Author: B.Vaidyanathan Publisher: Notion Press ISBN: 1947498290 Category : Law Languages : en Pages : 134
Book Description
Mr. B.Vaidyanathan, a Chemical Engineer by profession, and Chief Mentor, Consumer Protection Council, Rourkela, has been associated with the Indian consumer movement, for well over 30 years and has many achievements to his credit, apart from organising a voluntary consumer organisation in the tribal belt of Odisha. His single handed initiative through the National Consumer Disputes Redressal Commission (NCDRC), against the short-filling of cooking gas refills, resulted in the upgradation of 184 LPG bottling plants of the three Public Sector Oil Companies, M/s IOCL, BPCL and HPCL. Towards this upgradation, the Ministry of Petroleum & Natural Gas, Govt. of India, had to spend over Rs. 300 crores. The mute point is that this upgradation has brought relief to crores of unsuspecting housewives from Kashmir to Kanyakumari. Though the Supreme Court failed to deliver justice, in terms of compensation and punitive damages payable to a voluntary consumer organisation and to the Consumer Welfare Fund, as prescribed in the Consumer Protection Act, his determined zeal to pursue the matter till the filing of the Curative Petition and thereafter, should be an inspiration for all those young people, who have the nerves and the commitment to pursue social goals. Mr. Vaidyanathan has shared his varied experiences in this book, which is a must read not only for the interesting cases narrated therein, but a motivational story, led by an example of ‘Never Say Die’. This narrative has been made all the more interesting by sharing informative experiences relating to important consultative bodies and how the activists need to work to ensure delivery and what the government needs to do to protect the consumers better.
Author: Marta L. Tellado Publisher: Hachette UK ISBN: 1541768566 Category : Business & Economics Languages : en Pages : 237
Book Description
In an era of corporate overreach when consumers have never been more vulnerable to digital surveillance, unsafe food, and dangerously faulty products, the president and CEO of Consumer Reports gives us a playbook to put the power back in our hands. You've been getting ripped off. The rules that have protected consumers for decades are failing. Companies are spying on us. Many of the products we once trusted are dangerous and failing at alarming rates. Whether we are buying a crib, a small appliance, an iPhone app, or shopping for car insurance, it's become harder than ever to know whether the choices we make in the marketplace are putting us at risk-either from physical harm or the abuse of our personal data by hackers or corporations. This is intolerable. It's wrong. And we don't have to put up with it anymore. Marta L. Tellado, the president and CEO of Consumer Reports, has been an advocate for consumers for decades. In Buyer Aware, Tellado shows you the steps you can take to protect yourself from predatory business practices, and how to exert your inherent power as a consumer to spur politicians and businesses to clean up their act. Only then can we ensure that we have an economy that is fair, safe, and transparent for all, and puts consumers first.
Author: Parkash Chandel Publisher: Createspace Independent Publishing Platform ISBN: 9781723301100 Category : Languages : en Pages : 384
Book Description
Consumer protection has become the topic of debate at all levels. The reason behind this has been the lack of awareness of consumers and the malpractices of the business world. In order to maximize profits, many businessmen exploit consumers by supplying poor qual-ity goods at higher prices. They adopt unfair trade practices such as adulteration, boarding, black-marketing, etc. As a result, consumers do not get value for their money. Big business houses use their power for private gain and to the detriment of consumers. Consumers are exposed to physical, environmental and other hazards. They need to be protected from spurious, duplicate and adulterated products, pollution of air, water and noise, and misleading advertising. Consumer protection, however, is only possible if two steps are taken. First is to frame rules, legislations and set up machinery like courts to assure that laws are implemented in their true spirits. Second is to make the stakeholders aware of such laws so that they might defend themselves when required. Keeping these two steps in mind, this study has been undertaken. It covers the evaluation of consumer protection machinery and assesses the level of awareness of consumers in Himachal Pradesh. A brief outline of the thesis is as below. Chapter - I deals with the introduction to consumer protection. It discusses the meaning of consumer, consumer protection, and consumerisms. It also discusses the consumer's rights, needs, and consumer's responsibilities. Chapter - II reviews the literature concerning the problem at hand. It also presents a picture of research design formulated for the present research work. It discusses the selection of the problem, importance, scope, objectives, hypotheses and research methodology of the present study. Finally, the limitations and the future scope of study have been shown. Chapter - III discusses consumerism and consumer protection movements at the international and national level. Chapter - IV is an attempt to examine various legislations for consumer protection at the international level as well at the national level in India. Chapter - V reviews the frameworks for consumer dispute resolution and redress in India. Chapter - VI examines the organizational setup for the consumer protection along with its evaluation in Himachal Pradesh. Chapter - VII deals with the analyses of opinion and perception about consumer awareness and consumer alertness with regard to consumer protection. Chapter - VIII highlights the summary and major findings of the study. It also explains suggestions to improve the implementation of consumer protection laws and awareness among people.
