive las cadenas de valor y ecosistemas que las producen. Este libro ha sido diseñado como un manual comprensivo y de aplicación práctica para empresarios y gerentes de diversas áreas funcionales que deseen detectar, desarrollar y aplicar el capital intelectual de sus organizaciones y ecosistemas de negocios en tanto en su dimensión tecnológica como comercial. Los conceptos, modelos y herramientas de este libro -ejemplificados con los casos de empresas líderes y modelo de diferentes giros de actividad- permiten al lector detectar y valuar el capital intelectual tecnológico y comercial, tácito y explicito, planificar el desarrollo de las diez formas de propiedad intelectual y organizar su comercialización mediante la creación y desarrollo de marcas.
Author: Nancy R. Lee Publisher: Xlibris Corporation ISBN: 1465315829 Category : Business & Economics Languages : en Pages : 207
Book Description
La prctica del liderazgo gerencial describe al conjunto integral de principios basados sobre conocimiento cientfico incluyente abarcador comprehensivo denominado La organizacin requerida, desarrollada por el Dr. Elliott Jaques y sus colegas mediante el trabajo de investigacin en consultora durante ms de 55 aos en 15 pases. Nancy Lee trabaj con el Dr. Jaques durante ms de 20 aos. Este libro est dirigido a gerentes en todos los niveles, y se refiere al rol gerencial, que es el punto en que ms se necesita contar con guas de accin claras para lograr las metas de la organizacin. La aplicacin de estas ideas tiene por efecto el incremento de la productividad y de la rentabilidad, consolida la confianza y brinda a los empleados un ambiente de trabajo sano, que promueve el desarrollo personal. Su pensamiento fue una reformulacin monumental de las bases de la capacidad humana y de la estructura de las organizaciones, que se refleja en treinta libros. Jaques no slo plante la existencia de ocho niveles diferenciados de pensamiento conceptual entre los seres humanos, sino que tambin elabor las curvas de ese pensamiento durante la vida adulta. A su vez, este desarrollo conceptual sent las bases para una nueva lgica de la estructura organizacional, un campo que hasta entonces haba carecido de esta lgica del liderazgo y de la respondibilidad en las organizaciones. El trabajo de Jaques exige tomar el tiempo necesario para captar su dimensin innovadora. Tambin supone un cambio radical en el modo de elegir a los ejecutivos y de organizar a las empresas. Al igual que todo pensamiento innovador, su trabajo requiere la prueba de efectuar aplicaciones en la propia organizacin. Sin embargo, captar esta complejidad no es necesariamente una tarea abrumadora. En este libro Nancy Lee, ella misma una consultora organizacional consustanciada con los esfuerzos conceptuales de Jaques, ha logrado hacer su pensamiento mucho ms fcil de comprender. Por este motivo, este texto es de suma utilidad para ejecutivos, consultores y universitarios dedicados a construir organizaciones ms eficaces. Harry Levinson, Ph.D. Presidente emrito de The Levinson Institute Profesor emrito de psicologa clnica, Escuela de Medicina de Harvard
Author: Jorge Luis García Alcaraz Publisher: Springer Nature ISBN: 3030693147 Category : Technology & Engineering Languages : en Pages : 466
Book Description
This book presents a collection of real cases from industrial practices that production system and quality managers implement to ensure a high quality as well as a low cost in products. This book is divided in sections that are focused on: · The quality and philosophies implemented to production systems; starting from the product design as well as from the supply system. · The principal statistical techniques applied to the quality assurance (statistical quality control, analysis of tests and failure, quality function deployment, accelerated life tests, among others), the process of gathering information, its validation, its reliability process, and techniques for data analysis. · The techniques applied to the integration of human resources in the process of quality assurance, such as managers and operators’ participation, training, and training processes. · Use of information and communications technologies, software, and programs implemented to guarantee the quality of the products in the production systems. ISO standards and policies that are used for quality management and monitoring.
Author: Donna C. S. Summers
Author: Jay H. Heizer
Author: Ricky W. Griffin
Author: Gary Dessler
Author: Mariano L. Bernardez
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Author: 
Author: Nancy R. Lee
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Author: Jorge Luis García Alcaraz