A Study of Department Stores' Images Held by Customers and Management PDF Download

Author: Devendra Shankerlal Pathak
Publisher:
ISBN:
Category : Customer services
Languages : en
Pages : 410

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Author: Robert Allen Loewer
Publisher:
ISBN:
Category : Consumers
Languages : en
Pages : 498

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Author:
Publisher:
ISBN:
Category : Consumer behavior
Languages : en
Pages : 560

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Author:
Publisher:
ISBN:
Category : Dissertations, Academic
Languages : en
Pages : 808

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Vols. for 1973- include the following subject areas: Biological sciences, Agriculture, Chemistry, Environmental sciences, Health sciences, Engineering, Mathematics and statistics, Earth sciences, Physics, Education, Psychology, Sociology, Anthropology, History, Law & political science, Business & economics, Geography & regional planning, Language & literature, Fine arts, Library & information science, Mass communications, Music, Philosophy and Religion.

Author: R. Rajkumar, Dr. M. Ganesh Babu, MS. J. Lydia, MS. N. Kogila
Publisher: Archers & Elevators Publishing House
ISBN: 938324139X
Category : Antiques & Collectibles
Languages : en
Pages : 139

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Author:
Publisher:
ISBN:
Category : Journalism
Languages : en
Pages : 578

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Includes section "Book reviews" and other bibliographical material.

Author: Dr Reshma Nikhat
Publisher: Zenon Academic Publishing
ISBN: 9385886126
Category : Business & Economics
Languages : en
Pages : 150

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A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Mahatma Gandhi Your most unhappy customers are your greatest source of learning. And they give us feedback on the areas we have to improve and shows our weaknesses. According to Henry Ford It is the customer who pays the wages. And the more you engage with customers the clearer things become and the easier it is to determine what you should be doing. John Russell, President, Harley Davidson Retail is a customer business. You’re trying to take care of the customer—solve something for the customer. And A company’s survival depends not what they produce but how they sell and supply it to the final customers with ease ,Emerging strategies has to be adopted as it is a period of globalization ,by building the relationship and working as a unified team to know about the behavioral pattern of consumers in the decision making, the current scenario ,the service expectations of the customers and the marketing strategies to be adopted accordingly. Keeping this in mind this book is published which would become a guide to indispensable organized retail outlets. This book is the outcome of the efforts of few years of observation and study of the author detailing the various areas. The Author has made a sincere effort to cover the various parameters and make this book meaningful, understandable, easy and complete but even all areas might not have been covered and also the findings might be limited to few areas which cannot be generalized. Improvements and suggestions will be gratefully acknowledged.

Author: Teresa Swartz
Publisher: SAGE
ISBN: 9780761916123
Category : Business & Economics
Languages : en
Pages : 538

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This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'

Author:
Publisher:
ISBN:
Category : Dissertations, Academic
Languages : en
Pages : 794

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Author:
Publisher:
ISBN:
Category : Dissertations, Academic
Languages : en
Pages : 618

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