Author: Corporation (LONGTON). Free, afterwards Public Library Committee
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Annual Report of the Free (Public) Library Committee, for the Year 1893-4( -1905-6).
Author: Corporation (LONGTON). Free, afterwards Public Library Committee
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Annual Report
Author: National Museum of Wales
Publisher:
ISBN:
Category :
Languages : en
Pages : 524
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 524
Book Description
Helping the Difficult Library Patron
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951816
Category : Language Arts & Disciplines
Languages : en
Pages : 314
Book Description
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!
Publisher: Routledge
ISBN: 1317951816
Category : Language Arts & Disciplines
Languages : en
Pages : 314
Book Description
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!
Helping the Difficult Library Patron
Author: Kwasi Sarkodie-Mensah
Publisher: Psychology Press
ISBN: 9780789017314
Category : Business & Economics
Languages : en
Pages : 326
Book Description
A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.
Publisher: Psychology Press
ISBN: 9780789017314
Category : Business & Economics
Languages : en
Pages : 326
Book Description
A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.
Report
Author: Michigan State Library
Publisher:
ISBN:
Category :
Languages : en
Pages : 900
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 900
Book Description
Sixth Annual Report of the Committee of the Free Public Library to the Council of the City
Author: Belfast. Committee of the Free Public Library
Publisher:
ISBN:
Category :
Languages : en
Pages : 32
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 32
Book Description
Annual Report for the Year ...
Author: John Crerar Library
Publisher:
ISBN:
Category : Chicago (Ill.)
Languages : en
Pages : 406
Book Description
Publisher:
ISBN:
Category : Chicago (Ill.)
Languages : en
Pages : 406
Book Description
General Report of the Committee
Author: Bootle (Merseyside, England). Free Library and Museum Committee
Publisher:
ISBN:
Category :
Languages : en
Pages : 624
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 624
Book Description
Report
Author: Michigan State University. Library
Publisher:
ISBN:
Category :
Languages : en
Pages : 308
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 308
Book Description
Index-catalogue of the Library of the Surgeon-General's Office, United States Army
Author: National Library of Medicine (U.S.)
Publisher:
ISBN:
Category : Incunabula
Languages : en
Pages : 880
Book Description
Publisher:
ISBN:
Category : Incunabula
Languages : en
Pages : 880
Book Description