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Author: David Straker Publisher: Macmillan College ISBN: Category : Business & Economics Languages : en Pages : 464
Book Description
A reference to the tools that may be used in the context of general quality improvement. The tools and techniques described can be applied in all areas of business, including all management areas.
Author: David Straker Publisher: Macmillan College ISBN: Category : Business & Economics Languages : en Pages : 464
Book Description
A reference to the tools that may be used in the context of general quality improvement. The tools and techniques described can be applied in all areas of business, including all management areas.
Author: Richard Y. Chang Publisher: Learning Advance Press ISBN: 9781883553005 Category : Business & Economics Languages : en Pages : 116
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvemnt efforts. Your process improvement problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
Author: Michael R. Kelly Publisher: Routledge ISBN: 1351449419 Category : Business & Economics Languages : en Pages : 185
Book Description
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process
Author: Richard Y. Chang Publisher: Pfeiffer ISBN: 9780787950811 Category : Business & Economics Languages : en Pages : 0
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.
Author: Nancy Tague Publisher: Quality Press ISBN: 1953079008 Category : Business & Economics Languages : en Pages : 625
Book Description
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.
Author: Roger Swanson Publisher: CRC Press ISBN: 9781884015595 Category : Business & Economics Languages : en Pages : 288
Book Description
This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams. The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.
Author: David Straker
Author: David Straker
Author: Richard Y. Chang
Author: 
Author: Michael R. Kelly
Author: 
Author: D. C. S. Summers
Author: Richard Y. Chang
Author: Nancy Tague
Author: Poorinma M. Charantimath
Author: Roger Swanson