Author: Ishwar Mittal Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
Kautilya's monumental treatise on state- craft 'Arthashastra' dealt with the subject of consumer awareness and protection of his interests. But the fact of the matter is that the consumers are still victims of unfair and restrictive trade practices adopted by trader or manufacturer. With an enormous population along with high levels of poverty, unemployment and poor literacy levels, consumer awareness level towards their rights continues to remain low. Under the section 6 of Consumer Protection Act, there has been an effort to empower consumers by giving them six basic rights. The study aimed to analyze the consumers' awareness and utilization of consumer rights given under Consumer Protection Act. Further, it checked the consumers' knowledge about documents required at consumer forums to file consumer cases. The nature of data used in the present study is primary which had been collected by using a structured questionnaire. 600 respondents of rural and urban areas of fifteen districts of Haryana were sampled. Responses were analyzed by the help of Percentage, Chi- square, Karl Pearson Co-efficient of Correlation and presented by tables and figures. It was concluded that the level of awareness of consumer rights was high among the respondents. Respondents with high education level and high level of income were more aware as compared to those having poor education level and low income level. It was surprising to note that even the level of awareness of consumer rights was high but the utilization of these rights was not observed at very good level. It was inferred that respondents did not know the procedure to move to consumer forums if they had any grievances as nearly 3/4th respondents did not know the documents required for filing the complaints in the consumer forums.
Author: Marta L. Tellado Publisher: PublicAffairs ISBN: 1541768566 Category : Business & Economics Languages : en Pages : 237
Book Description
In an era of corporate overreach when consumers have never been more vulnerable to digital surveillance, unsafe food, and dangerously faulty products, the president and CEO of Consumer Reports gives us a playbook to put the power back in our hands. You've been getting ripped off. The rules that have protected consumers for decades are failing. Companies are spying on us. Many of the products we once trusted are dangerous and failing at alarming rates. Whether we are buying a crib, a small appliance, an iPhone app, or shopping for car insurance, it's become harder than ever to know whether the choices we make in the marketplace are putting us at risk-either from physical harm or the abuse of our personal data by hackers or corporations. This is intolerable. It's wrong. And we don't have to put up with it anymore. Marta L. Tellado, the president and CEO of Consumer Reports, has been an advocate for consumers for decades. In Buyer Aware, Tellado shows you the steps you can take to protect yourself from predatory business practices, and how to exert your inherent power as a consumer to spur politicians and businesses to clean up their act. Only then can we ensure that we have an economy that is fair, safe, and transparent for all, and puts consumers first.
Author: Lizabeth Cohen Publisher: Vintage ISBN: 0307555364 Category : History Languages : en Pages : 578
Book Description
In this signal work of history, Bancroft Prize winner and Pulitzer Prize finalist Lizabeth Cohen shows how the pursuit of prosperity after World War II fueled our pervasive consumer mentality and transformed American life. Trumpeted as a means to promote the general welfare, mass consumption quickly outgrew its economic objectives and became synonymous with patriotism, social equality, and the American Dream. Material goods came to embody the promise of America, and the power of consumers to purchase everything from vacuum cleaners to convertibles gave rise to the power of citizens to purchase political influence and effect social change. Yet despite undeniable successes and unprecedented affluence, mass consumption also fostered economic inequality and the fracturing of society along gender, class, and racial lines. In charting the complex legacy of our “Consumers’ Republic” Lizabeth Cohen has written a bold, encompassing, and profoundly influential book.
