A Toolbook for Quality Improvement and Problem Solving PDF Download

Author: David Straker
Publisher: Macmillan College
ISBN:
Category : Business & Economics
Languages : en
Pages : 464

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Book Description
A reference to the tools that may be used in the context of general quality improvement. The tools and techniques described can be applied in all areas of business, including all management areas.

Author: Nancy Tague
Publisher: Quality Press
ISBN: 1953079008
Category : Business & Economics
Languages : en
Pages : 625

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Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Author: John Shook
Publisher: Lean Enterprise Institute
ISBN: 1934109207
Category : Decision making
Languages : en
Pages : 154

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Book Description
"The process by which a company identifies, frames, acts and reviews progress on problems, projects and proposals can be found in the structure of the A3 process ... follow the story of a manager ... and his report ... which will reveal how the A3 can be used as a management process to create a standard method for innovating, planning, problem-solving, and building structures for a broader and deeper form of thinking - a practical and repeatable approach to organizational learning"--Publisher's description.

Author: Bjørn Andersen
Publisher: Quality Press
ISBN: 0873898028
Category : Business & Economics
Languages : en
Pages : 113

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Book Description
This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purposes. The authors have therefore expanded the variety of charts taught. All the mapping techniques have also been updated, the mapping exercise itself is put into a larger context, and organizational examples from many different industries are used throughout to help readers understand real-life applications of the material presented. Also new is an example case study carried throughout the entire book to illustrate the construction and use of the different types of process maps.

Author: Poorinma M. Charantimath
Publisher: Pearson Education India
ISBN: 9788131732625
Category : Quality control
Languages : en
Pages : 612

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Book Description

Author: Bjørn Andersen
Publisher: Quality Press
ISBN: 0873896920
Category : Business & Economics
Languages : en
Pages : 300

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Book Description
This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language—almost keywords—and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector.

Author: S W Field
Publisher: Routledge
ISBN: 113600954X
Category : Business & Economics
Languages : en
Pages : 147

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Book Description
Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Concise and easy to read, the theory is backed up by numerous industrial experiences, illustrating the practical obstacles when implementing any quality change. Focusing on the essentials of quality (strategies, principles and techniques) designing for quality is also discussed and new techniques for assessing the risks and costs of non-conformance are introduced. The result is an insight to quality engineering that will prove invaluable to engineering students and professionals.

Author: Bjorn Andersen
Publisher: Quality Press
ISBN: 0873890272
Category : Business & Economics
Languages : en
Pages : 313

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Book Description
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.

Author: J. D. Booker
Publisher: Elsevier
ISBN: 0080503993
Category : Business & Economics
Languages : en
Pages : 417

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Book Description
Designing Capable and Reliable Products offers an introduction to the importance of capability, quality and reliability in product development. It introduces the concept of capable design, focusing on producing designs that meet quality standards and also looks at linking component manufacture and its process capability with failure rates. It provides an introduction to reliable design, incorporating the probabilistic concept of reliability into the product design. This quantitative and highly practical volume provides practical methods for analysing mechanical designs with respect to their capability and reliability. Practising engineers who have to hit definite standards for design will find this book invaluable, as it outlines methods which use physically significant data to quanitify engineering risks at the design stage. By obtaining more realistic measures of design performance, failure costs can be reduced. Taking product design as its central theme, this book is a very useful tool for postgraduate students as well as professional engineers.

Author: Abbie Griffin
Publisher: John Wiley & Sons
ISBN: 0470089237
Category : Technology & Engineering
Languages : en
Pages : 546

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Book Description
The book is the third volume covering the best practices of product development and is a follow up to the successful PDMA ToolBook1 published in 2002, and PDMA ToolBook2 published in 2004. The ToolBooks cover a number of critical aspects of product development from the creation of the concept through development and design, to the final production, marketing and service. The contributors are members of the PDMA and in many cases hold key positions in firms such as PRTM, LexisNexis, Nano-Tex, Inc, Innovation Focus and others. The ToolBooks are intended to be guides to the experienced product development professional on the various elements of successful product development and management.