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Author: Aidan Worsley Publisher: SAGE ISBN: 1446290301 Category : Social Science Languages : en Pages : 314
Book Description
This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the centre of the text, and include a host of case examples to bring the concepts to life. Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail. This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.
Author: Aidan Worsley Publisher: SAGE ISBN: 1446290301 Category : Social Science Languages : en Pages : 314
Book Description
This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the centre of the text, and include a host of case examples to bring the concepts to life. Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail. This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.
Author: Roger Kline Publisher: Learning Matters ISBN: 0857256904 Category : Social Science Languages : en Pages : 225
Book Description
Many social workers, health care staff and teachers maintain high standards of professionalism, often in stressful and challenging circumstances. However, research also reveals instances where individual practitioners and managers, or whole organisations, fail to act lawfully, ethically and/or carefully. This book addresses just those instances by providing guidance on how to maintain accountable professionalism in tricky "what if?" situations. Dilemmas are explored using case studies and the mosaic of legal rules and regulatory body requirements for accountable professionalism are also laid out. The book will appeal to students and newly qualified practitioners in teaching, health and social work and their managers.
Author: Christopher Hall Publisher: Routledge ISBN: 1135179956 Category : Language Arts & Disciplines Languages : en Pages : 212
Book Description
Analysis of language and discourse in social sciences has become increasingly popular over the past thirty years. Only very recently has it been applied to the study of social work, despite the fact that communication and language are central to social work practice. This book looks at how social workers, their clients and other professionals categorise and manage the problems of social work in ways which are rendered understandable, accountable and which justify professional intervention. Features include: studies of key practice areas in social work, such as interviews, case conferences, home visits analysis of the language and construction used in typical case studies of everyday social work practice exploration of the ways in which professionals can examine their own practice and uncover the discursive, narrative and rhetorical methods that they use. The purpose of this engaging study is to increase awareness of language and discourse in order to help develop better practice in social work. It is essential reading for professionals in social work, child welfare and the human services and will be a valuable contribution to the study of professional language and communication.
Author: Alaka Holla Publisher: World Bank Publications ISBN: 0821389807 Category : Business & Economics Languages : en Pages : 153
Book Description
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.
Author: Jill Florence Lackey Publisher: Routledge ISBN: 1317955439 Category : Medical Languages : en Pages : 138
Book Description
Accountability in Social Services examines how - and why - social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than 50 social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and an ethics-based leadership when running social service programs. This unique book walks you through the process of how “paper programs” emerge and operate, the monitoring mechanisms that are - and aren’t - in place during program operations, and recommendations to increase accountability in the social service delivery system. The book examines programs focusing on: youth aftercare adolescent health drug prevention rural community development crime prevention violence intervention services to the homeless and more. Accountability in Social Services concludes with recommendations for organized action by consumer groups to increase responsibility in the social service delivery system. This book is invaluable as a resource for students, teachers, and practitioners working in social work and welfare, evaluation, organizational leadership, public policy, applied anthropology, and consumer science, including local organizations such as PIRGs (Public Interest Research Groups).
Author: Mark F. Testa Publisher: OUP USA ISBN: 0195321308 Category : Language Arts & Disciplines Languages : en Pages : 401
Book Description
By refocusing the emphasis on developing policies based on agency data, instead of purely reactive approaches that grasp at solutions and often fall short, Fostering Accountability guides administrators in monitoring outcomes, using evidence to select interventions to enhance results, and applying management strategies to evaluate and improve these efforts.
Author: Tom Christensen Publisher: Taylor & Francis ISBN: 1317044207 Category : Political Science Languages : en Pages : 311
Book Description
There is growing concern that welfare states are inefficient, unsustainable and lack popular support. New Public Management reforms affected the balance between managerial and political accountability and disrupted administrative, legal, professional and social accountability, causing confusion as to whom public organizations are really accountable. The Routledge Handbook to Accountability and Welfare State Reforms in Europe assesses multi-dimensional accountability relations in depth, addressing the dynamic between accountability and reforms. Analyzing how welfare state reforms oriented towards agencification, managerialism and marketization affected existing relationships in services traditionally provided by public institutions, the theoretically informed, empirical chapters provide specific examples of their effect on accountability. Expert contributors explore the relationship between accountability and performance and the impact of reforms on political, administrative, managerial, legal, professional and social accountability. The role of specific actors, such as the media and citizens, on the accountability process addressing issues of blame avoidance, reputation and autonomous agencies is discussed. Comparative chapters across time, countries, administrative levels and policy areas are included, along with discussions linking accountability with concepts like legitimacy, democracy, coordination and performance. This handbook will be an essential reference tool to those studying European politics and public policy.
Author: Peter Murphy Publisher: Springer ISBN: 3319933841 Category : Political Science Languages : en Pages : 153
Book Description
How we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.
Author: Sarah Banks Publisher: Red Globe Press ISBN: 0333751663 Category : Social Science Languages : en Pages : 0
Book Description
This book explores the far-reaching ethical implications of recent changes in the organization and practice of the social professions (social work, community and youth work), drawing on moral philosophy, professional ethics and new empirical research by the author. What does the development of external regulation and audit mean for the autonomy, discretion and creativity of practitioners? How does inter-professional working in community mental health, youth offending or neighbourhood regeneration challenge conceptions of professional identities and roles? What relevance does an ethics of proximity, care or virtue have for professional ethics, alongside more abstract, principle-based approaches?
Author: Jessica M. Smith Publisher: MIT Press ISBN: 0262542161 Category : Technology & Engineering Languages : en Pages : 323
Book Description
How engineers in the mining and oil and gas industries attempt to reconcile competing domains of public accountability. The growing movement toward corporate social responsibility (CSR) urges corporations to promote the well-being of people and the planet rather than the sole pursuit of profit. In Extracting Accountability, Jessica Smith investigates how the public accountability of corporations emerges from the everyday practices of the engineers who work for them. Focusing on engineers who view social responsibility as central to their profession, she finds the corporate context of their work prompts them to attempt to reconcile competing domains of accountability—to formal guidelines, standards, and policies; to professional ideals; to the public; and to themselves. Their efforts are complicated by the distributed agency they experience as corporate actors: they are not always authors of their actions and frequently act through others. Drawing on extensive interviews, archival research, and fieldwork, Smith traces the ways that engineers in the mining and oil and gas industries accounted for their actions to multiple publics—from critics of their industry to their own friends and families. She shows how the social license to operate and an underlying pragmatism lead engineers to ask how resource production can be done responsibly rather than whether it should be done at all. She analyzes the liminality of engineering consultants, who experienced greater professional autonomy but often felt hamstrung when positioned as outsiders. Finally, she explores how critical participation in engineering education can nurture new accountabilities and chart more sustainable resource futures.
Author: Aidan Worsley
Author: Aidan Worsley
Author: Roger Kline
Author: Christopher Hall
Author: Alaka Holla
Author: Jill Florence Lackey
Author: Mark F. Testa
Author: Tom Christensen
Author: Peter Murphy
Author: Sarah Banks
Author: Jessica M. Smith