The Balanced Scorecard PDF Download

Author: Robert S. Kaplan
Publisher:
ISBN:
Category : Business planning
Languages : en
Pages : 9

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Book Description

Author: Rahat Munir
Publisher: Routledge
ISBN: 1351368028
Category : Business & Economics
Languages : en
Pages : 161

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Book Description
Given the significant changes in the banking environment and the resultant pressures on banks to change their systems and procedures, this book is a timely reference that provides a comprehensive analytical overview of changes in the performance measurement system (PMS) of banks in the post-financial crisis era. It explores the factors that influence such changes and examines banks’ consequential responses to institutional pressures. It is an invaluable resource for researchers and practitioners to gain insights into the concept of PMS change in both developed and developing economies.

Author: Habib Zaman Khan
Publisher: Springer Nature
ISBN: 9819768438
Category :
Languages : en
Pages : 259

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Book Description

Author: Ronan McIvor
Publisher: Butterworth-Heinemann
ISBN: 1856178579
Category : Business & Economics
Languages : en
Pages : 137

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Book Description
Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Author: Christopher S. Chapman
Publisher: Elsevier
ISBN: 0080879306
Category : Business & Economics
Languages : en
Pages : 1584

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Book Description
Winner of the Management Accounting section of the American Accounting Association notable contribution to Management Accounting Literature AwardVolume One of the Handbook of Management Accounting Research series sets the context for the Handbooks, with three chapters outlining the historical development of management accounting as a discipline and as a practice in three broad geographic settings.Volume Two provides insights into research on different management accounting practices. Volume Three features contributions from some of the most influential researchers in various areas of management accounting research, consolidates the content of volumes one and two, and concludes with examples of management accounting research from around the world.Volumes 1, 2 and 3 are also available as individual product. * ISBN Volume 1: 978-0-08-044564-9* ISBN Volume 2: 978-0-08-044754-4* ISBN Volume 3: 978-0-08-055450-1 - Three volumes of the popular Handbooks of Management Accounting Research series now available in one complete set - Examines particular management accounting practices and specific organizational contexts - Adopts a global perspective of management accounting practice - Award: "Winner of the Management Accounting section of the American Accounting Association notable contribution to Management Accounting Literature Award."

Author: Kenneth Merchant
Publisher: Syngress
ISBN: 0080965954
Category : Business & Economics
Languages : en
Pages : 81

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Book Description
What part does customer and employee satisfaction play in overall business success? Management Accountants developing business models must consider this question, especially if they are taking the popular "balanced scorecard" or "strategy mapping" approaches to performance measurement. When doing so, stating cause-and-effect relationships between measurable factors like satisfaction and profitability is common practice. However, few companies test their own hypotheses. If the links are incorrect, these models can actually guide the firm down a path to failure. Strategy Mapping: An Interventionist Examination of a Homebuilder's Performance Measurement and Incentive Systems reveals the findings of state-of-the-art interventionist research on a major US homebuilder. The core claims of this company's business model were positive effects in the future due to improvements in customer and employee satisfaction. Tests were made on the validity of these claims to discover how much we can rely on these factors to improve performance. This report also examines how effective various measurement alternatives are through analysis of data compiled by different consulting companies. The results reveal that the links between satisfaction and performance is less strong and more complex than the company had assumed: these measures cannot be relied upon to guarantee increased performance. Managers must have a sophisticated understanding of performance measurement systems and to test their strategy maps empirically, rather than relying on their intuitions. This report demonstrates how you can achieve both. - State-of-the-art interventionist research: new method in which researchers interact with the subject of the research, monitoring the effects of their input - Helps managers protect their businesses from bad business models through sophisticated understanding of likely causes of success - Shows managers how to analyse data in balanced scorecards and strategy maps to draw reliable conclusions to make the best decisions for their business

Author: Anne M. Lillis
Publisher: Edward Elgar Publishing
ISBN: 180392067X
Category : Business & Economics
Languages : en
Pages : 389

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Book Description
Performance measurement is a critical dimension of management control theory and practice, and one of the most widely researched areas of management accounting. The Research Handbook on Performance Measurement for Management Control provides the foundation for the next generation of research in management accounting on performance measurement by canvassing the contemporary landscape of performance measurement research and outlining future research opportunities.

Author: Khosrow-Pour, Mehdi
Publisher: IGI Global
ISBN: 1466626194
Category : Business & Economics
Languages : en
Pages : 546

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Book Description
One of the main aspects of an organization is the efficiency of managerial concerns, daily interactions and the design and implementation of its business system. Therefore, integrating the latest technology is vital in assisting in the performance and productivity improvement of an organization. Cases on Performance Measurement and Productivity Improvement: Technology Integration and Maturity highlights the successes and failures which have shaped the modern business as well as the technological solutions taken to improve the organizational system. Providing essential research on these applied innovations, this collection of case studies appeals to both academics and practitioners in the business and IT management fields.

Author: Malcolm Smith
Publisher: SAGE
ISBN: 9781412907644
Category : Business & Economics
Languages : en
Pages : 316

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Book Description
Management accountancy has a dynamic role to play in the competitive strategy of modern global businesses. This book sets out key strategic principles and then assesses how management accountancy can affect and direct these strategies. Engaging case studies reveal how theories and concepts translate into real business practice. Throughout, the book emphasizes: - how accounting initiatives can trigger assessment and improvement of performance management - the importance of managerial decision making to good business practice - how today's management accountancy measures against current research Written for advanced undergraduate, postgraduate and MBA students taking courses on management accounting and performance measurement and management, the book will be also of interest to management and business consultants, professional accountants and accounting academics.

Author: Christopher Humphrey
Publisher: Elsevier
ISBN: 9780080489926
Category : Business & Economics
Languages : en
Pages : 580

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Book Description
This book provides rare, insider accounts of the academic research process, revealing the human stories and lived experiences behind research projects; the joys and mistakes of a wide range of international researchers principally from the fields of accounting and finance, but also from related fields in management, economics and the social studies of science.