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Author: Harry V. Roberts Publisher: ASQ Quality Press ISBN: Category : Business & Economics Languages : en Pages : 624
Book Description
A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive. Annotation co
Author: Harry V. Roberts Publisher: ASQ Quality Press ISBN: Category : Business & Economics Languages : en Pages : 624
Book Description
A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive. Annotation co
Author: George D. Kuh Publisher: ISBN: Category : Education Languages : en Pages : 50
Book Description
This publication¿the latest report from AAC&U¿s Liberal Education and America¿s Promise (LEAP) initiative¿defines a set of educational practices that research has demonstrated have a significant impact on student success. Author George Kuh presents data from the National Survey of Student Engagement about these practices and explains why they benefit all students, but also seem to benefit underserved students even more than their more advantaged peers. The report also presents data that show definitively that underserved students are the least likely students, on average, to have access to these practices.
Author: Sayeda Begum Publisher: Taylor & Francis ISBN: 1000332462 Category : Education Languages : en Pages : 204
Book Description
This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
Author: Adrianna Kezar Publisher: John Wiley & Sons ISBN: 1118216555 Category : Education Languages : en Pages : 242
Book Description
In these times of change and challenge in higher education, pleas for leadership have become frequent. However, the type of leadership required within this new context (of globalization, demographic changes, technological advancement, and questioning of social authority) may call for different skills, requiring a re-education among campus stakeholders if they want to be successful leaders. In the past twenty years, there has been a revolution in the way that leadership is conceptualized across most fields and disciplines. Leadership has moved away from being leader-centered, individualistic, hierarchical, focused on universal characteristics, and emphasizing power over followers. Instead, a new vision has emerged: leadership that is process-centered, collective, context-bound, non-hierarchical, and focused on mutual power and influence processes. This volume summarizes research and literature about new conceptualizations of leadership to inform practice. This is volume 31, number 6, of the ASHE Higher Education Report, a bi-monthly journal published by Jossey-Bass. See our entire list of ASHE Higher Education Report titles for a wide variety of critical issues facing Higher Education today.
Author: J. Mark Munoz Publisher: Business Expert Press ISBN: 163157227X Category : Education Languages : en Pages : 192
Book Description
The state of affairs of contemporary higher education has been described as chaotic, highly competitive, and constrained with institutional roadblocks and bureaucracy. Despite obstacles, several academic leaders defied conventional wisdom and took on an aggressive path toward innovation and change. This book captures the viewpoints of thought leaders in the contemporary education landscape. With insights from academic administrators and experts from around the world, this book is poised to be the official “how to guide” for success in the management of educational institutions. This first volume in the series focuses on the planning and leading management functions of universities.
Author: Ordóñez de Pablos, Patricia Publisher: IGI Global ISBN: 1466638958 Category : Business & Economics Languages : en Pages : 418
Book Description
Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.
Author: Hénard Fabrice Publisher: OECD Publishing ISBN: 9264079289 Category : Languages : en Pages : 116
Book Description
This book explores the interplay between actors within educational institutions, organisational structure, commitment of senior leadership, involvement of faculty and students, and evaluation instruments in order to find ways of improving the quality of teaching.
Author: R. P. Mohanty Publisher: Excel Books India ISBN: 9788174465825 Category : Organizational change Languages : en Pages : 804
Book Description
This book is the outcome of the efforts of many professionals working both in academia and industry who have contributed to the proceedings of the International Conference on Quality Management Practices for Organizational Excellence . Organizational Excellence is a final product composed of two basic elements alloyed prudently by the members/stakeholders of an organization. These two basic elements are Strategy and Culture . When we talk of quality management practices, we have to pursue quality as a strategy and also quality as a culture . Quality as strategy is a conscious and deliberate search for a plan of action that will develop an organization's distinctive competence and compound it. Quality as culture is the amalgamation of behavior patterns of all the stakeholders in terms of beliefs, values, attitudes etc. In other words, quality management is the epicenter of the competitive organizations of the future in which strategy is the scientific pursuits and culture is the artistic artifacts. Numerous authors have put forth their logical thoughts, have articulated their concepts and have validated their hypothesis relating to quality management. The papers, which have found place in this book aim at creating values of quality management practices.
Author: Harry V. Roberts
Author: Harry V. Roberts
Author: George D. Kuh
Author: Sayeda Begum
Author: 
Author: Adrianna Kezar
Author: J. Mark Munoz
Author: Ordóñez de Pablos, Patricia
Author: Hénard Fabrice
Author: R. P. Mohanty
Author: Curtis P. McLaughlin