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Author: Paul E. Grover Publisher: ISBN: Category : Languages : en Pages : 106
Book Description
The lack of meaningful measures of effectiveness for the Quality Assurance (QA) function within the Defense Contract Administrative Services (DCAS) has been a serious deficiency for many years. With the availability of new, automated data from the QA Management Information System, these measures are made possible through the Quality Effectiveness Sensing Technique (QUEST) model which is documented in this report. QUEST evaluates the Government-driven Contract QA Program and the contractor-driven product conformance through a set of indicators using multi-attribute decision-making methods. These techniques combine quantitative statistical analysis with subjective factors provided by QA experts. The model was successfully tested by comparing QUEST measures with supervisors' opinions throughout DCAS organizational elements and is in test at one DCAS region. (kr).
Author: Paul E. Grover Publisher: ISBN: Category : Languages : en Pages : 106
Book Description
The lack of meaningful measures of effectiveness for the Quality Assurance (QA) function within the Defense Contract Administrative Services (DCAS) has been a serious deficiency for many years. With the availability of new, automated data from the QA Management Information System, these measures are made possible through the Quality Effectiveness Sensing Technique (QUEST) model which is documented in this report. QUEST evaluates the Government-driven Contract QA Program and the contractor-driven product conformance through a set of indicators using multi-attribute decision-making methods. These techniques combine quantitative statistical analysis with subjective factors provided by QA experts. The model was successfully tested by comparing QUEST measures with supervisors' opinions throughout DCAS organizational elements and is in test at one DCAS region. (kr).
Author: William E. Perry Publisher: Boston : QED Technical Publishing Group ISBN: Category : Computers Languages : en Pages : 858
Book Description
Here's the latest information on developing defect-free software. Perry shows you how to staff, organize and operate a Q&A function. You'll learn how to evaluate systems throughout the project life cycle so that you design, document, and formally test programs before they go on line.
Author: G. Gordon Schulmeyer Publisher: Prentice Hall PTR ISBN: Category : Business & Economics Languages : en Pages : 760
Book Description
The industry's top guide to software quality -- completely updated! Practical techniques for mission-critical and commercial software. Build a great software quality organization. Prepare for ASQ Software Quality Engineer Certification. Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches. "Handbook of Software Quality Assurance, Third Edition "shows you how to: Hire the right software quality professionals -- and get the best from them Structure your software quality program for maximum effectiveness Understand the role of software quality assurance in supporting the SEI Capability Maturity Model Leverage proven quality techniques from other fields Learn today's best practices for managing SQA in commercial software, customized mission-critical software, and embedded systems. Master the specialized techniques, standards, guidelines and rules for managing software safety, and walk through a state-of-the-art SQA case study at Boeing Space Transportation's Systems Software organization. Whether you're a software developer or customer, if you want more reliable software, this end-to-end guide will help you get it.
Author: Publisher: ISBN: Category : Medical care Languages : en Pages : 160
Book Description
This document has the background papers from the 1992 AHCPR conference held to formulate a research agenda for quality assurance and improvement. Contents: Executive summary A perspective on quality assurance research Quality improvement / quality assurance taxonomy: a framework Organisational issues and perspectives on quality assurance Quality assurance and quality improvement in the information age Using information in quality improvement and quality assurance What is quality improvement? a report from the field Quality improvement: a patient's perspective Closing quality improvement/assurance information gaps: AHCPR's role Closing quality improvement/assurance information gaps: public and private sector roles Workshop recommendations Appendices.
Author: William E. Lewis Publisher: CRC Press ISBN: 0203496329 Category : Business & Economics Languages : en Pages : 561
Book Description
Software Testing and Continuous Quality Improvement, Second Edition, illustrates a quality framework for software testing in traditional structured and unstructured environments. It explains how a continuous quality improvement approach promotes effective testing, and it analyzes the various testing tools and techniques that you can choose.
Author: Claude Y. Laporte Publisher: John Wiley & Sons ISBN: 1118501829 Category : Technology & Engineering Languages : en Pages : 598
Book Description
This book introduces Software Quality Assurance (SQA) and provides an overview of standards used to implement SQA. It defines ways to assess the effectiveness of how one approaches software quality across key industry sectors such as telecommunications, transport, defense, and aerospace. Includes supplementary website with an instructor’s guide and solutions Applies IEEE software standards as well as the Capability Maturity Model Integration for Development (CMMI) Illustrates the application of software quality assurance practices through the use of practical examples, quotes from experts, and tips from the authors
Author: Stephen B. Vardeman Publisher: Springer ISBN: 038779106X Category : Mathematics Languages : en Pages : 447
Book Description
This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used in practice. Among the topics covered is a practical evaluation of measurement effectiveness for both continuous and discrete data. Gauge Reproducibility and Repeatability methodology (including confidence intervals for Repeatability, Reproducibility and the Gauge Capability Ratio) is thoroughly developed. Process capability indices and corresponding confidence intervals are also explained. In addition to process monitoring techniques, experimental design and analysis for process improvement are carefully presented. Factorial and Fractional Factorial arrangements of treatments and Response Surface methods are covered. Integrated throughout the book are rich sets of examples and problems that help readers gain a better understanding of where and how to apply statistical quality control tools. These large and realistic problem sets in combination with the streamlined approach of the text and extensive supporting material facilitate reader understanding. Second Edition Improvements Extensive coverage of measurement quality evaluation (in addition to ANOVA Gauge R&R methodologies) New end-of-section exercises and revised-end-of-chapter exercises Two full sets of slides, one with audio to assist student preparation outside-of-class and another appropriate for professors’ lectures Substantial supporting material Supporting Material Seven R programs that support variables and attributes control chart construction and analyses, Gauge R&R methods, analyses of Fractional Factorial studies, Propagation of Error analyses and Response Surface analyses Documentation for the R programs Excel data files associated with the end-of-chapter problem sets, most from real engineering settings
Author: Theodor Leiber Publisher: Routledge ISBN: 100002122X Category : Business & Economics Languages : en Pages : 122
Book Description
This volume works towards overcoming the lack of systematic impact evaluation in higher education, particularly analyses which are not restricted to ex-post gathered data and expert assessments. Since (higher) education is more important than ever in knowledge societies, high priority should be ascribed to quality management (QM) in higher education institutions (HEIs). Consequently, impact evaluation of QM effectiveness is indispensable because it generates the knowledge required for quality (management) improvement. The introductory chapter elucidates the motivation and objective of impact analyses of QM in HEIs and provides an overview of the volume’s other contributions. One chapter reflects on success factors and un-/intended effects of QM, while another one analyses more discoursive ways of evidence-informed guidance of QM policies which are complementary to rigorous impact studies. Five chapters investigate QM effectiveness in HEIs by ex-post and simultaneous impact evaluation in European case studies, including assessments of students, teachers, quality managers, and institutional leadership. The case studies comprise universities from Germany, Spain, Finland, and Romania. The final chapter reports a SWOT analysis of impact evaluation of QM in HEIs, which is suggested as a tool for bridging the notorious gap between the demanding methodology of impact evaluation and its proper implementation. This book was originally published as a special issue of the European Journal of Higher Education.
Author: Paul E. Grover
Author: Paul E. Grover
Author: William E. Perry
Author: G. Gordon Schulmeyer
Author: Lionel Stebbing
Author: 
Author: William E. Lewis
Author: Claude Y. Laporte
Author: Stephen B. Vardeman
Author: William E. Perry
Author: Theodor Leiber