Author: Ishwar Mittal Publisher: ISBN: Category : Languages : en Pages : 21
Book Description
Under the section 6 of Consumer Protection Act, 1986 there has been an effort to empower consumers by giving them six consumer rights. But the fact of the matter is that the rights of consumers are still infringed by unfair and restrictive trade practices adopted by traders or manufacturers.The study aimed to analyze the consumers' awareness level and protest of recognized and unrecognized consumer rights. Further, it identifies and analyse the sources of awareness of consumer rights.The primary data is used which has been collected by using a structured questionnaire. 600 respondents of rural and urban areas of fifteen districts of Haryana were sampled. Responses were analyzed by the help of Percentages, Chi- square, One Sample t-Test, Karl Pearson Co-efficient of Correlation and presented by tables. It was concluded nearly half of the respondents were found aware about the consumer rights but protest for the rights was not much evident. Moreover, awareness of unrecognized consumer rights was also equally accepted by consumers. It indicated that consumers did not exactly know the legal rights but everything which felt like consumer right deemed to be the right of consumer. Television has been reported as major source of awareness of consumer rights along with schools/ colleges, internet and newspaper. Radio was most unpopular source of awareness along with friends and family. Educated, young and high income consumers found internet as very useful source.
Author: Una Glennon Publisher: GRIN Verlag ISBN: 3346278433 Category : Business & Economics Languages : en Pages : 70
Book Description
Bachelor Thesis from the year 2020 in the subject Sociology - Consumption and Advertising, Dublin Institute of Technology, course: International Business, language: English, abstract: This research project explores the consumer awareness of fast fashion amongst Irish consumers aged between eighteen and twentyfive. The aim of this research is to explore the level of awareness consumers have regarding fast fashion. Additionally, it intends to explore what the term “Fast fashion” means to young Irish consumers. Furthermore, this research aims to provide information on consumer perceptions of fashion retailers. Moreover, the research also intends to highlight whether those perceptions play a role in the buyer decision process. The key findings suggest that consumers fail to associate the ethical and environmental concerns that are synonymous with the fast fashion industry. Moreover, the research also exposed a failure that there is a disconnect between the term fast fashion and the manufacturing methods. Fast fashion and sweatshop labour are not mutually exclusive terms yet fast fashion as a term does not seem to carry the burden of its manufacturing origin. It was found that consumers have intentions of shopping more ethically and sustainably. However, there appears to be several misconceptions in what is currently considered ethical fashion among consumers which would affect the consumers ability to make an informed purchase decision. Cognitive dissonance being the act of consumers distancing themselves from purchase decisions that contradict their morals to avoid the feeling of discomfort was evident in this study. This research also found that the practice of greenwashing was present in fast fashion retailers advertising which does not portray the true environmental and social impacts of a product to the consumer.
Author: Subramanian Senthilkannan Muthu Publisher: Springer ISBN: 9811312621 Category : Technology & Engineering Languages : en Pages : 75
Book Description
This book uses case studies to discuss consumer awareness of and education on sustainable fashion. It highlights how some textile brands have started using consumer awareness tags to educate consumers on the use of their products (e.g. which machine cycle and temperature they should use to wash their products, as well as the best drying conditions in terms of environmental sustainability). Consumer awareness of and knowledge on sustainable fashion is the crux of customer-centric sustainability, and several NGOs and even brands have started taking essential steps to promote this.
Author: Laurana Rayne Publisher: Laurana Rayne ISBN: 1481140116 Category : Business & Economics Languages : en Pages : 412
Book Description
Conscious Spending, Conscious Life is a manual for anyone who wants to move from unconscious consumption to conscious spending. Why would you? In a consumer world, it's incredibly easy to make poor choices that haunt us for years. Usually, we are deep in difficulty by the time anyone stops us. The best approach is conscious spending. Presenting a timeless philosophy in the context of modern life, Conscious Spending, Conscious Life will enrich the way you look at money and at life. Packed with practical information and thought-provoking ideas, it helps you think for yourself and make satisfying decisions. Based on Laurana Rayne's long-time experience as a college instructor, Conscious Spending, Conscious Life is sprinkled with personal anecdotes, relevant stories, clearly-written examples, and useful diagrams. This is not a textbook. Int is intended to inspire everyone to broaden their perspectives, ask questions, think independently, and cultivate common sense, Parents and grandparents will recognize it as a worthwhile resource for family members starting out on their own. Those with more life experience will find valuable perspectives to augment their current thinking about money and their lives. It's the kind of book that can be reread many times, in whole or in part, because what the reader derives will vary depending on his or her stage in life.
Author: B.Vaidyanathan
Author: Marta L. Tellado
Author: Parkash Chandel
Author: Ishwar Mittal
Author: Marta L. Tellado
Author: Lizabeth Cohen
Author: Ishwar Mittal
Author: Una Glennon
Author: Subramanian Senthilkannan Muthu
Author: Laurana Rayne